I just had the most luxurious shower that I have ever had in my own home, thanks to my West Shore Home Design Consultant, Dan P., and my dream shower installers, Dennis R. and Mike C. After putting up with a very old tile (disgusting!) shower/tub for four years, I finally decided to invest in a beautiful, safe, and comfortable shower in the forever home I purchased four years ago. I only wish I hadn't waited so long. As a senior, living on a tight budget, I had previously been shaken by a negative experience with shoddy work for an outrageous price by a different kind of business. I had learned firsthand why many seniors may be reluctant to invest hard-earned savings on home improvements. However, I was determined to find a way to age in place in my home, and not only that, but also to ENJOY it. I got three quotes. The first company engaged in pressure tactics. The second company had dismal reviews. And then Dan showed me the West Shore Home difference in many ways, but most importantly by respecting my personal policy to always sleep on any decision to spend a significant amount of money. I went online and reviewed the many, many rave reviews from satisfied West Shore Home customersâ recent, as well as going back in time, with a personal thank you from the boss for EVERY review. This, along with the quality of the product, and a fair price, helped me to trust West Shore Home to come into my home and work their magic. My installers, Dennis and Mike, were rock stars. They put up with my questions and concerns with the utmost patience. I could see that they had planned everything out carefully, and knew exactly what they were doing. They not only did excellent work, but went about it in such a way as to make it as easy on me as possible. On a hot and humid day, they closed the bathroom door to spare me as much as possible the dust and noise that go with removing an old tub and tile surround, down to the studs, and installing a lovely new shower. In response to every question, they were respectful and gave me honest and clear answers. When it came to design, and things like placement of grab bars and shelves, they offered me various options, and welcomed me to make the final decisions. When I asked for their advice, they shared it, showing me that they are seasoned professionals. They worked hard and long. If they ever took a break during the entire long day, I didnâ t see it. They were prepared for everything. Even in the face of a severe thunderstorm, they set up a tent outside over the spot where they measured and cut the materials for my shower. I cannot be more grateful for the service and quality of product that West Shore Home has provided for me. They have renewed my faith in having a remodeler come into my home to provide me with significantly enhanced safety and comfort. They have set the standard for what I should be able to expect, and will be a very hard act to follow. From the bottom of my heart, thank you Dan, Dennis and Mike!