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Approved (Corporate)
Approved (Corporate)

West Shore Home Charlotte

Bathroom Remodel, Bathroom Designer Service, Bathtub Installation and Replacement,

About us

West Shore Home offers a risk-free home improvement experience, so you never have to worry that you are sacrificing on quality, convenience, or expertise. We specialize in shower and bath replacements, and walk-in tubs. We offer fully customizable, limited lifetime-guaranteed solutions installed in as little as one-day. All of our installers are in-house employees, so we can guarantee the quality of the whole project from start to finish. We get it done the way you want - fast, easy, smart and right. Our team is following all CDC guidelines so we can provide you with the fast and convenient home improvements. We are also offering free virtual design consultations! Schedule your free consultation today.

Business highlights

20 years of experience

Memberships & Affiliations

Better Business Bureau

Services we offer

Custom Bath Replacement, Custom Shower Replacement, One-Day Installs, Walk-in Tubs

Amenities

Free Estimates

Yes

Warranties

Yes

Reviews
4.9953 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 953 reviews
James H.
Aug 2026
5.0
Bathtub Installation and Replacement
$18,000
The guys was excellent. Travis was good but disappointed in him and the company. He claimed he was working on putting a pedestal sink in and never heard yes or no. The guys came and said all they were to do was to install a bath. Called Travis back and he said it would be another $4,000. They could have done this for the price I was quoted. I will never use this company again and will spread the word not to use this company again. The guys that came to install were excellent and truly professional they need praise and a raise. Travis and his general manager needs to be fired. I am having someone come out and install a pedestal sink and haul my old one away for $400. I got them off Angi List. I will also be leaving a bad review about the company on angi list. I am not happy with the company but once again if it wasn’t for the installers your company would not be worth hiring.
Response from West Shore Home Charlotte
"Hello, James. We?re sorry to hear that you were disappointed with your overall experience. We?re glad to know the installation team provided professional service and made a positive impression, and we?ll be sure to share your kind words with them. We also appreciate you taking the time to share your concerns regarding the scope of your project and communication leading up to the installation. We?ll make sure your feedback is shared with the appropriate team for review. We understand your frustration and appreciate you giving us the opportunity to hear your concerns."

Ken T.
Aug 2026
5.0
Shower Installation and Replacement
Great crew, very professional Linden, Ben, Will, Malachite Brandon and Jose did a fabulous job. We will be using West Shore in the future
Response from West Shore Home Charlotte
"Thank you so much for the wonderful feedback! We?re thrilled to hear you had such a great experience with the crew and were pleased with their work. We truly appreciate your trust in West Shore Home and look forward to helping with your future projects!"

Stacey A.
Aug 2026
4.0
Shower Installation and Replacement
The installation was smooth and timely. Daniel and Leon were very sweet and courteous. The work was beautiful! My only negative is that West Shore is a little on the pricy side but the product is higher end.
Response from West Shore Home Charlotte
"Thank you for the honest feedback, Stacey! We?re so glad to hear the installation went smoothly and that you?re happy with the finished product. We truly appreciate your kind words about the team and your recognition of the quality of our products!"

Wendy Y.
Aug 2026
5.0
Bathroom Remodel
Malachi and Jose were wonderful and patient with my many questions. When they finished, you could not tell they had been there other than the beautiful bathroom they left behind.
Response from West Shore Home Charlotte
"Thank you so much for the kind words! We?re thrilled to hear Malachi and Jose made you feel comfortable throughout the process and took such great care of your home. We?re so happy you?re loving your beautiful new bathroom, Wendy!"

Jerry L.
Aug 2026
5.0
Good job done in a day! Pleased with the work and those that did the job. They cleaned up when they finished..
Response from West Shore Home Charlotte
"Thank you so much for the great feedback, Jerry! We?re glad to hear you?re pleased with the work and that our team left everything clean and tidy. We truly appreciate your support and are happy you had such a positive experience!"

GARY M.
Jul 2026
5.0
Shower Installation and Replacement
Trey,Noah,Carl and Jason were polite, courteous, and professional. They worked together and kept us informed on the process. Every company should have tradesmen such as these.
Response from West Shore Home Charlotte
"Thank you for sharing such a wonderful review, Gary! We're so glad to hear our team provided a professional and positive experience throughout your project. Keeping our customers informed and treating their homes with care is something we take great pride in. We truly appreciate your kind words and are grateful you chose West Shore Home!"

GARY M.
Jul 2026
5.0
Bathroom Remodel
Excellent. Friendly, courteous, and knowledgeable
Response from West Shore Home Charlotte
"Thank you, Gary! Glad the crew provided the level of service you deserve."

Harry F.
Jul 2026
5.0
Shower Installation and Replacement
West Shore Home Exceeded Expectations! We hired West Shore Home for a multi-day project replacing 13 windows, a slider, and installing hardwood flooring in our living and dining rooms. The entire experience was great! On day one, team lead Andrew went above and beyond by structuring the window installation around the safety and comfort of our nervous cat, Whiskey. The team expertly handled stubborn, difficult windows, leaving them perfectly sealed, insulated, and beautiful. On day two, Adam led the flooring crew, working efficiently to transform both rooms with gorgeous new hardwood. They left the place spotless and gave us great advice on floor care. To top it off, master plumber Danny arrived to install our new toilet, wrapping up our guest bath remodel. Every member of this crew was polite, respectful, and hardworking. They are a credit to West Shore Home, and I would welcome Danny, Matt, Andrew, Adam A, Alex K, Charles, Derek, Jason, Major, Nick, and Noah into my home again.

Tracey F.
Jul 2026
5.0
Bathroom Remodel
5/5 Stars ​We just had our guest bathroom remodeled by West Shore Home, and we couldn't be happier with the experience thanks to Malachi and Nomel! ​From start to finish, these two worked together like a well-oiled machine. Not only are they incredibly good at their jobs, but they are also genuinely kind, respectful, and trustworthy professionals. They treated our home with the utmost respect and kept a remarkably clean workspace, tidying up completely before they left. ​The quality of their craftsmanship is fantastic. To top it all off, before they headed out, they took the time to walk us through the new bathroom, explaining all the features and even giving us great tips on how to properly clean and maintain everything. If you get Nomel and Malachi for your project, you are in great hands! Highly recommend!
Response from West Shore Home Charlotte
"Thank you so much, Tracey! We're thrilled to hear your guest bathroom remodel was such a positive experience. It means so much to know our team provided exceptional craftsmanship, treated your home with care, and took the time to make sure you felt confident with your new bathroom before they left. We truly appreciate your recommendation and your trust in West Shore Home. Enjoy your beautiful new space!"

Homeowner
Jun 2026
5.0
Bathroom Remodel
$13,000
Installers Alex C. & Charles were very professional. They communicated with me all through the install of my front entry door. Great personalities. Thank worked hard and cleaned up completely. Thank you both so much. Cheryl Brown
Response from West Shore Home Charlotte
"Thank you so much for your wonderful review, Cheryl! We're delighted to hear you had such a great experience with your new front entry door. It's great to know our team kept you informed throughout the installation, provided excellent service, and left everything spotless when the job was complete. We truly appreciate you choosing West Shore Home!"

Caitlyn D.
Jun 2026
5.0
Bathroom Remodel
They did a great job they were done very quickly I would highly recommend west shore home if you are wanting anything done thank you!
Response from West Shore Home Charlotte
"Thank you so much for the wonderful recommendation! We're thrilled to hear you had such a great experience and that everything exceeded your expectations. Your kind words and support mean a great deal to our team. Thank you for choosing West Shore Home, and we hope to be part of your next home improvement project!"

Allen M.
Jun 2026
5.0
Bathroom Remodel
$30,891
Very satisfied with the work done on my bathroom remodel. Paul, M and Berto performed an excellent job. They’re both very meticulous in their work. I would recommend Westshore home to everyone for their particular project needs. On my windows, front door and full bathroom remodel very beautiful.
Response from West Shore Home Charlotte
"Thank you so much for your continued trust in West Shore Home! It means the world to us that you've chosen us for your windows, front door, and now your full bathroom remodel. We're thrilled to hear you're so happy with the results and truly appreciate your recommendation, Allen!"

Robert H.
Jun 2026
5.0
Bathroom Remodel
$22
Did a great job. An excellent service... a beautiful all around job...
Response from West Shore Home Charlotte
"Thank you so much for your kind words, Robert! We're thrilled to hear you're happy with the finished result and that our team delivered an excellent experience from start to finish. We truly appreciate you choosing West Shore Home and hope you enjoy your beautiful new space for years to come!"

Dawn H.
Jun 2026
5.0
Bathroom Remodel
Professional in every aspect! Job well done!
Response from West Shore Home Charlotte
"Thanks, Dawn! We're thrilled to hear you had a professional experience from start to finish. We appreciate you choosing us for your project and hope you enjoy the results for many years to come!"

Melvin C.
Jan 2026
4.0
Finished to my satisfaction
Response from West Shore Home Charlotte
"Glad to hear, Melvin! If you ever need anything else, please let us know. Thank you for choosing West Shore Home!"

Jack M.
Sep 2024
5.0
Yes, I recommend this pro
Richie T and Robert O â ¦.love my new door and they were very professional

Vergie W.
Aug 2024
5.0
Yes, I recommend this pro
Jamal R, Matt H, Alex C and Rafael R they Westshore installers did an excellent job. They were on time professional and courtesy.

Cynthia M.
Aug 2024
5.0
Yes, I recommend this pro
Robert O. And Richie T. Everything was Awesome

Jonathan D.
Aug 2024
5.0
Yes, I recommend this pro
Richie T , Mike G, Alex C ,Ralph R, Chris J, Robert O,â ¦..guys did an awesome job on the windows and doors

Greg T.
Aug 2024
5.0
Yes, I recommend this pro
Jamal R. and Matt H. Did a great job -very professional

Greg T.
Aug 2024
5.0
Yes, I recommend this pro
Jamal R. and Matt H. Did a great job -very professional

James A.
Aug 2024
5.0
Yes, I recommend this pro
The whole experience with west shore was a great experience, we noticed a gap in one of doors seals were leaking. They sent out 2 guys Adelaidm and micheal J out very nice in 20 minutes fixed the door and checked the other door they installed. There is a reason this company gets a 5 star ratings. We love the doors and the window. They have improved our home with lower heating bills as we noticed a diffrence in our heating and cooling bills.

John P.
Aug 2024
5.0
Bathroom Remodel
Yes, I recommend this pro
Noah and K.P. did an outstanding job and took care to clean up as they went along

Matthew R.
Aug 2024
5.0
Yes, I recommend this pro
Richie T and Rob O did an excellent job

Cassandra S.
Aug 2024
5.0
Bathroom Remodel
Yes, I recommend this pro
$18,000
Paul and Ed did an Awesome job. They were friendly and courteous. They answered all of our questions. The project was completed in a timely manner.They cleaned up the area before leaving. Kudos for a Job Well-Done!
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Showing 1-25 of 953

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

West Shore Home Charlotte is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 8:00 PM Tuesday: 9:00 AM - 8:00 PM Wednesday: 9:00 AM - 8:00 PM Thursday: 9:00 AM - 8:00 PM Friday: 9:00 AM - 8:00 PM Saturday: 9:00 AM - 3:00 PM Sunday: Closed

Yes, West Shore Home Charlotte offers free project estimates.

No, West Shore Home Charlotte does not offer eco-friendly accreditations.

No, West Shore Home Charlotte does not offer emergency services.

Yes, West Shore Home Charlotte offers warranties.