Western Express Forwarding, LLC

I can’t recommend Western Express enough! From start to finish, the entire team was professional, efficient, and incredibly easy to work with. Moving can be stressful, but thanks to Carol, Francisco, and Nelson, our experience was absolutely seamless. They handled all of our household goods with great care. Everything was packed securely, and not a single item was damaged or broken during the move. Everything arrived in the exact same condition it left in — which speaks volumes about the attention to detail and pride they take in their work. A special shoutout to Dwayne who I believe was the shipment manager, who went above and beyond. He was super communicative every step of the way and answered all my (many) phone calls and questions without hesitation. His professionalism and responsiveness gave us peace of mind and made sure everything went smoothly from pickup to delivery. If you’re looking for a reliable, respectful, and hardworking moving company, Western Express is it.

The guys were amazing. They were organized, they worked well together, they worked hard and quickly, they took really good care of my things and they were really nice guys. It was a good experience.

Fully appreciated the flexibility offered to our changing move date. Both crews were hard workers.

Everyone was so professional and James keep up with me because I had to change my move in date 3 times and he was all ways polite. He came through.

Very professional, on time, and worked the entire time

The movers were great very professional. They arrived on time and ready to work.

I am extremely disappointed in Western Express. The individuals they contracted for packing up and unloading were quick and efficient. My troubles have been with basically everything else. I was blatantly lied to about the location of my household goods for weeks on a cross country shipment. I was led to believe that they were ready for delivery in California when in fact they were in a warehouse in Maryland. Once they finally got shipped the drivers that brought my goods to California couldn't be bothered to deliver it all the way and dropped it off at some random location to be delivered by a friend instead of coming the final 30 miles. I have had those same goods damaged, lost, and stolen. After finally being able to file my claim through the proper channels I have had to help them get access to required systems and been met with delays and silence for over 2 months and still have not been reimbursed for my losses.

I hired Western Express based on the reviews on Home Advisor. Beware...the salesman will tell you anything to get your business. He committed to two trucks, four men and an early start time just to get the job but did NOT deliver. The ONE truck did not come until noon. Had I not moved many of the boxes (entire kitchen), they would not have had enough space. Very disappointed. The movers working that day did a good job. However, because the truck was packed...soft wood furniture suffered some damage. That was why I wanted 2 trucks so that we would not have to squeeze everything in the one truck. Just Beware. I would have gone with the other mover and paid more money to get the service I requested.

Delayed arrival of second truck. Company didn't follow up on complaint.

Quick workers.

Took longer than we thought for moving from one house to another, about an hour apart. But, the movers were thorough, courteous and stayed on the job for the extra 5 hours needed!

Efffcient , good communication, more expensive than I had hoped, but found them very good

I'm here to say: Thank you for putting me in touch with Western-Express Movers. The quote for the move was clear and fair. The employees at Western-Express were always professional and provided excellent customer service. My move was smooth and expedient. I was able to have my entire household goods packed, picked up and delivered from Crofton MD to New Port Richey FL in 4 days. I can not say enough about how great this company treats its customers. I will definitely use Western-Express in the future and will recommend the company to my friends.

The crew came very early from our appointment time. They did every thing we asked them to do!

Do NOT make the mistake of hiring the company. You will be setting up for disappointment on the day of your move.

Western Express was very helpful and professional. James did a great job helping me with my move.

10 out 5 for customer service. They are one of the best moving companies for moving service. They work with high priority, diligence, and care. Highly professional. I highly recommend them.