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White Hat Computer Support, Ltd.
Home Theater Wiring - Install, Repair or Conceal, Computer Network or Wiring - Install or Repair, Antenna Installation and Replacement,
About us
Having problems? Lately we have been doing antenna installations for a large number of clients. We make a point of providing you with the proper information so that you can make an informed choice on your needs We can also make your PC truly work for you. Let us know what you want for reasonable rates. We can show you how to get the most out of your Windows 95/98/2000/XP/xp pro/windows 7/ note:we do not w with Apple products at this time We also are trained in securely mounting flat screen TV's (up to 60") on stud walls or above fireplaces, and do home theater upgrade work. pricing depends on electrical work required/ screen size/ wall cuts needed. At a reasonable price.
Business highlights
Emergency services offered
22 years of experience
Memberships & Affiliations
Hoffman Estates Chamber of Commerce
Services we offer
Computer Troubleshooting , Hardware Software & Data Recovery, Laptop repairs and troublshooting, Network setup and troubleshooting, Onsite virus removal in a timely fashion
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.420 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 40% | ||
| 25% | ||
| 0% | ||
| 5% | ||
| 0% |
Filter reviews by service
Showing 1-20 of 20 reviews
John E.
Jan 2018
Antenna Installation and Replacement
I was looking for someone to understand why I wanted an antenna system, rather than Dish or Cable, he understood and gave me a nice system
Brian A.
Aug 2012
N/A
Antenna Installation and Replacement
Did a great job reviewing out requirements and spending time with us. Also, very good follow up. A good value with friendly service.
David S.
Aug 2012
N/A
Antenna Service
White Hat was throrough and kept at it until everything worked as it should. we would use him again.
Joel W.
Apr 2012
N/A
Antenna Service
Both guys did a good job to install a new TV antenna on my roof and run cables to my basement so that I can have TV signal and cable Internet seperated. Now I pretty enjoy it. Excellent service !
Jeannie B.
Apr 2012
N/A
Computer Repair, Troubleshooting or Upgrade Service
Jim was extremely personable, he knew what he was doing and he got the job done.
Tim M.
Feb 2012
N/A
Antenna Installation and Replacement
Jim and Sam were very competent and thorough through the entire process. We're picking up roughly 58 channels; 11 stations have duplicate programming so that's officially 47 different stations 46 more than one person can watch at a time. I've found the reception to be equivalent to satellite or cable.
Dennis F.
Sep 2010
Computer Repair, Troubleshooting or Upgrade Service
James is a friendly guy who fixed my problem for a reasonable cost.
Robert C.
Aug 2010
TV Wall Mounting
Great job! Went above & beyond!
R C.
Jul 2010
Computer Repair, Troubleshooting or Upgrade Service
Very friendly, knowledgable, and patient in discussing my technology challenges. Quick response. Great customer service.
Sudhakar A.
Jun 2010
TV Wall Mounting
We were very pleased with the service provided and strongly recommend to others.
Paula S.
May 2010
TV Wall Mounting
Very friendly, very easy to deal with, made sure we liked the job!
Melvin T.
May 2010
Computer Network or Wiring - Install or Repair
They did an excellent job wiring up my house with cat6 ethernet cable.
Lovemore N.
May 2010
Computer Repair, Troubleshooting or Upgrade Service
It was excellent
David P.
Apr 2010
Computer Network or Wiring - Install or Repair
I hired them to install ethernet in my home. They seemed to lack experience and came off as somewhat amateur. (1) They installed wiring, but did so incorrectly (drilled from inside to outside of home) which resulted in damaged brick on the exterior of my home. The drilling should have been done from outside to inside between the bricks. It's been 4 months and they haven't done anything to fix the damage they caused. (2) They spent a lot of time arguing with each other outside. One kept complaining about how he wasn't going to get paid enough for the job. Why agree to a rate if you don't want to do it? I would never hire them again
Lyndon T.
Apr 2010
Computer Network or Wiring - Install or Repair
White Hat provided hard wiring for Comcast Cable. The wireless system Comcast set up did not work. White Hat tried to sell me Clear wireless service but the demo did not work in my area.
Response from White Hat Computer Support, Ltd.
"the client had 2 lines that needed to be in the living room. No access was available to the attic, so we hard wired two connections from the upstairs main location connection and and hid it as much as possible outside and around the back about 400 ft of wire was used we then put sockets in the wall for patch cords for the final connection. Clear service was not strong in his area at the time"
Dennis C.
Apr 2010
TV Wall Mounting
Completion time was longer that anticipated or promised.
Response from White Hat Computer Support, Ltd.
"client has two flat screens to install which is what we quoted on, as well as a wall shelf that was not included in the price. We did it anyway though without extra charge. stud locations were hard to detect and had to be verified as the TV's were heavy and required solid mounting. We were not going to cut corners for time."
Karen G.
Nov 2009
Computer Repair, Troubleshooting or Upgrade Service
The White Hat team was professional, on time and fixed my problem at a reasonable price. So glad to find someone that I can use to fix all of my computer "issues"!
Robert G.
Oct 2009
Computer Network or Wiring - Install or Repair
Very thorough
Wm. K.
Oct 2009
Computer Repair, Troubleshooting or Upgrade Service
Very helpfull,however did not correct my problem,which was not all there fault.
Response from White Hat Computer Support, Ltd.
"we visited the client and found out that when they had bought their screen,the store had charged them up front for wall installation so they had to go with this. no work was required from us, no charge was made for the visit."
Homeowner
Jan 2009
N/A
Computer Repair, Troubleshooting or Upgrade Service
I can call him at any time and he calls right back.
Licensing
State Contractor License Requirements
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FAQ
White Hat Computer Support, Ltd. is currently rated 4.4 overall out of 5.
White Hat Computer Support, Ltd. accepts the following forms of payment: CreditCard
Yes, White Hat Computer Support, Ltd. offers free project estimates.
No, White Hat Computer Support, Ltd. does not offer eco-friendly accreditations.
Yes, White Hat Computer Support, Ltd. offers emergency services.
Yes, White Hat Computer Support, Ltd. offers warranties.