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Wilson Home Services, LLC

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36 Years In Business

Company Details

  • Verified Licenses

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Contact

10353 Alta Vista Road Suite 651
Fort Worth, TX 76244
http://www.wilsonhomeservices.com

Hours

  • Mon: 7:00 AM - 7:00 PM
  • Tue: 7:00 AM - 7:00 PM
  • Wed: 7:00 AM - 7:00 PM
  • Thu: 7:00 AM - 7:00 PM
  • Fri: 7:00 AM - 7:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Service Details

  • Residential Work

Areas of Expertise

  • Water Heater Replacement and Install, Tank Type & Tankless
  • Air Conditioning Replacement and Service
  • Electrical Repair and Service
  • Slab Leaks, Water Leaks of All Kinds
  • Camera Location & Inspection of Sewer Line Breaks
View All Offerings and Cities Served
Deals

Cost Information

  • Free Estimates
  • Warranty Offered
  • Trip Charge May Apply
  • Credit Cards Accepted

Ratings

4.8
492 Verified Reviews
  • 5
    444
  • 4
    40
  • 3
    2
  • 2
    3
  • 1
    3

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 492 results
1.0 Alexa J. Garland, TX
1/3/2024

We had a broken water heater needing to be looked at by an electrician. When we called Wilson, who we have a membership with, they said they didnâ t have an electrician on staff and recommended someone to look at our water heater. A plumber at Wilson also reached out to offer us assistance with a replacement water heater if the electrician wasnâ t able to resolve our issue. We decided to replace the water heater since ours was already very old. We were insanely overcharged for a $900 water heater and 3 hours of work in an easy access location. At the time of payment, there was a misunderstanding on price as we receive a member discount, so we thought we were paying $1,300, which we felt was reasonable. When we checked our bank statement the next day, we saw that we were charged $3,300 (a $700 member discount was applied to the $4,000 total). We contacted Wilson to discuss the misunderstanding, which they rationalized the price by saying parts were expensive, while in the same conversation confirming they installed a $900 water heater. They couldnâ t give us a cost breakdown to explain or show why labor cost $1,000/hour. I then got quotes for water heater replacements from other plumbing companies â most of which were less than half the price and the closest quote being more than $1,000 cheaper than Wilson. I shared this with our contact at Wilson who said the owner would refund us at least $1,000 (but couldnâ t confirm an exact amount) due to the major discrepancy. We have been waiting for three months and have received no refund. I have called the office several times and been told my call would be returned, which it never has. Now our water is not staying hot and we canâ t even get them out here to service our home or cancel our membership since they ignore our calls and messages.

5.0 John G. Garland, TX
6/6/2022

Jose Ramos did a routine A/C check and replaced 2 parts - one part had failed and the other was not performing to spec. It was a pleasure dealing with Jose - professional and knowledgeable. I will specifically ask for him for any future HVAC work.

5.0 John G. Garland, TX
12/24/2021

This review covers 3 visits in December for plumbing and electrical inspections as well as a plumbing repair. I am very pleased. 4 technicians helped me - Eric, Chase, Adam and Shelby. All were very professional - knowledgeable, experienced, thorough and courteous. It was pleasant dealing with them. I'm most happy with the time they took to really understand the problems. I will continue to use Wilson and recommend them.

4.5 Karen R. Dallas, TX
8/18/2021

My tub In my 1936 home was completely clogged, partly due to very wrong plumbing work by someone else (probably not a plumber). I got a price from a well known company that really preferred to sell me a whole house re-plumb rather than fix the problem at hand. So I had to get another price and the guys from Wilson Home Services got it done for a reasonable price and timeframe. I would recommend them.

5.0 Jocelyn S. Arlington, TX
8/7/2021

Prompt and professional

3.0 Daniel C. Keller, TX
7/18/2021

This is a very professional company that cares about the customer and will make it right. My technician was Ronnie Collins, who resolved all my problems and I highly recommend him.

2.0 Adam B. Southlake, TX
6/29/2021

They were punctual and professional but extremely expensive. Fixed nothing and quoted me an outrageous number. No way I would ever hire these guys. Brought in another AC company at 1/3 the prices. Avoid.

5.0 John G. Garland, TX
6/18/2021

A/C tuneup was done today by Ronnie - he was very pleasant and professional. I will continue using Wilson and most highly recommend them.

5.0 Mary jo K. Allen, TX
5/26/2021

Good work at a reasonable price

5.0 Mary jo K. Allen, TX
5/24/2021

Excellent

Photos

Wilson Home Services, LLC
3
Greenbriar Drive
3
Olmsted Terrace
3
Corbeau Drive
3
Magnolia Drive
Tradonna Lane
5
Goliad Drive
6
Maplewood Drive
56
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