Window Genie of Southwest Raleigh

4.46 |28 Verified Ratings
Write a Review
View Service Area

Window Genie of Southwest Raleigh

4.46 | 28 Verified Ratings
Write a Review
View Service Area

919-935-9015

PO Box 1151
Holly Springs, NC 27540
Get a Quote
 
Share
Your use of our services is governed by our Terms & Conditions

Profile
Window Genie of Southwest Raleigh

Window Genie: We Clean Windows and a Whole Lot More!

With over 18 years of experience in the industry, Window Genie of Southwest Raleigh stands behind its name. Our goal is to exceed customer expectations while offering competitive pricing. Call us today for your free estimate!! All the techs that we hire are Armed Forces Veterans. NEED YOU HOLIDAY LIGHT INSTALLED!!! WE CAN HELP PLEASE TAKE A LOOK http://yourholidaylights.com/south-raleigh/

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Cary
  • Raleigh
  • Apex
  • Morrisville
  • Fuquay Varina
  • Holly Springs
  • New Hill

Services Offered

Cleaning & Maid Services
  • Window Cleaning
Glass & Mirrors
  • Window Tinting Apply or Remove
Related Services Available from Other Pros >

Website

windowgenieofraleighsouthwest.com

Areas of Expertise

  • Window Cleaning
  • Gutter Cleaning
  • Power Washing
  • Cleaning and Sealing Deck, Fences & Porches

Product Brands Used

  • Seal N' Lock

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2012
Awards
  • Largest residential and commercial window film installation company in the U.S.
  • Ranked in the "Top 50 Fastest Growing Franchises" by Entrepreneur Magazine for 2011
  • Ranked in the "Top 500 Franchises" by Entrepreneur Magazine for 2011
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Windows 4 Wishes

Rotary Club of Holly Springs

Holly Springs Food Cupboard

How We Got Started

I chose to work in this industry because I enjoy meeting new people and providing services to families and local businesses. .

We started in this industry in 2012.

We describe our business as Up and coming

What is your business background?

Over 30+ years of managing global companies in multiple industries.

 
Profile Photos Ratings & Reviews
Get a Quote

Photos
Window Genie of Southwest Raleigh

My Work
3 Projects
  • Pressure Washing Ser...
    2 photos
  • Window Tinting Servi...
    2 photos
  • Streak Free Window C...
    3 photos
Free Offer! Get WG-57 Glass Cleaner free when you receive an estimate through Home Advisor! Free Offer!
Learn More
HomeAdvisor: The nation's largest network of screened and rated pros.
Profile Photos Ratings & Reviews
Get a Quote

Ratings & Reviews
Window Genie of Southwest Raleigh

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 28
  Page 1 of 3
Sort by newest   Date ▼   Rating  
5.0   |  
Review by in Cary, NC
Project: Clean Windows
Was this review helpful?  
5.0   |  
Review by in Apex, NC
Was this review helpful?  
5.0   |  
Review by in Fuquay Varina, NC
Requested large window, small window and door windows to be tinted. Mike showed options for each and Derick did a great job in the installation. Very timely respond for request on bid and getting the job done.
Was this review helpful?  
5.0   |  
Review by in Cary, NC
Project: Clean Windows
.
Was this review helpful?  
5.0   |  
Review by in Cary, NC
Project: Clean Windows
Very hard working and polite window cleaners!
Was this review helpful?  
4.67   |  
Review by in Holly Springs, NC
Project: Clean Windows
Good job. I'll use them again
Response by Window Genie of Southwest Raleigh: Thank you very much for the positive comments. We will make sure and pass your comments along to the team responsible for your service. Call on Window Genie any time.
Was this review helpful?  
4.0   |  
Review by in Fuquay Varina, NC
On time, had the material I wanted to use, installer was professional and courteous, pleased with the job he did. I would recommend them to anyone. I have used Window Genie at my former home and was very satisfied.
Response by Window Genie of Southwest Raleigh: Thank you very much for your review. Glad we were able to come back yesterday morning before the glass heated up. We appreciate your positive comments and I will be sure and pass them along to our Technician.
Was this review helpful?  
2.5   |  
Review by in Morrisville, NC
Project: Clean Windows
Window Genie responded same day to my request for information, franchise owner came to review the windows provided quote, and I agreed. Follow up was not the same experience so my confidence in this company as window cleaning professionals dropped with each step after that. I scheduled time off work to be present at the house for the indoor work and WG team of one person arrived almost 1 hour late, with no explanation for delay. The house has some high windows so I was also surprised that there was just one man and not the 2 people as stated in email and photos especially for the security of the ladder while one man was on it. The ladder slipped on our hardwood floor while he was high up and my heart stopped at what was about to happen. With great difficulty I put my feet at the base of the ladder (I have a hip mobility handicap) and thank God I was there at that time and so the man was not injured. This was proof of the inadequacy of sending one man for a 2 man job, as promised. I supplied my own product for one of the windows which had a sort of splash on the outside and as window professionals I was really disappointed that they were leaving that window had I not supplied my product. I discovered some windows were missed so unfortunately, I would not recommend this company as a professional window cleaning company plus losing work time.
Response by Window Genie of Southwest Raleigh: Gabrielle, Thank you for taking the time to review our company. It is our error that we did not call to inform you one of our Technicians was ill that day prompting the late arrival and only have one Technician assigned to the service. We take your comments seriously and we appreciate your help. As for the quality of service, this is not our normal performance. If you had called we would have come over immediately. I will reach out to you by phone personally.
Was this review helpful?  
2.0   |  
Review by in Cary, NC
Project: Clean Windows
The technician was in a hurry and cut corners and missed a window and didn't clean the window sills. When I asked about the screens he told me how they cleaned them, but didn't mention that it wasn't part of the quote they gave me. The next day I called to ask about it and the owner told me it wasn't included. The owner came to inspect the finished project and was kind enough to clean the window that wasn't touched and to clean the window sills that were not cleaned the day before. The owner tried to make things right, but when I asked him to clean the screens and I would pay the extra, he said it wasn't a good idea to do them before spring because of the pollen. One week after the windows were cleaned we had a storm and all of our windows are dirty now because of the dirty screens. It would have been worth paying $30 more to clean the screens properly and our windows would still look good a week later.
Response by Window Genie of Southwest Raleigh: Thank you for your review. We appreciate your constructive feedback. No doubt, our Tech was running late and in a hurry. No excuse for not wiping down your window sills. Glad we were able to come out the next day and clean them for you. As for the screens, we stand by our position it is not a good idea to try and clean the screens after the windows are cleaned. Your unit is in desperate need of a house wash. We suggest you pursue your HOA and perhaps use the Next Door app we reviewed when I was on site. Once again, thank you for your review.
Was this review helpful?  
5.0   |  
Review by in Cary, NC
Project: Clean Windows
Technicians Derek and Zeb were on time, professional, and courteous. Will hire them again without reservation.
Was this review helpful?  
Showing 1-10 of 28
  Page 1 of 3
Profile Photos Ratings & Reviews Top of Page
Find More
Window Genie of Southwest Raleigh
4.46
28 Verified Ratings
Ratings by Criteria
Quality
Customer Service
Value For Money
Ratings Distribution
5 Stars
22
4 Stars
2
3 Stars
2
2 Stars
1
1 Stars
1
86% of reviewers recommend this pro
Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change

Required
 
Required
Required
Required
 
 

There was an issue communicating with the server. Please try again or call Customer Service at 1-877-800-3177

By submitting this request, you are agreeing to our Terms & Conditions.

  • Book with Confidence
  • Cancel or change appointment at any time
NEED HELP?
Call 1-877-526-0264
HOMEADVISOR PROS | MOBILE
TERMS & CONDITIONS | PRIVACY POLICY
© Copyright 1999-2018
HomeAdvisor, Inc. All Rights Reserved