Windy City Lock & Key

The technician was very polite and personable

Adam is very friendly and courteous

June 2020. A Windy City knight-in-shining-armor story. My mom is on home hospice and it's emotionally ravaging. I took a walk to clear my head and lost my keys-locking me out/mom and dog in. Building manager called a vendor locksmith who got me in by picking lock after nearly two hours of panic time. He left. Once inside, I used my spare to lock the deadbolt but then the bolt broke and I was now locked inside. I called four 24/hour locksmiths-tried to go local as I'm in Western suburbs. Two never responded. One locksmith barely spoke English, wanted more than $200 and was more than an hour away. Then I got Adam. He helped me dismantle the complicated, vintage Schlage deadbolt lock so I could get out - spent a half hour on the phone with me. Then Dan showed up (wearing a mask, thank you) to replace pins and repair the lock during a medical emergency with my mom. He quickly finished and gave me two replacement keys. I was borderline hysterical during all of this and they were extremely knowledgable, patient, responsive, fairly-priced and sensitive to the issues I was facing. They have my business forever.

I was locked out of my house and the technician showed up within 20 mins. Awesome service!!!

These guys are the bomb!! Talk about best value for your dollar! Adam and his crew were all over my problem with prompt and professional service as well as caring and thoughtful customer attention. And on top of all that Windy City s price was sooo right! All I can is they have definitely LOCKED up my future business!!

They give prompt, one-time service... couldn't be happier.

Adam offered to get here same day as I had list keys. Arrived when he said he d be here, Had to do a little more work on one lock, and did not increase the price he charged me. Would definitely hire and recommend this company

Very kind and knowledgable and came in with a great fee

Adam was very helpful, prompt and kind. I appreciate all of that. The price was very reasonable and it was easy to schedule an appointment. I highly recommend them!

Honest trustworthy and priced fairly. I feel safe in my home with new professionally installed locks.

Friendly and quick service.

It was very professional and courteous

Fast work accurately completed.

Awesome guy who went above and beyond what he needed to do for me. Thanks

Great work. Would use them again

Very timely service and friendly - both on coordinating with Adam for the service and with the actual tech. Would highly recommend.

Quick to respond, came out for a service fee that would apply to my project if they were able to do it. In my case, the door was custom so they couldn't do work on it (non-standard fittings etc) so he just made recommendations of what to do and let me know what company I could contact to order the parts from overseas. Would recommend for anyone who wants a fair deal!

He was great. He was able to come out the same day and was super knowledgeable about our doors and locks. He did a great job!

Adam explained every step he was taking and to make sure it was what I needed/wanted. Very professional. Definitely recommend him

They were able to do the job the same day that I called, they were on time and completed the job efficiently.

Very professional. I dealt with the owner and he went above and beyond. He worked on the bottom lock and didn't charge me for that. He fixed another problem with the door. He worked on the lock. I would give him an A+ and I would recommend him on anyone who needed work on a lock.

Prompt & prepared. Gave me options and discussed them with me. Quick solution at reasonable cost!