Mesilla Park Services, LLC

Very happy with end results.

The service man was very polite, courteous. He examined furnace firewalls, and thermostat, and offered a new replacement at a reasonable price,and new thermostat, digital. My mother at 87 had never replaced it, it is 50 year's old still works, but I knew it was not safe, to continue working. He made an appointment for a couple of days later he will be replacing it. He said it would only take a couple of hours to finish the job. I feel very relieved knowing she will be safe.

Our solar system could not be in service because the inspections failed several times, we end up having an electric bill and the solar bill, yellow bird said they will pay the solar part because of the delay. We sent the 2 bills for the 2 months our system was not in service, several emails later, we did not hear from them, not an email nothing. No customer services after the installation.

The worst service imaginable. Incompetency runs rampant from top to bottom. Salesmen sold me a unit that the supervisor says my home is incompatible with. The installation manager took pics of my home and still could not get airflow going. Permits were pulled after the job and 1 inspection failed. 1 year of biweekly unreturned phone calls. Not even owner rocky called back. Avoid them. Look elsewhere

So...I bought a geo thermal unit that is a piece of junk!! I have had numerous problems with it. Now, not only will I be paying to replace it, but I will still be making payments on the piece of junk! Do I feel ripped off? YOU BET! The only positive? The technician, Juan, who came out yesterday was very professional and patient with my obvious frustration

Joe Suter good, solid and professional. Goes the extra step. Great tech and super Service Advisor. Office staff cheerful and helpful. My only criticism is documentation is a bit skimpy. Include scope of work, rebates, equipment lists and warranties.

Do not ever use this company! I installed 2 HVAC geothermal and heating over $50,000 5 years ago. The systems constantly breakdown and you call for emergency service and they schedule you for an appt the next week. Their systems are poor quality. We had a unit breakdown last week they came 2 days ago and it just died. We called and they wanted to schedule us for another appt next week when temps will be 104 degrees. We argued but they said no. The technicians over the years have never had anything nice to say about the company, or of the actual hvac systems. They sold us lemons (one had to be replaced the first year) and it still breaks down. They claim great customer service but I have yet to see it. Website says 100% guarantee well I am beyond extremely dissatisfied. They go against their own states code of ethics-**we provide our customers with the best quality service, materials, labor** NOT!!! This is the worst experience ever and the worst company to ever deal with.

very professional in doing business

Very professional and explained everything so I could understand it.

The repairman was prompt and practiced polite. No need for further work

They are now known as Yellow Bird Services in Las Cruces. One tech did not have much experience but the other had many, many years.

On time, thorough and explained where necessary

They were prompt,thorough, and carefully explained the work done. I bought their annual service plan.

They arrived on time and did a great job checking out my system. I ended up buying a new system because it would cost more to repair the old one. Got a great price on the new system and it was installed very quickly.

Installers are friendly and professional. Explained every step of the installation and they had such a great attitude when working. What a team!!!

The gentleman named Hector, a fellow Veteran, came out to assess my situation with my A/C and was very personable. He immediately handled our A/C and got it up and running again. Very reasonable rates. Would definitely recommend!!!

To expensive for the work done and the cost of the parts needed for repairs.

The service rep was out the following day when we were having 3 digit heat. My a/c could be repaired but at the age and the "options" given me, I decided to replace the a/c. Service rep was very knowledgeable, professional and showed integrity. He worked O.T. to bring me a lg window a/c unit until mine comes in at no charge. Carol Berryman

Patrick arrived when expected, inspected the system and found the problem promptly. Made the repairs and double checked the system. Very happy with the service.

Very friendly prompt and informative no pressure to upgrade. Definitely will call if I need work again.

Wonderful, helpful, efficient. I like them