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About us
We have established a solid reputation for quality work and outstanding results for a residential homes cleaning service. We are committed to providing a personalized service for each individual home we enter. We look forward to building strong, long-term relationships with our clients and guarantee your satisfaction.
Business highlights
Se habla espanol
9 years of experience
Amenities
Free Estimates
Yes
Reviews
4.335 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 14% | ||
| 3% | ||
| 3% | ||
| 9% |
Filter reviews by service
Showing 1-25 of 35 reviews
Sondra M.
Jun 2021
Maid Service
I was completely satisfied with the work done by Your Best Cleaning.
Jeannette H.
Dec 2019
Great cleaning crew. Professional, always on time. Sticks to the schedule, great job cleaning, follows directions well. I've been using Your Best Cleaning for almost a year. They are consistent and reliable.
Ray J.
Sep 2019
hard time communicating..work was not done to our liking. we had to go over what they did in order to sell our home..
Shelby G.
Sep 2019
They showed up when they said that they would, and they did a good clean I am not angry about the cleaning. The lady was not the best English speaker. I went through and explained everything a few time and she said she understood. I had to go to work along with my roommate at 7:30. They showed up at 7:30 and she was waiting for her partner who showed up at 8. They started to do the work at 8, no problem. The owner reached out to me when they were done at 1 sent pictures, the house looked good and they charged me $240. They clean at $30 an hour. They Worked from 8-1. The math does not work out. I told the lady to lock the door when she is done. I came home at 6 that night and the front door of my house was unlocked. On top of that our cat was out of the house and we have yet to see him. When I called them about how it frustrated me for all of those reasons, they only said sorry we wont do it next time. MY CAT IS GONE!!! They told me instead of at least compensating on the bill they will buy me a new cat and I have yet to even see that. I will not rehire them because I can not trust them to secure my house or to be mindful of the animals. Then on top of that charging me for 8 hours of work when they finished in 5.
Jody K.
Aug 2019
Wow!I hired a team for deep cleaning. They did everything on my list and more. They were hard working, cheerful, and professional. The job on the refrigerator was xtra , it was worth it because she took it apart to get deepest clean. They looked for things to clean and organize. The best crew ever!
Susan C.
Aug 2019
They are delightful women and did a great job. I will hire them again and I recommend them.
Kristyn K.
Jul 2019
I was so disappointed with the level of service. I hired them to clean our house while we were away on vacation hoping to come home to a clean, stress free environment. Immediately when I walked in to the door there were random items left in the kitchen- cleaning supplies, cups. Absolutely no effort was made to stage the house to look like a cleaning service had been there. I then noticed crumbs on the hardwood floor and it was evident the vacuum had not been run on any of the area rugs. The glass furniture still had smudges and the microwave that they cleaned was left with water residue. The shower had debris along the drain as of they turned it on and didnt wait for it to empty. The sink had residue and the tile floors had not been touched. I could tell they wiped down the counter-tops in the bathroom but none of the nightstands were dusted. I was beyond frustrated so I called back. They apologized and offered to come back the next day which I was pleased with. I sent a detailed list because it was evident that although they advertised a deep clean this was a surface level clean at best. She assured me they would tackle my list. When I came home I noticed the clear chairs had been cleaned and the same level of work had been redone. Still nothing vacuumed, no tile floors scrubbed, glad residue and dust bunnies. My husband and I are small business owners and know what it means to perform quality work. We also understand that when expectations arent met, you work with your client to their satisfaction. After the second attempt, I contacted the owner yet again and she informed me her supervisor came to our house and it was very dirty. Considering we had only occupied the house for less than 24 hours, that speaks to the level that cleaned. She then ignored my frustration. I am writing this review to Warn anyone who spends hard earned money to have your house cleaned. You can do it better yourself in an hour.
Linda R.
Jul 2019
I was clear regarding job (rooms, bathrooms, focus areas, etc.) During clean, supervisor called and wanted to charge 25% more than quote. Floors were sticky and job was not up to par. Vacuum and dusting was not great. 2 Cleaning ladies left without job completed.
Nancy F.
Mar 2019
Very nice and cleaned.
Kathleen H.
Feb 2019
Helped out a lot.
Bill C.
Feb 2019
Seth T.
Feb 2019
David G.
Dec 2018
Thanks for your hard work. Great Job
Karen M.
Dec 2018
The cleaning team were very nice ladies and did a wonderful job on my (mostly empty) house. They did ceiling to floor cleaning. This was a one time cleaning as I have moved out of the house. I paid extra to clean the oven and refrigerator. I was very impressed with the clean oven. The refrigerator was sparkly clean also. I think the price was reasonable. I have used another service, paid more, but not always totally happy with the results. I would definitely recommend Your Best Cleaning.
Joe F.
Dec 2018
They did a great job for the most part - would have liked a little more thoroughness - after they left I found a few areas they missed, but will be sure to tell them next time. They were very nice. Got my fairly sizable house done in a couple of hours.
CaraSue H.
Nov 2018
No comment
Mark M.
Oct 2018
First of all Lisa was the contact for the cleaning team and she was a delight to speak with. She was professional, polite and responsive as well as kind. I was very impressed with her overall manner. She explained everything that the cleaning team would do and was available for questions without hesitation. The day of the cleaning the team arrived all dressed in matching scrubs and went straight to work and made the house spotless. They worked very hard and my house was shining when they left. I have 3 large dogs and a cat and they removed every sign of it. I cant tell you how pleased I am with this service. I highly recommend Your Best Cleaning. My wood floors are clean. My appliances are spotless, even the small, countertop appliances. They didnt miss anything. I am grateful for their service and will use them again
Teresa C.
Oct 2018
The three person crew showed up on time and stayed on task till the job was done. It was a big job and they got it done in a timely fashion.
Rochelle R.
Sep 2018
The 3 ladies who deep cleaned my bathroom ( i have to admit it was disgusting) and carpet did a phenomenal job. The bathroom shower and tub was cleaned so well it shined. They were very friendly and professional. On time for appointment and got to work immediately. I would use this service again in the future.
Mariel E.
Sep 2018
The team was promptly on time and went straight to work they understood my cleaning goals and far exceeded them! They made my house feel like home again
Mary P.
Sep 2018
I don't normally use a cleaning service, but needed help to get ready for my husband's surprise birthday party. Needless to say, I was a little nervous. I needn't have worried. The group of three ladies showed up and did a marvelous job! My house was spotless when they left! The ladies were also very agreeable and amenable. I couldn't have asked for a better experience!
Rebecca W.
Aug 2018
They did a very good job and cleaned throughly.
Michelle M.
Aug 2018
Be sure to give clear and precise instructions as to what you would like cleaned. I did not find the service done well. There should be no reason why I would need to vacuum my home and clean a canister out three times after a cleaning company has came twice. There were several areas of the home that were not touched. Considering that my home was completely empty and was prepping for a sale, I find it unbelievable that it would take four hours to do the little cleaning that was done. You can easily tell that the attachment of a vacuum was not used around the crevices of the rooms, countertops were not cleaned, banisters were not wiped down, shower, mirrors, and floors were not cleaned. I had to call them twice and have them come back out to still receive an unclean home. There is no reason I shouldve been charged $200 when I had to go back and re-clean my empty house myself.
Dianna M.
Aug 2018
The only problem I had was the language barrier. I do not speak Spanish and the ladies where great but little English. Communication was not so good. Work was great
Jenyfer T.
Aug 2018
I was very impressed with their flexibility on time and their willingness to listen to what I needed and take care of my familys home. I requested a cleaning prior to my family moving into a new home, 10/10 would do again!
Licensing
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FAQ
Your Best Cleaning LLC Facebook is currently rated 4.3 overall out of 5.
Yes, Your Best Cleaning LLC Facebook offers free project estimates.
No, Your Best Cleaning LLC Facebook does not offer eco-friendly accreditations.
No, Your Best Cleaning LLC Facebook does not offer emergency services.
No, Your Best Cleaning LLC Facebook does not offer warranties.