Omega Exteriors

I was extremely pleased with the work by Omega. The gentleman (Rick) providing the quotation was very professional, and was very knowledgeable. His professionalism and dependability leading up to the work actually being done was exceptional. It is my pleasure to highly recommend Omega to any prospective customer.

The Omega Crew were extremely knowledgeable of their jobs . They worked in unison and produced a final product beyond my expectations! I plan to use their services for my kitchen renovation and planned Sun Room addition. Strongly recommend using Omega, truly exceptional service!

Rick Pepper has an approach to managing projects that was a good fit for me. Quality first, then lowest reasonable cost. Good communications both with phone and text, Great discussions of options and prices. Cost was not an issue for me at this time, but I was told by another General Contractor that the Omega Roofing and Trim work that I'm having done was below average. The roofing has all been completed and the workers were efficient and careful to meet my needs. Some changes had to be made due to market availability, but they kept me in the loop for everything. When the Chimney covering had to be fixed, they recommended complete replacement, which I agreed to, and they did a wonderful job! Trim and gutter work is on hold due to rain, but I expect the same level of service.

I have a double wide trailer she was about 10 years old with two layers they?re home button Road in Hamlin North Carolina

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Understanding that due to the pandemic getting material would take some time, but when when our siding came in all hands were on deck. Very professional crew that worked through an unexpected weather event. Work all together was top notch. Next project waiting on windows and I'm confident that I will get the same great service. Job will done!

The siding has been up since 2017. Each rain with any amount of wind some of the sidings fell off. They refused to come and repair it. Supposedly the last time they came out to look at it, they reinforced the other nails on the siding that is on the bottom sides of my house. Last night another piece fell off with no wind. The nails that were used were very cheap and will not hold up. They claimed my install warranty has run out and there is nothing they can do. It was not installed properly. Siding should last for years not fall off on a regular basis.

I have waited a long time to post this review in the hopes of allowing them, and Rick Pepper, to correct their mistakes. BE CAREFUL WHAT JOBS YOU HIRE THEM FOR. I had 3 jobs done by this company. The window install (2014) went so well, I rehired them for gutters(2016). That went well. I then hired them to install a patio roof (2016) to be later enclosed. This is where it gets tragic. Today I sit under a leaky roof. The posts used for support were not braced and twisted, the knee wall is not straight, the entire roof is not square. The worst part is that I received empty promises from Mr. Pepper via phone to rectify these issues, until one day they just quit answering my calls. I have sent messages, photos, voice mails...all to no avail. I will not ever use them again.

Did a great job. House looks brand new.

The customer service was great. From the time of the consultation, to the day the work began was about 2 - 3 days. It took a couple of days to complete, but my house looks terrific.