Zon Design & Construction

Great work

I hired Zon because of a flood in the master bedroom bathroom a month before I was scheduled to close on my house. The wooden floors needed to be sanded, stained, and polyurethaned. The room below needed about 10 sq ft replaced and painted to match the existing color. The master bedroom furniture needing to be taken out and brought to the curb. Bill assured me all would be no problem. After the work began, I went outside and the guys were throwing dresser drawers out of the windows onto the front lawn and bushes! The rest were carried down and dumped haphazardly all over the front of the house and porch. Showing no regard for my home and no pride in the job being done. It looked like an episode from the old TV show Sanford and Son. I asked Jeremy to please bring it to the street, He asked me if I wanted to HELP????? To my surprise, he dumped it all on the grass near the curb, once again showing a complete lack of understanding and pride not to mention ultimately making more work for himself and making the work site a total embarrassment. I began texting Bill and sending pictures and videos getting more upset by the hour. I just wanted them OUT and for someone to take charge. They were to sand, stain to match the existing color, and then polyurethane. Bill said it would require a couple of coats. The guys were finished by 3 pm seemed to me that they finished awfully quickly to do a proper job. After calling Bill again he said he was going to stop by to see what was going on. Bill walks in with Jeremy and they were both saying something like all is great are you happy? I said you just walked past that mess are YOU ok with that? I said clearly you are ok with it and thats the problem, you havent taught Jeremy the professional way to work in someones home or this would never happen. He proceeded to tell me this wasnt the first time hes had to speak to Jeremy about his work ethic. Honestly, thats not my problem. After Bill left I went outside to straighten out the mess that was left behind and it was too soon to check the floors as they hadnt dried. They had a number of flimsy plastic untied bags filled with sawdust that was blowing all over the lawn, in addition, I was picking up the remains of their lunch strewn about along with a number of plastic water bottles on the lawn and bushes! The next day I went to inspect the floors with BUMPS all over the upper level. Bill offered all kinds of poor excuses but the bottom line is they rushed the job didnt vacuum properly or didnt give the floors time to dry! He sends Jeremy back to fix it which he didnt it looked worse. Day 2 the Sheetrock debacle. They didnt use drop cloths to cover my floor, bed, furniture, bookcases tv, and computer! In addition, they didnt carry the paint to the end of the ceiling on all 4 sides. I was cleaning for 2 days not to mention the paint they sloppily got on my window shades. Who doesnt use drop cloths??? I was totally disappointed with Bills lack of getting the severity of the issue. I think a refund is in order since I spent 2 days cleaning and the ceiling isnt remedied and the floor has bumps throughout. I hired Bill because he has glowing reviews Who wrote them ????? Update 5/25/21 : Bills response is so not reality . It suits his narrative . I have pictures to back up everything I wrote.

Very professional.

Very neat and very polite. Great communication and skillful work.

"The project was top notch. Not only did they showed up on time, but they finished the project early.

I had 2 bedrooms stained and finished. One ended up needing new wood. The contractor Bill is great! Explains everything. Checks his team's work and makes sure you are satisfied. Very accomodating. Quality and efficient work.

Great job on exterior painting on my house. He was very helpful and did what He said he would do. Will hire him again for interior painting. His helpers Were great they were reliable and honest. Zone design highly recommend To others.

Bill was great and helpful with all kinds of ideas to solve problems. His workmanship and work ethic is unusual today. He and his assistants are reliable and honest. I would highly recommend Zon Design.

Backsplash in my kitchen, did window tinting, and window repair and installation. Extremely efficient, and does what he says he is going to do!

After speaking to many contractors, Zon was the only one who shared my vision. Work was done promptly, cleanly and exceeded my expectations.

I would highly recommend Zon Design and Construction

Great service. Neat. Did all that was asked. Will call Bill for my next project. Man if his word. Unusual in this day and age.

Bill was very reliable, efficient, and did a great job. Most importantly he was a pleasure to work with.

Excellent customer service, project was done very quickly and perfect. Definitely recommend, you won’t regret it!

Did a great job on all my projects. Really put in the extra effort.

His employees are professional, thorough, their prices are reasonable, quality of work is excellent, they follow up if I have issues. I've used him on more than one project and they are consistent. I have no complaints.

Bill repaired my mother-in-laws bedrooms drawers and replaced a kitchen faucet. Both jobs were completed in a timely manner and are both are in good working order. Just hired him again to update my laundry room

Bill repaired my old wood attic stairs and replaced a bathroom faucet. Both jobs were completed and in good working order. He is professional and courteous. I will hire him again when the next thing needs repairing. I do recommend him.

professional

Very happy with the job.

I would highly recommend Bill from Zon Design and Construction. He is kind, positive, patient, persistent, smart, and very competent. The job turned out to be more complex than expected. Bill kept his warm smile throughout and wouldn't give up until he figured out the problem successfully. Even though the quoted price was meant for considerably less effort, Bill kept his fee well within reason. If you don't hear back from Bill immediately, it's your turn to be persistent. He's worth calling again.

Bill went the extra mile. He helped with projects that I had been wanting to get accomplished forever. He was curtious and professional

Bill provided excellent service. He was polite, professional, punctual and clean. He moved a pipe under the kitchen sink, installed a pullout garbage tray in the cabinet and modified the cabinet door. He did a great job! I will call him for future help and will recommend him to others.

Very courteous, great service!

Bill from Zon Design and Construction was extremely courteous, highly skilled and professional. He was concerned that we would be satisfied with the project and we were.....very much so! I would certainly recommend Bill to all our friends. We hope to have him back when we have other projects. He is a definite asset to your company!