A Absolute Air Duct and Carpet Cleaning Co.

I hired this company because when I talked Garret on the phone he described how through their cleaning system is. He described in great detail the cover that they place over the floor vent with a seal around it to create a vacuum/ extremely strong suction to pull dust etc from deep in the vents. Garret was very easy to talk to and explained how good their ran air/negative air system is in great detail. When the tech, Bill, arrived most of what he did was vacuum out the vents with a large hose which was attached to the truck. When I asked to see the suction device Garret had described he had to go get it from the van because it hadn't been being used. He placed a clear plexiglass cover on the floor vent, there was no seal created around the edge as described (with a rubber gasket etc) and definitely no vacuum created as Garret had described. I was quoted $159 for the whole house vents and returns which was an Angie's List deal they were running at the time. When the tech, Bill, arrived he tried to have me sign a work order for $529. I told him the quoted and agreed upon price and he removed all but $30 because he said that one vent cover was 'hard to remove'. It was a vent cover on the ceiling in the finished basement with nothing near it. When I called the office to discuss my concerns I spoke with a woman (I'm sorry I can't remember her name) who said Garret was out and she would have him call me back to discuss my concerns. I never did received a call back. I am disappointed with the quality of services they preformed and lack of professionalism. I would have been better off paying a little more and going with a well known company.

I believe that Bill did a good job of cleaning our air ducts, and the price was cheap for air duct cleaning.  But look out for the gotchas.  I went for the offer that came through Angie's list for $159.  But read the fine print.  I was charged an additional $75 for having to clean "hard to reach" ducts.  That being said, this is still cheaper than a previous air duct cleaning I had done some years ago.  I had 19 ducts to clean and it took him about 1 1/2 hours.  It's rather difficult to determine whether or not he did a good job, but I have no reason to believe that he didn't do a good job.   Bill was pleasant and professional.  I did experience a "no show" for the first appointment that I made.  I was told that someone wrote down the wrong date.  But he was punctual on the second try. 

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On time, professional and quick to set up and perform the cleaning of our air ducts.  Took their time to make sure the job was done well. <br />

Max was very informative of the process and professional.  He was on time, worked efficiently and effectively.  He did a great job for us. <br />

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I had purchased an Angie's List deal to clean all my vents for $199 which was needed after finishing my basement in my new home and the heavy construction dust.  Make sure you read all the fine print though.  I ended up paying more because the cold air return ducts are not included in the deal.  They also tried to up sell me on other services such as disinfecting the air ducts which I declined.  It can get quite expensive real fast! <br /> The technician originally was going to charge me extra for the ceiling mounted heat registers and I had to point out that they were at 8' and included in the deal price. <br /> Otherwise the technician was polite and respectful of my home and cleaned up after himself.  I was happy with the end result. <br /> <br /> <br />

They were professional and timely. <br />

unknown

They completed the work as promised, but we had a few issues.  Specifically, they left debris in the ducts which we had to remove ourselves, and they didn't do a thorough job with the carpet because the carpet on our stairs looked worse after the cleaning.  Additionally, they didn't wear booties while inside the house and left dirty footprints in some areas.  Ultimately, it was a mediocre experience.

They came out about a week later after I purchased the Big Deal and there were no additional charges to the $199 Big Deal purchase price. They did a good job. All the work was pretty much straightforward. Everything had been very good since they had been out here. My wife was here, but I just feel the job was highly satisfactory because she did not have any complaints.

unknown

very satisfied would use again <br />

Great job well done. Good price.  <br />

Company came out to my house and and attempted to up charge me an additional $534. Refused and getting a refund on the big deal.

He left every door open to the outside basement, all basement and crawl space lights were left on, cold air vents weren't cleaned. <br />

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Price was extraordinarily high for a medium size house, nearly a thousand dollars.  They are now advertising unlimited air ducts for $199. The worker tracked in mud and ruined pictures on the bulletin board with water.  I would not recommend this service. <br />

It went good.

unknown

They did a fantastic job, they were on time, courteous and thorough. They explained the service that I purchased along with the additional services they offer, prices are extremely reasonable. I will definitely use them again and will recommend them to everyone that I know. <br />