ABQ Leak Locator

"We love what we do, we especially enjoy teaching our customers about "Leak Locating"! To show what we do and why we do it gives us great satisfaction. Our customers are the best folks in the world. Thank you! And, this was a terrific family!"

"Thank you [removed member's name]. The "B" for the cost is something I have no control over. There are two of us on every site. The cost to mix and blend these gasses each day is staggering not to mention the incubators necessary to complete the mix process and capture in a legal 60 size tank. Each tank last us 2 to 4 leaks and after 8 hours the tank contents is useless. The "flip" side is that there will never be a guess made at any of our leak discoveries. When we "pick-up" our signature, we are very close to the leak. Again, we thank you and appreciate your confidence in our firm."

"Thank you for having and trusting us. It is our pleasure to exactly locate your leak. And, I do I mean exactly. As you witnessed, this company never makes a "Guess". We have developed the technology that is 100% effective."

"Thank you for utilizing our services and, providing a favorable review for my company. Truthfully, we love our customers and thankfully this leak presented no special out of the ordinary, characteristics."

"Thank you for your trust, in us. It is said that imitation is the sincerest form of flattery! Well, simple plumbers, even some larger plumbing firms here, are now calling themselves “Leak Locators”. Riding on our reputation for gas use, they enjoy selling you the word “gas” while sadly, they irresponsibly use chemical and gasses they know nothing about (which can damage your home’s piping infrastructure)! With no scientific training, no engineering background in chemistry, they are also sending only one (1) technician to the sites, thus adding insult to injury. We are not plumbers! We will and do provide exact locates, without harm! Our prices are “not to exceed” because some leaks can take days or return trips if to precisely locate. The “time” is not important; safety, efficiency and accuracy is. Conversely, there are two (2) technicians on every site and one of them is the owner/lead engineer (me)! Ray and I have been together for 7 years. Our equipment is consistently upgraded, Mil-Spec and, our custom gaseous blends are passionately effective, safe, harmless, "State of the Art"! No others can obtain our level of precision because of our engineering background! While they may try to copy us, they will never obtain our level of integrity and proficiency, we prove it with every leak discovery! Some "corners" should not be cut! If there is a leak, we will find it. With professionalism, on time, on budget and always, an exact locate! We precisely find the leaks others cannot. Period. This is our passion."

"In our world, providing “Accuracy” in an exact locate, is most important. And this company somehow always manages to be summoned into the very toughest leak discoveries! This leak discovery was very difficult, one for the record books and, one we will not soon forget. The recognition that “All Leak Locators really are not created equal” and, that Leak Locating truly is our passion, makes this worthwhile for Ray and I, both. Validation is our best reward. Also, success (for us both) is defined when our customers witnesses firsthand, understands our proprietary technique, the processes which constantly allow our final result to be guaranteed exact, in the first place. Your endorsement is most redeeming. So, thank you both for that trust, support and, for taking the time to comment, now. And, of course, thank you for having us."

"Thank you for your confidence. Happy to know of the successful outcome, we always attempt to maintain a professional demeanor and teach, also. If investigating our entire process will reveal all beginning phases are out of sight and mind. The proprietary technique we utilize (d) first, begins in our lab, requiring 2 hours (minimum) then, our electronics must be calibrated for each mix (use). Also, some leak discoveries can take many hours, some requiring multiple return trips (sometimes even days), to accurately locate. If/when that scenario occurs, our pricing remains as promised, w/out price increases. Thank you, Steve"

"We will find the leak and, always without guesswork, should one exist. We challenge ourselves daily to be the best in our field and we bring technologies and procedures to bear no others will or can deploy. Leaks, can be very difficult and tricky to find so, we have developed techniques far ahead of any and will document our findings. We never make guesses or, make assumptions. In this case and fortunately, there were no existing water leaks and, I am hopeful that you received our "Leak Free Certification" in the mail and please let me know if you did not. Thank you for your most kind words and support, (Member name removed). That sent "Leak Free Certification" guarantees our immediate return and, at no cost, should any additional questions/concerns exist. We, both Ray and I, really love our customers and our chosen profession with passion. Again, Thanks, Steve and Ray"

"Yes, we got to know this house and to a degree, it's owners. :) There were 5 trips to this house. (Financially, we win some and, sometimes we lose some)! But, thank you [member name removed] and family for your patience, communications, cooperation in exposing our work area and, ease of schedule. We also appreciate your confidence in us. This was indeed "The leak from Hell"! At times, the leak (s) indicated it was everywhere and, we never expected there to be 2 (two) leaks, either! (In 10 years, less that 1/2 of 1 percent of all our discoveries result in 2 (two) leaks being present). It took 3 (three) of those 5 (five) days just to get a bearing on these stubborn leaks and two additional trips to localize. Literally, every trick in our playbook was deployed. Throwing it's final curve at us, two (2) leaks existed but fortunately, in the same general local. A discovery we will never forget. Beyond the technology, sometimes, it also takes a boat load of tenacity, too! Quitting or a non-precise discovery, is never an option. Thanks again!"

"I understand the pricing frustrations. It might be helpful if our clients are aware of the “cost” of our doing business. 1) The blending (prep) cost and occurs every day three hours per day, btw. And, before we reach your house, with a short half-life, every job dictates we are fully prepared. To procure sufficient quantities, rate, weights and ratio, is just some of our behind the scenes overhead. 2) Some leak discoveries are not completed within 2-3 hours or even one day. 35% of them will require our return to your site. Sometimes we make 3 to 5 return trips yet our pricing does not ever increase, our rates are fixed. I see this as “The gamble” we all take, actually. Our focus is “giving an "Exact" locate”! We don’t charge by the hour and we win some and lose some. 3) The Owner is on every Job site but Ray also deserves a life and living wage. Ray has been with me for 7 years, remains available on a 24/7 basis, has technical skill, ability and background which the company requires. Plumbing interconnects and home interface is his responsibility. 4) Our goal is to save you money when the repair is made by giving a more exact locate, no guessing. Making the repair faster and easier. And if something goes wrong with the locate, we stand behind it, also. 5) We are forced to carry 3 types of insurance (s) plus, gas and maintenance on the vehicle, accounting, office and, other usual cost and, there is just not that much remaining. Thank you. I understand most owners would not go into this much detail but, I wanted you to know that when I started this business, I had no idea all the cost. But, these are the realities.."

"Leaks are difficult to locate. Any grade short of an A deserves attention. We are happy to provide a written report but we cannot tell why the leak occurred or, what caused the failure. So, I don’t know what the report should say. It is far more efficient for us to mark the location and, tell the client. We welcome calls from the repairing plumber, if any questions exist. We did not receive any phone calls. We will always return to the site, if necessary. It was not. This home is located deep into Placitas a, 1 hour drive we do not charge for. The actual time on the site varies job to job but never does it reflect the 2-4 hours required preparing for each job. Nor, does it reflect the two years we invested developing our techniques, unrivaled by any others. Also, the price was $ 483.00 and Sales taxes are a must. This is usually discussed prior to our booking any job and was in this case. We are polite, profession and an exact locate and discovery is what we are about. We do not make guesses. And, we were “exact” and accurate at this site. And, while we appreciate the opportunity to provide our services and for the job, we would always question why B’s and C’s were given for a spot on accurate locate. An accurate locate is the primary function of this company. Our performance was Stellar with professional behavior and excellent results at this site."

"Thank you for taking the time to grade our company. If you ever need is again, discounts will be provided you. This was an excellent work environment and the results speak for themselves. The home owner makes our job, less stressful and did in this case."