A Broken Windshield

A broken windshield missed the first appointment by 2 days was late on the day they were supposed to be there they brought all of their kids with them it was a school day so the kids should have been in school but they weren't they spent most of the time yelling at their children. My husband had to tell them how to put the windshield in my car. He asked them about the amount of sealer they were using. My husband said it didn't look like enough they explained it it was a new kind of sealer and they didn't need that much. The husband and wife had bad language coming out of their mouth not very professionalism. I had to ask him several times to contain their children. Then about a week later my husband and I were driving down the road and the windshield was leaking air on the right side a week later both sides leaked. They said that they were not coming back to my house to fix my windshield. So I have to come out of pocket to have my windshield fixed properly. And when I called him on it a second time the wife informed me or the owner of the business that I was scandalous. They ruined the windshield in a classic car I would recommend no one ever use this company. They are rude they have no business ethic and they don't stand behind their word or their work.

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I called the folks at A BROKEN WINDSHIELD and we scheduled a time for them to come and replace our cracked windshield. I had located this provided from the Angie's List catalog we receive each month. I was especially interested because they offered to waive the $100.00 deductible, which I really appreciated. They came at the appointed time, a bit late, but they assured me that the job would be done quickly and efficiently, allowing me to get to a doctor's appointment on time. I must admit, I had my doubts if this was possible, but boy, was I ever wrong. I was totally amazed that the entire process, removing the old glass and replacing it with a new windshield was done in less than 45 minutes. They did a beautiful job, left no mess at all, were polite, efficient, and lots of fun to talk to. I highly recommend these folks. I have used many Angie's List providers successfully, and this was no exception. Got a broken windshield? Call "A BROKEN WINDSHIELD" asap! You won't be sorry.

I was very happy with this service. I thought I would have to go to a shop and wait to get my window replaced. They came to the house and did it all in my driveway. They showed up on time, thoroughly explained the process to me and completed the work in a very timely manner. I will definitely recommend them to my friends. <br />

We have used this company twice, with excellent results. The first time, they came to our home on a weekend to replace a car window.  No one else we had called was willing to take care of the job that day.  The second time we had a windshield replaced.  A phone call before arrival, arrived on time, great price, and quality workmanship.  We would use this company again. <br />

unknown

It went great. They did a good job and did it quickly. They were great. I have no problems with them. It was reasonable. They gave me a little bit of a discount.

The guy was prompt, efficient and did a great job. they gave me the best price but can't remember. <br />

If you are looking for an interesting experience then go to this place.  These people are some real characters.  It was hard to tell if they were right off of Pirates of the Caribbean, just not in costume.  Or if they lived in Pioneer Park with the bums.  They were pretty dirty people but pretty nice. <br /> Richard gave me a ride to work and he even came back after 7PM to pick me up since they were working late too.  He was an interesting conversationalist in the 6 blocks to work but nice enough though.  He had his window down and talking to the bums near Pioneer Park about the heavy metal band that was going to be playing in Pioneer Park that night.  And in just 6 short blocks that was plenty of time to philosophize about the Mormons in Utah too.  He was really being nice and I appreciated the ride.  <br /> The windshield looked really good.  Then I drove off the lot and right away I heard wind leaking in around the corner of the windshield.  They told me the work was guaranteed.  I was glad to hear that.  I called them and they said no problem just come back and we will fix it.  I went back a few days later and dropped it off while I was at work.  They repaired leak and so far I've had not problems and it looks good.  <br /> When I dropped it off the second time it was before they opened so I was looking for the key drop box they told me about.  I could not find it.  No problem though.  They gate was unlocked and so was the door to the place.  I just took my key and left it on the counter with a note.  <br /> Overall, it ended up being good work and I could not imagine getting a better price so I am happy and I would go back. <br />

Called several windshield shops and these guys were the cheapest.  I knew I was in for an interesting experience when I pulled up and a scraggly looking dog was the first to greet me.  Their "waiting room" consists of a few chairs in the service area.  I didn't really feel like chatting, so I went for a walk for a few hours while they worked on the car.  I got back and they were finishing up, it was neat to see them put the windshield in. <br /> A few days later we noticed that we could hear air coming in through the windshield.  So I had to go back, and they resealed the bottom of the windshield, took about 30 minutes.   <br /> Overall, I think I should have gone with a more expensive place.  This place was a bit far from where I live in Draper and the lack of a waiting room was frustrating.  If I lived nearby or was just planning to drop off the car I would come back, but it's not really in the part of Salt Lake that is fun to walk around. <br /> They did fix the problem quickly and apologized for the issue with the seal. <br />