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ABS Heating & Cooling Services

Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,

About us

ABS "Always Better Service" We handle all types of problems from large to small from commercial to residential. We Do It All. "Always better service...don't settle for less" We are a family owned and operated HVAC company that specializes in the best customer service and the highest customer satisfaction! Whether you are experiencing a hot summer or a frigid winter we are there to meet all of your needs! We service, maintain, repair and install air conditioners and heaters. We are also air quality control experts! Air ducts are also a thing of ours; we take your old ducts and install your brand new ones! We pride ourselves in having the #1 service company in Raleigh and the surrounding areas. When it comes to all your A/C and heating needs we are right by your side. We will take this opportunity to serve you with the utmost care while fulfilling all of your heating and air needs. We offer precision tune-ups and we are all about preventative maintenance. Get an inspection save yourself the headache and hassle before your unit goes out. Precision tuneups are crucial because they prolong the life of your unit! Routine maintenance gives your unit a longer life while adding to its efficiency!

Business highlights

Emergency services offered

Services we offer

Air Conditioner Repair & Maintenance, Air Purification, Air Quality Control, Central Air, Furnaces, Heating Maintenance, Indoor Air Quality

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.7181 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
2%
3
2%
2
3%
1
5%
Showing 1-25 of 181 reviews
Mary H.
Jan 2020
5.0
Yes, I recommend this pro
I’ve used this company twice. Very professional, took time to explain what was done and what needed to be done. Great value.

Wayne P.
Jun 2019
5.0
Yes, I recommend this pro
$350
very quick diagnosis and repair

Richard W.
Mar 2019
5.0
Yes, I recommend this pro
$234
I went very well. Work was completed in timely manner.

Mary B.
Nov 2018
5.0
Yes, I recommend this pro
Unfortunately because of Thanksgiving and rain, the work was delayed. The work was professionally completed.

Steven B.
Nov 2018
5.0
Yes, I recommend this pro
$300
Diagnostics work was thorough, repair was done quickly and quality control check was completed to satisfaction.

Mary V.
Nov 2018
5.0
Yes, I recommend this pro
I've used Adam before and would recommend him again. He explained everything clearly and showed me the problem - mold build up on unit in crawl space.

Steve F.
Oct 2018
2.0
The service guy was very pushy trying to sell overpriced parts
Response from ABS Heating & Cooling Services
"Hello [Member Name Removed] we haven’t been To your residence since 2016 and the last time we were out there we were out there for a service call were we changed out of board and transformer I think you may have the wrong company. Thanks"

Steve D.
Sep 2018
5.0
Yes, I recommend this pro
$154
Very well. Adam called the manufacturer and got the part covered under warranty, so only had to pay for his labor. Also had my yearly maintenance done.

Stacey R.
Sep 2018
5.0
Yes, I recommend this pro
This is a prompt, professional, and reliable business. I've used other companies, but will be using ABS Heating and Cooling services from now on for any issues and tune ups. My cooling issue was satisfactorily resolved and I will be doing the recommended follow up now that I know more about the issue I was having. A lot of technicians will not elaborate on what you can do to save yourself time and money in the future, but I feel much better educated and prepared now. 10/10. Would highly recommended this company to all of my neighbors.

Dixie B.
Sep 2018
5.0
Yes, I recommend this pro
Very professional, prompt, explained everything that he was doing and I received great value for the cost. I will definitely use him again.

Sharen A.
Aug 2018
5.0
Yes, I recommend this pro
Amro and this team installed an ac unit. They were on time and everyone was professional. The price was reasonable plus you get what you pay for. I will definitely hire them again!

Nikhil K.
Aug 2018
2.0
It went horrible. Ended up with a quote for $1200 to replace a compressor and that's just the labor. Quick online search will give you $645 average cost of labor. Was a bit disappointed. If you feel like getting ripped off use these guys.
Response from ABS Heating & Cooling Services
"Thanks for the review, The initial estimate was 1200 to replace everything and 700 was labored with the warranty. I believe there is a communication mixup. Please let us know if we can help"

May C.
Jul 2018
5.0
Yes, I recommend this pro
$970
Great! Adam made sure the system was functioning properly before he left.

Samantha T.
Jul 2018
5.0
Yes, I recommend this pro
$384
We originally scheduled an appointment with ABS to come on a Wednesday in July, but they had to reschedule due to conflicting jobs -- we didn't mind much because we know it is the busiest time of year for AC service. We rescheduled for the following Monday. Adam and his trainee were very courteous, explained everything to me and seemed thorough, and even wore shoe covers when in the house. They showed me the readings on our compressors and how to tell if they were operating below capacity, and after testing them, we decided to replace them as well. Overall, the job was quick, but we are glad we were able to have them come out and give our old AC unit a good cleaning and replace the needed parts.

Richard N.
Jun 2018
5.0
Yes, I recommend this pro
$165
Called the company at 12:00 am midnight, Adam called back within 15 minutes to schedule time for first thing the next morning to look at the problem. Next morning he texted me to let me know he was on his way, he arrived promptly at 9:00 am and diagnosed the problem and fixed it within an hour. I highly recommend ABS, they are professional, honest, reliable and competent. Can't ask for much more!

Maurice I.
Jun 2018
5.0
Yes, I recommend this pro
$485
Adam was fantastic. First, I called on a Monday morning, and he said he would be there that afternoon between 4 and 5. I was surprised I actually could get someone same day. He showed up on time, and texted 35 minutes before his appointment. He did some kind of coil clean, which given I probably hadn't had the Heat Pump serviced in a decade, and given the pine straw, mosquitoes, and who knows what that accumulated on that unit, seemed a reasonable request. He pretty quickly diagnosed that the condensing fan motor needed replaced, and said he could get it and have it replaced the next morning. He showed up in the time window he promised the next morning, and replaced the fan. Heat pump is working like a top, as he measured the air temperature coming into the house after the job was done. Separate endorsement; I have a 1993 Trane, and will probably only buy that brand of heat pump. "Nothing runs like a Trane!" Here's the deal..... I was impressed he had another appointment the first evening he showed up, even though he left our house 5:30-6. And said it would be his last "unless he got another call." Translation. He does all he can to help people with immediate problems. That is worth something, don't you think? Price was what I considered very reasonable. The service call and chemical clean was a total of $160, which to me was a bargain given 2 visits and the total time of 2-3 hours he spent in transit and working on the unit. The price for the condensing fan was not unreasonable from what I saw pricing it on the internet, and . For certain, the total cost for 2 visits, a clean, a diagnosis, the condensing fan, and the labor to replace it on a 25 year old unit was more than reasonable. Adam will be my go to HVAC guy from here on out. Thank you, Adam!

Mary T.
Jun 2018
5.0
Yes, I recommend this pro
$7,000
Fantastic! Adam worked with me to get a great price on a top-notch unit. He bent over backwards to do quality work, make sure everything was perfect, and follow up to check that everything was functioning properly after. I can't possibly recommend him enough! Loving my nice, comfortable house!

David R.
Jun 2018
5.0
Yes, I recommend this pro
Fantastic! Adam responded to my phone call immediately even though it was after business hours, showed up the next day within the window of time he stated and even texted me when he was on his way. He was courteous, professional, and went right to work! He always let my husband and me know what he was doing and what the next steps were. His knowledge was exceptional and his prices were very competitive. We will never look for another HVAC person again. He will always have our business!

Adnan E.
May 2018
5.0
Yes, I recommend this pro
Excellent service, half the coast of the last company I used. Will always recommend to family and friends. Thumps up Adam!

Chris G.
May 2018
5.0
Yes, I recommend this pro
Adam was on time. He explained every step he was doing. He did not sell me nothing I didn’t need. He is very knowledgeable. He will do my service as long as he is in business.

Leighann K.
May 2018
2.0
Trust is everything when it comes to HVAC repair companies. When your HVAC stops working, you don’t have the time to get multiple quotes nor the money to pay for multiple service call / diagnostic fees. I learned, after the fact, that Adam from ABS significantly overcharged me for a replacement part in my A/C unit. I cannot, in good conscience, recommend him because I cannot trust him to charge a fair price for his work. The positives: On a Sunday evening we discovered our A/C wasn’t working. We called ABS and, within the hour, Adam came over to help. (He lives in our neighborhood.) He was there for about 15 minutes, fixed the issue, and charged $49 for labor which seemed very reasonable to me, especially on a weekend. The negatives: The cost of the replacement part seemed high to me, so I looked up the model number of the capacitor required for our A/C unit. After a quick search, I found it for about $12 at Home Depot and several other retailers. In the itemized receipt from ABS, I was charged $155 for that same part, a 1200% markup. Before sharing this information in this review, I wanted to confirm with him that this is correct. He replied that the 1200% markup was for his “knowledge and experience,” and that he feels he is offering it at a discount because he believes larger companies charge even more (around $189, he said) for that part. He challenged us to call around to see what larger companies charge, so we did… Most companies would not provide quotes over the phone, but of the ones who did, every single one gave us a lower quote. The next time I have an HVAC issue I will be calling one of those few companies who are fair, transparent and upfront about their pricing: Southern Seasons Heating & Air Conditioning, Santa Air and Ambrose Heating & Cooling.
Response from ABS Heating & Cooling Services
"Thanks for the review, I'm sure those companies would've charged you more than $49 to come out on a Sunday afternoon. I understand there are parts that aren't that expensive to buy but the knowledge of knowing what you're doing and how to fix is initially what you pay for also the prices of our capacitors are very competitive to everyone in the Raleigh market most of the time we are cheaper and always have better service. Most companies would've charged you $145+ for emergency service call on the weekend. Please let me know if there's anything I can do to change your experience.Thanks!"

Magdalena N.
May 2018
1.0
Paid $78 for a Furnace or Air Conditioner Tune-Up Plus 1-Pound of Refrigerant service for two AC units at my home. The guy from ABS checks around both AC units for about 30 minutes and said the capacitor of one of my units is operating at 80% efficiency. Knowing that capacitors are typically not expensive, I agreed for him to replace it. However, he presents me with a $155 charge just for the capacitor. I was very skeptical and said I'll check for the actual price and if its not what he says then we'll have a problem. Low and behold, an hour after he left I found the exact same capacitor online for $4.75. I can understand a 50% or 100% mark-up but a 3,263% mark-up is OUTRAGEOUS!. Unless you want to get ripped-off, do not do business with this company.
Response from ABS Heating & Cooling Services
"Thanks for the review, you must have anther company in mind we serviced you over a year and a half ago and we charge $39-$49 per PTU. Sorry you had this experience we would do anything to help justify a better outcome. We base prices off market value and do our best to be very competitive and below market value."

Allen B.
Apr 2018
5.0
Yes, I recommend this pro
Adam is one of the best. Highly recommend for all your air conditioning and heating services and equipment.

Jon W.
Apr 2018
5.0
Yes, I recommend this pro
$170
Adam called the day I bought the deal on Angie's List, made an appointment when it was convenient for me, and showed up at precisely the time booked. He was professional, polite, and thorough. He reconnected a detached register by entering the crawl space, no easy chore for a man of his size. He also spray cleaned the entire inside of the unit with an acid wash. Excellent service. I highly recommend this company.

Terri F.
Apr 2018
5.0
Yes, I recommend this pro
Adam was great! He took the time to educate my husband and provide good maintance information with out pressure! Highly recommend!!
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Showing 1-25 of 181

Licensing

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FAQ

ABS Heating & Cooling Services is currently rated 4.7 overall out of 5.

ABS Heating & Cooling Services accepts the following forms of payment: CreditCard

No, ABS Heating & Cooling Services does not offer free project estimates.

No, ABS Heating & Cooling Services does not offer eco-friendly accreditations.

Yes, ABS Heating & Cooling Services offers emergency services.

No, ABS Heating & Cooling Services does not offer warranties.