Acclaim Restorations, Inc.

They are very efficient, responsive, did a good job and I am very pleased.

It went great. They did a great job. We have no complaints whatsoever.

I thought they did a very good job. The only complaint I had there were quite a few nails that were left behind in the street and the neighbor and I's driveway. The neighbor was more concerned than I was about the nails but I understand they couldn't get all the nails out. Other than that they were great and very professional. They knew what they were doing. They did a great job. They were friendly.

Excellent. Very professional. No issues.

I needed some help because the deductible was higher than I expected and they worked with the insurance company to help me get that sorted out. They were great about matching the roof to what was already in the neighborhood and allowed by the HOA. They came in and did the work quickly, they were very neat and kept everything clean, plus they were very careful with my yard and home. They were very professional, very quiet and didn't disturb the neighborhood like some others I have seen. They were a pleasure to work with and I would highly recommend them to others.

They are very hard working, the crew are really experts and they answer any questions you have. They are quick and efficient and they finish when they say they will if not before, plus they clean up very well after the project. They are extremely professional, easy to work with, and I highly recommend them to others.

They did great but their communications could use a little improvement.

I enjoyed it because the owner personally came down and helped me out.

Very professional, very competitive pricing and always on time.

Very excellent thorough job, they were very communicative.

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<b> Original Review </b> <br> I had roof damage from the hail storm that moved through the McKinney area in March of 2017. I contacted Braden from Acclaim (he had previously been by my house & did a roof inspection & wanted to repair the roof at that time but I hadn't owned it when I'm guessing another storm had been through) and setup an inspection. So far, so good. Braden was out to inspect within a day or two & we worked with my insurance adjuster to get that part done. When my insurance came to inspect they noticed screen damage on all of my windows so that was written in as well. I bring this up to say that the sub-contractor they used to have this work done was extremely professional and took great pride in his work. Sorry for the digression: back to the roof repair review. Boiled down, during the roof replacement a small section of decking was damaged (see attached pictures). I sent the pictures to my insurance company & Acclaim also contacted them to ask for additional money to repair the damaged decking but my insurance company noted that the damage wad not part of the storm damage that it was caused by the contractor's that were working on my roof. So I'm putting this review out here to show the damaged decking (see attached pictures) & hopefully I can come back and edit my review to show that Acclaim fixed the damage caused by the repair. To date I've been unhappy with how this has been handled - Acclaim says that the builder used "cheap material" to put the roof on originally & that that is the cause. However, it is only damaged in the areas I've shown & if the decking was in such bad shape why wasn't this mentioned on the original inspection of the roof. In any case, I'll follow up here and list the final resolution with pictures and more details. <br> <br> <b> Follow Up Review </b> <br> Acclaim (Lloyd & Whitney) got back with me and they arranged to replace the decking that was damaged and make my roof look (internally & externally) awesome. I appreciate them for taking ownership of the issue because in their view it was something that my insurance company should have paid for. They came out, pulled the old damaged decking out and put in new decking and shingles. Everything looks as it should.