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ACCUTEMP ENGINEERING INC
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Since 1978, Accutemp Engineering LLC. has been driven by its mission to be a home for excellence. By hiring smart, accountable and passionate people, Bob Webster and his team have grown Accutemp from a small residential/commercial HVAC company to become one of the most respected companies in the greater Boston area - while still having a family-like culture. Whether it is industrial, commercial, or residential, there is no challenge our technicians, pipefitters, sheet metal technicians, office staff, and leadership can’t handle.
Business highlights
Emergency services offered
48 years of experience
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.917 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 0% | ||
| 6% | ||
| 0% | ||
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Showing 1-17 of 17 reviews
William H.
Oct 2024
Excellent for maintenance service and emergency work. I subscribed to their maintenance service for several years before they raised the rate, and they always did fine work. When I switched to another maintenance company that missed a flaw in my furnace which caused it to fail on season startup, AccuTemp came out to diagnose the problem the same day with no contract, got the large expensive replacement part for free under warranty, and had it fully installed and working again within 2 calendar days. All that for just the cost of a day's labor!
Karen L.
May 2022
They did excellent work, very through & consumer friendly!
Ken B.
May 2021
The technician showed up on time. He was professional and thorough. My unit was vibrating and noisy. He opened it up, found that some insulation had gotten into the unit. Cleaned it out. Also found a small water leak which he repaired.
Response from ACCUTEMP ENGINEERING INC
"Hi, We are so grateful that you took the time to write a review about your service. I will make sure to pass your feedback along to your technician. With any questions or future service requests, please don't hesitate to reach out at 617-926-1221. Sincerely, Julianne Marketing Coordinator Accutemp Engineering"
Ryan V.
Nov 2020
Accutemp’s technician was on time, friendly, and knowledgeable. I would absolutely use them again.
Response from ACCUTEMP ENGINEERING INC
"Hi, We are so grateful that you took the time to write a review about your service. I will make sure to pass your feedback along to your technician. With any questions or future service requests, please don't hesitate to reach out at 617-926-1221. Sincerely, Julianne Marketing Coordinator Accutemp Engineering"
Betsy J.
Sep 2020
In progress. Very clear, very prompt, answered all my questions, were always available.
Harold H.
May 2020
Job was started and completed on time and on budget. Extremely professional staff, arriving promptly every morning and working through the afternoon with very few breaks. High quality work. Would definitely use again and would recommend to anyone in need of their services.
Adam F.
Mar 2020
Amazing. They were professional, skilled, trusting and quickly became honorary members of the family. We would undoubtedly hire them again and would recommend them to anyone needing HVAC experts. My son even wanted to send Troy a "Nice Job" thank you note for his hard work! These guys rock!!!
Kevin B.
Feb 2020
Working with AccuTemp (and specifically Damon) was extremely easy! I called on a Sunday because my forced hot air system had stopped blowing warm air and, with children in the house and the temperature dropping, I needed assistance right away. Damon first talked me through what some of the issues might be, then gave me my options for how I would like to proceed with fixing it. At no point was he ever pushy and he provided me with all of the information that I needed to make an informed decision. Damon came out later that evening, fixed the problem in about 30 minutes and even gave us information about how we could save money on the repair by signing up for a service contract. I would be happy to recommend AccuTemp to anyone who needs HVAC assistance.
Geena A.
Feb 2020
This is an excellent, skilled team who embody integrity, skill and consistently go out of their way to provide excellent service amidst wonderful interpersonal dealings!
Response from ACCUTEMP ENGINEERING INC
"Thank you for your review! We are blessed to have the most friendly and loyal customers in the Boston area!"
Brena B.
Feb 2020
They were punctual, efficient, and friendly. Drop cloths were used and booties were worn during our installation. The system has been running great and at a reasonable price! Thank you Accutemp!
Response from ACCUTEMP ENGINEERING INC
"Thank you for the review! We look forward to maintaining the equipment for you and thank you for the business!"
Steven B.
Jan 2020
They were very good,professional and got the job done pretty close to their deadline.Their price is competitive.
Response from ACCUTEMP ENGINEERING INC
"Thank you for your review! It was our pleasure"
Daniel R.
Jan 2020
Great. I cannot say enough positive about this company's work. I consulted with at least 4 other companies. 2 were useless in designing what I wanted, 1 was informed and assisted with intelligence as to design what came to fruition with Accutemps and the last one wanted me to pay almost four times what Accutemps charged and was vague about their planning. Damon, from Accutemps was just great in his analysis and implementation of the project.
Response from ACCUTEMP ENGINEERING INC
"Thank you for the review! It’s great to hear we were the company you selected after much consideration!! We look forward to assisting with any other projects that come up."
Dana B.
Jan 2020
It is 10 out of 10 and I could not ask for a better service. The company is extremely professional and the employees were polite and clean up the mess.
Response from ACCUTEMP ENGINEERING INC
"Thank you for the review! We look forward in assisting with any other projects you may have."
Keith B.
Jan 2020
They were average, they have done the work on their own way they didn't communicate well what the homeowner wanted.But Damon he was great but its just a lack of communication. They say they do it, but they just left and didn't fix it. So I have to fix it by myself.
Response from ACCUTEMP ENGINEERING INC
"Thank you for the review. This was a complete ductwork job on new construction ( no furnace or a/c included just ductwork) and 1 week before we were to start the customer asked us to install a furnace also because they found out they were unable to do it themselves so we accommodated the last minute request. The plans for the job, ductwork and furnace were shown to the home owner and general contractor for approval and it was given to us. General contractor was supposed to cut holes for us to run main duct to attic and that never occurred so we did it ourselves to keep the customers project on schedule, no issues were brought to my attention about any work not getting done so I cannot comment on that. But I would add that we would have fixed any issues that were brought up that is our commitment to Quality that we take very seriously. Thank you for taking your time to read our reviews."
Brandon V.
Jan 2020
They were absolutely fanatic to the whole process.
Response from ACCUTEMP ENGINEERING INC
"Thank you for the review! We look forward to maintaining the steam boiler this next year! thank you for your loyalty"
Olga S.
Jan 2020
Accutemp guys did a fantastic job replacing our system. They were courteous, professional and always on time. Left our basement cleaner than what they found it. Unfortunately there was a hidden defect within the unit sent by the boiler company and Accutemp returned after the work was completed at least half a dozen times until they were able to figure it out. They never complained about the issue and were determined to make sure the system functioned perfectly, losing money and time, despite the fact that the defect was not their fault. I would highly recommend them. Professionals like that are rare these days!
Response from ACCUTEMP ENGINEERING INC
"Thank you for the review! We will not stop until it is working properly and the customer is satisfied, no matter the day or time we are 24/7"
Alan W.
Jun 2018
My wife and I are glad that we chose to work with Accutemp, and in particular, their residential manager, Matt, for our HVAC installation. Matt was extremely responsive, clear, and upfront during the entire process, from the planning phase, to post-installation questions. We have already recommended Matt and Accutemp to several of our friends, including our neighbors past and present. With regard to the particular project we worked with Accutemp on, my wife and I bought a house in Newton built in the 1800s that didn't have any air conditioning. We had gotten multiple estimates and met with a number of contractors to discuss the project, as the age of the house and the unique interior layout and design made it a very challenging job. We ended up having a ductless mini-split heat pump system installed (provides both heat and AC). Matt and Accutemp not only gave us the most competitive bid in terms of financials, but there's was also the only bid to include the installation of a sixth indoor air handling unit. Every other contractor we met with insisted that five would be sufficient. Having now lived through some 90+ degree days, we can definitively say that the sixth unit is essential to keeping the whole house cool and comfortable. On the initial date of HVAC install, Matt and his team arrived at our home to find that my electrician (who had to do major work preceding the HVAC install) had not stuck to his original stated plan, completely throwing off Accutemp's plans. In less than thirty minutes, Matt spoke with the electrician, discussed the available options with me, and formulated an alternative, the results of which we were equally happy with. Matt also came out and reviewed the functioning of our boiler, along with recommended repair/replacement options and the cost of each option. Ultimately, we decided not to replace the boiler, but we have a better sense of how and when to approach doing so after meeting with him and discussing it. Finding reliable contractors in any field can be difficult, and in particular with HVAC, we had less-than stellar service in the past in the Boston area. We are happy to have found Accutemp and Matt, and look forward to working with them in the future on all of our HVAC needs.
Response from ACCUTEMP ENGINEERING INC
"Thank you for the review! Matt is no longer with us but my name is Damon and I am the new Residential Manager. I will be continuing Matt’s dedication to customer service and quality. We are looking forward to working with you on any future projects you may have."
Licensing
State Contractor License Requirements
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FAQ
ACCUTEMP ENGINEERING INC is currently rated 4.9 overall out of 5.
ACCUTEMP ENGINEERING INC accepts the following forms of payment: CreditCard
Yes, ACCUTEMP ENGINEERING INC offers free project estimates.
No, ACCUTEMP ENGINEERING INC does not offer eco-friendly accreditations.
Yes, ACCUTEMP ENGINEERING INC offers emergency services.
Yes, ACCUTEMP ENGINEERING INC offers warranties.