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A/C Electrical Services
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Are you looking for a company you can trust to assist you with electrical repairs, maintenance or installation in Naples or the surrounding area? We feel trust may be the single biggest reason that people will or will not refer a business. With that in mind we treat each customer (you) as if you are our best friend and we give you the same advice we would give our own family. As a family owned business and part of the local community we care about the happiness, safety and welling being of our clients. Additional email: frontdesk@acelectric.net.
Business highlights
Emergency services offered
28 years of experience
Services we offer
Code Violations, Fixtures & Ceiling Fans, Generators & Safety Residential Protection Program, Home Automation, Landscape Lighting & Design, Maintain, Repair & Replace Electrical Systems. New & Existing Service Upgrades, Surge Protection, TV & Telephone Security, Wiring For Pool & Spa Lighting
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.999 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 4% | ||
| 2% | ||
| 0% | ||
| 0% |
Showing 1-25 of 99 reviews
Stanley Y.
Aug 2020
Very Well. Dan went right to work replacing the shorted socket in the garage and noted that we did not have to replace the circuit breaker. He was very competent and pleasant, even when he was outside and it started to rain and thunder.
Judy L.
Aug 2018
Technicians were great. Showed up on time and identified that the problem was a connection to a lightening surge protector which was removed. Problem solved.
Mike H.
Jan 2018
Great....................
Lera B.
Sep 2017
Alex arrived early and was extremely professional and polite. He explained all of his work thoroughly.
Bonnie S.
Aug 2017
Great! They followed up with a phone call.
Randolph B.
Aug 2017
.
Jerald P.
Jul 2017
Very well done
Shami R.
Mar 2017
Very nice and experienced. They're very polite, and professional. I can't say anything bad about them. I feel confident in their work.
Response from A/C Electrical Services
"Thank you [Member Name Removed] for the excellent review! We greatly appreciate it and wish you a happy and healthy 2017. Best wishes, AC Electric"
Mary Z.
Oct 2016
Alex and C.J. were very friendly, polite and professional. We had several projects around the house and they completed all of them. I was especially pleased by the installation of the solar sensors in our outdoor carriage lights. C.J. made sure to install them in an inconspicuous place so as not to mar the appearance of the carriage lights. (I was worried about that, because in my experience, tradesmen don't often think about things like that...) The projects took all of one day. They also had to order parts and come back another day, so the expense wasn't small. However, I m pleased with the outcome. Electricians don't come cheap...
Mark C.
Sep 2016
You guys are awesome and so is Frank. I was not looking to good with my customer after we cut their electric to their dishwasher. You guys bailed me out and your price was very fair. I want to thank you so much as my customer is extremely happy now. Your my electrician for life!!! Thank you Mark
Marihelen H.
Sep 2016
I can't say enough good about this company. They are very professional, very punctual and very neat. I was especially impressed with their communication. They needed to order a part and called several times to tell us the status. Absolutely excellent service.
ALICE T.
Aug 2016
unknown
Natale F.
Mar 2016
unknown
Response from A/C Electrical Services
"Thank you so much for the review and we look forward to working with you again!"
Kim E.
Mar 2016
I wouldn't hire anybody else. I would use them again.
Response from A/C Electrical Services
"Thank you so much for the great review. We are so pleased that we were able to go above and beyond what you originally called us out for. We look forward to working with you!"
Mary P.
Feb 2016
unknown
Response from A/C Electrical Services
"Thank you so much for the great review. I hope we will be able to provide service to your home again in the future!"
Carlton L.
Jan 2016
Dear Readers: <br /> <br />We would like to share our very negative experience with A/C <br /> <br />Electrical services in Naples Florida. <br /> <br />After an initial positive and pleasant experience with A/C <br /> <br />Electrical we signed a contract with this company in September 2015 to bury the <br /> <br />power line on our property in Naples Park. <br /> <br />We sent them the required 50% deposit of $ 3,400 and we agreed for the <br /> <br />work to be done by A/C Electrical (in conjunction with FPL but we would not <br /> <br />deal directly with FPL) on November 12 and November 13th when my husband Carlton would be at the <br /> <br />property and before our renters would move in on December 1st 2015. <br /> <br />We emphasized several times (via email and verbally) how <br /> <br />important it was to us to have the work completed before December 1st <br /> <br />2015, since we did not want any work done and have interruption of power while <br /> <br />the renters would be in the unit. <br /> <br />After the start of the job on November 12 it quickly became <br /> <br />clear to us that communication and more important clear and honest <br /> <br />communication was definitely not something A/C Electrical practices. The job <br /> <br />was not completed by the end of the day November 13 and we were told on <br /> <br />November 16 that there was a hold up on the FPL side (waiting on the new permit) and it was really ?out of their hands? <br /> <br />now?.. at that time we were running into the Thanksgiving holidays and more important for us we were getting closer to the very important December 1st date when our tenants were moving in. <br /> <br />We emailed our concerns and we had a conversation with the <br /> <br />manager Ralph where we again stressed how important this timing problem was for <br /> <br />us and that we choose A/C Electrical based on a confirmed timing and completion <br /> <br />of the job by November 13. After several phone calls and emails we <br /> <br />were told that unfortunately they were not able to complete the job as <br /> <br />promised and completion would now take place on December 17th, more than two weeks after our tenants move <br /> <br />in. The tenants would be without power for one day after our promise to them <br /> <br />that there would be no work on the property once they moved in. And that is when the blame game started, <br /> <br />according to A/C Electrical it was all FPL?s responsibility/fault, nothing A/C Electrical could do about it. <br /> <br />Perhaps you should inform your clients beforehand <br /> <br />that there might be a possibility of a delay rather than blaming it all on FPL, <br /> <br />after all we signed a contract with you and paid you , NOT FPL! <br /> <br />We eventually agreed to have the work completed on December <br /> <br />17th, not because we were happy with that date but really because we <br /> <br />had no choice. And then to make matters worse, FPL showed up unannounced on <br /> <br />November 30th, nobody from A/C Electrical was there and the power was shut down and <br /> <br />we were left with no power and only two more days left to solve this mess before our renters <br /> <br />would arrive. Needless to say we were extremely upset and unhappy with this situation, the manager Ralph once again <br /> <br />blamed it all on FPL. FPL came out without notifying A/C Electrical, it was not their fault and they were not <br /> <br />responsible. We finally contacted FPL directly and we were able to speak to the supervisor Theodore who told us somebody from A/C Electrical moved the date to November 30, lots of confusion, hard to figure out <br /> <br />who is telling the truth but this back and forward is definitely something your <br /> <br />clients shouldn?t have to deal with. <br /> <br />The power was eventually restored at the end of that day <br /> <br />(temporarily) and after various phone calls and emails from the manager Ralph <br /> <br />and the owner Anthony , the bottom line of the message again was it was FPL?s mess <br /> <br />up, not theirs and there was really nothing they could do about it. In the end <br /> <br />the work was completed on December 17, almost a month later as initially agreed <br /> <br />upon . <br /> <br />We had to reimburse our renters for the day the work was <br /> <br />completed which could have been avoided if A/C Electrical (not FPL) would have stuck to the agreed <br /> <br />timing. Besides the financial consequence, we were very unhappy with the lack of A/C Electrical?s understanding <br /> <br />for their client?s needs and the attitude and excuses we got from them rather <br /> <br />than ?how can we fix this as soon as possible?? <br /> <br />It is unfortunate that we had such a bad experience with A/C Electrical and very unfortunate for A/C Electrical that with much more electrical work to be done at our property we will definitely avoid dealing with A/C Electrical in the future! <br /> <br />
Response from A/C Electrical Services
"Mr. [Member Name Removed], I apologize that your experience with A/C Electrical was less than stellar. We strive very hard to have impeccable customer service and have trained our staff relentlessly to provide the best quality service there is. Unfortunately, one of the set backs with being an electrical contractor is that we have much more strict regulations on permitting than any other industry and we have to work with government based monopolies such as Florida Power and Light. It is unfortunate that we were unable to complete the work in the specified time but we really don't have any control over FPL or the County Permitting department. We were not nor have we ever attempted to play the "blame game" we are honestly tied with our hands behind our back when it comes to these issues. Just a little background information. At the county they only have 1 person that approves permits. ONLY 1! I know it sounds ridiculous but that is just how it goes, should the permit be denied in the process we have to re-submit and then wait for that 1 person to approve the permit. FPL only has a handful of people that deal with shut offs. After doing a significant amount of research. I have found that when the address was sent for approval we had a scheduled shut off date. Another individual called FPL-NOT anyone from our company or affiliated with the company and scheduled a second shut off. This is why the random loss of power occurred. FPL stated the individuals name. After continuing my search I found that the individual requesting the shut off was the previous homeowners. I was just as shocked. How could the previous homeowners request a shut off? That sounded impossible. I then spoke with several different managers in different departments and found that FPL had issued the date "by accident" So what is the resolve of this situation. Unfortunately your experience with us was not a good one. I apologize that you had to go through this painful process. I will apologize that the organization of the project may not have been to our standards, but we simply cannot control the permitting process or the poor experiences you had with FPL. After this review, we have made a collective decision to place an FPL and Permitting clause in all of our estimates forewarning our clients that we cannot "promise" anything based on FPL or Permitting and that the date requested for service is subject to change. Thank you again for voicing your concerns and I hope in the future we might be given another opportunity to prove ourselves."
Steve F.
Dec 2015
unknown
Response from A/C Electrical Services
"Thank you so much for the great review. We look forward to servicing your home in the future!"
Jerry M.
Aug 2015
unknown
Response from A/C Electrical Services
"Thank you for your review. We truly appreciate it."
Stephen C.
Aug 2015
The technician was able to reset the breaker, but could not find what had tripped it. My wife asked him to investigate the ceiling light that could not be turned on. It had not been wired to the wall switch, so he connected the light to the wall switch. They came out the same day. <br />
Response from A/C Electrical Services
"Thank you so much for the great review. I am glad we were able to find a solution so quickly. We look forward to working with you again."
Margaret G.
Aug 2015
unknown
Response from A/C Electrical Services
"Thank you for your review, we truly appreciate it."
Liz T.
Jul 2015
They did all they could to get to me as soon as possible. They are very professional and nice. I was very impressed. I cannot say enough good things about them. They even sent me a thank you card that was very well done. You don't see that very often anymore.
Response from A/C Electrical Services
"I am so glad we were able to fit you into the schedule quickly and perform the work efficiently and effectively. We appreciate your review and we love sending out thank you notes."
Kimberley A.
Jul 2015
JR and CJ were prompt, courteous, and professional. Office staff was helpful in setting up appointments. JR reminded office staff I was leaving town and they worked together to fit me in ahead of my scheduled appointment when a cancellation occurred. I was very please with the price and quality of service. There was no mess after install and they were able to add all the outlets without damaging the drywall. <br />
Response from A/C Electrical Services
"It is so nice to know that you were pleased with the service. JR and CJ are definitely assets to our company. We look forward to servicing your home again and appreciate the review"
Ted P.
Jun 2015
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Response from A/C Electrical Services
"Thank you for the great review!"
Alan S.
Jun 2015
Two employees showed up on time. One went into the ceiling to determine how to supply the electric hookup and the other began assembling the fan and installing the switch. It took less than an hour. <br /> Everything is working fine and the ceiling fan does not wobble. <br />
Response from A/C Electrical Services
"We are so glad to hear that the work was performed efficiently and effectively. We look forward to servicing your home again and we appreciate the great review!"
ANTHONY C.
Jun 2015
unknown
Response from A/C Electrical Services
"Thank you for the great review!"
Licensing
State Contractor License Requirements
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FAQ
A/C Electrical Services is currently rated 4.9 overall out of 5.
A/C Electrical Services accepts the following forms of payment: CreditCard
Yes, A/C Electrical Services offers free project estimates.
No, A/C Electrical Services does not offer eco-friendly accreditations.
Yes, A/C Electrical Services offers emergency services.
No, A/C Electrical Services does not offer warranties.