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ACI Window Cleaning

Carpets or Rugs - Clean at Home, Exterior Surfaces - Powerwashing, Exterior Surfaces - Sandblasting,

About us

We at A Cleaner Image bring with us over 30 years of cleaning experience. Our technicians are highly trained professionals that are always courteous and friendly. We come with a can-do attitude, so if there is something you need done, we will handle it. Here at ACI we will do what it takes to give you, "a cleaner image".

Business highlights

15 years of experience

Services we offer

Hardwater removal, Highrise window cleaning, blind window cleaning, commercial window cleaning, construction window cleaning, high heat power pressure washer with surface cleaning attachment (must see to believe) and much much more., residential window cleaning

Amenities

Free Estimates

Yes

Reviews
4.870 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
9%
3
3%
2
1%
1
0%
Showing 1-25 of 70 reviews
Colleen D.
Jul 2016
5.0
Yes, I recommend this pro
unknown

Linda G.
Apr 2016
5.0
Yes, I recommend this pro
$89
unknown

Diane W.
Mar 2016
4.0
Yes, I recommend this pro
$80
unknown

Ted W.
Feb 2016
5.0
Yes, I recommend this pro
$160
unknown

Avalon K.
Jan 2016
4.0
unknown
Response from ACI Window Cleaning
"[Member Name Removed], I am sorry to hear you were not completely satisfied with your window cleaning. A Cleaner Image strives for customer satisfaction and we would love the opportunity to come back out and touch up any areas that may have been less than perfect. Thank you, Rachel Lochridge A Cleaner Image 208-890-9923"

Ronald T.
Jan 2016
5.0
Yes, I recommend this pro
$100
unknown

Luana G.
Jan 2016
5.0
Yes, I recommend this pro
$99
.

John J.
Dec 2015
5.0
Yes, I recommend this pro
$99
Initially, our experience was not so positive (which is the reason for the "B" on professionalism), but ultimately, Jason Lochridge, the owner, went the extra mile to more than make things right.  Here is our story (and please read it to the end): <br /> <br /> We purchased a discount coupon for gutter cleaning through Deal Saver.  The crew showed up on time.  They asked if they could use our trash container to dispose of the leaves in the gutters (something we found out later was not company policy), and my husband said "yes."  They put all the wet, dirty leaves in the container unbagged (also totally not company procedure -- they were supposed to bag everything and remove it from the premises).  My husband estimates there was about 100 pounds of gunk in the container.  They also splattered mud down the side of our house. <br /> <br /> Not only did this make a terrible, sloppy mess in our garbage container, but it also turned very cold a few days later so that when he got ready to put the trash out for collection, he realized that the wet leaves in the bottom of the container (which was empty when they arrived) would freeze in a lump and likely not come out when the trash was emptied.  So he went to the store, bought some heavy-duty trash bags and cleaned the leaves out of the container (as many as he could -- it was still a mess -- absolutely filthy) and bagged them before putting the can at the curb. <br /> <br /> They also overcharged us.  They told us we had 150 feet of gutter but would charge us for "only" 140.  Our coupon was good for 100 linear feet, so we paid for another 40 ($80).  My husband measured later, thinking 150 sounded like too much, and he got 115 feet.  <br /> <br /> I decided it was only fair to call ACI and give them a chance to make it right.  Jason came out to inspect the job and collect our garbage container to clean it.  He re-measured the gutters and told me that we had 118 feet, confirming that we had been over-charged.  He also asked me to step outside and look at the gutters.  He showed me a section that the employee accompanying him had wiped clean and said, "That is what your gutters were supposed to look like when they left."  The rest were really dirty.  Then he told me he had taken pictures of how the crew had left the gutters (dirty) and that it would be a topic in their Monday employee meeting.  He was very calm, but I could see that underneath, he was angry. <br /> <br /> They cleaned the rest of the gutters off, cleaned the mud off the side of the house and took our garbage container away and cleaned that up, too.  Then they sent us a refund check.  I was expecting the amount we had been overcharged, but they refunded the entire $80!  So, yes, I will definitely hire them again and recommend them to others. <br /> <br />

Leopold L.
Dec 2015
5.0
Yes, I recommend this pro
$100
unknown

Gary H.
Dec 2015
5.0
Yes, I recommend this pro
$99
unknown

Larry C.
Dec 2015
5.0
Yes, I recommend this pro
$99
unknown

K L.
Dec 2015
5.0
Yes, I recommend this pro
$149
They look great!

Niki L.
Dec 2015
5.0
Yes, I recommend this pro
$180
.

Tracy R.
Dec 2015
5.0
Yes, I recommend this pro
$99
unknown

Charles N.
Nov 2015
4.0
Yes, I recommend this pro
$160
unknown

Shari G.
Nov 2015
3.0
$99
Provider said they had cleaned gutters but when my husband came home he stuck his hand in the gutter and grabbed a big old pile of gunk. <br /> So if they cleaned it, they didn't exactly do it well. <br />
Response from ACI Window Cleaning
"[Member Name Removed], I am sorry to hear you were not satisfied with your service. We have a 100% Satisfaction guarantee policy. Unfortunately we were unaware of your concerns until reading this review. If you still feel that your gutters are not in satisfactory condition please give us a call so we may rectify this situation. Thank you for your feedback. Have a wonderful day."

Mitchell R.
Nov 2015
5.0
Yes, I recommend this pro
$90
unknown

Scott G.
Nov 2015
5.0
Yes, I recommend this pro
$199
unknown

Julia S.
Nov 2015
5.0
Yes, I recommend this pro
$99
unknown

K L.
Oct 2015
4.0
Yes, I recommend this pro
unknown

Linda T.
Oct 2015
4.0
Yes, I recommend this pro
$100
unknown

Kathleen B.
Oct 2015
5.0
Yes, I recommend this pro
$80
They were remarkable.  Punctual, ready to work when they arrived, and did a great job.  I will use them again, for sure. <br />

Hermione B.
Oct 2015
5.0
Yes, I recommend this pro
unknown

Glen T.
Oct 2015
5.0
Yes, I recommend this pro
unknown

Polly H.
Oct 2015
5.0
Yes, I recommend this pro
$119
unknown
Showing 1-25 of 70

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

ACI Window Cleaning is currently rated 4.8 overall out of 5.

Yes, ACI Window Cleaning offers free project estimates.

No, ACI Window Cleaning does not offer eco-friendly accreditations.

No, ACI Window Cleaning does not offer emergency services.

No, ACI Window Cleaning does not offer warranties.