A/C Technologies

Very professional. Great service. Highly recommended

Everything was perfect. I would definitely recommend.

great

I was so pleased with all the quality of their work, their efficiency and how pleasant they were, that I have already recommended them to my sisters and 4 friends that need their service. I cannot say enough of how pleased we were. Surprisingly painless experience.

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unknown

They have good customer care, they are professional and the quality is awesome.

In late August of last year, my A/C recently broke on a Friday night. So I called A/C Technologies to get someone to take a look. I called them because they installed the unit about 4 years ago. The serviceman came and did some diagnosis. He said there is a leak in the system. He pumped in some Freon to get the system running. For the visit, he charged $225 dollars. $125 for emergency visit, $75 for labor per hour and $25 for the Freon. <br /> Couple of days later two guys came to do leak detection. One of them, whom I later learned to be the son of the owner, quickly identified the leak to be in the coils of the indoor unit. When I asked him about other possible leaks, he said that to do that would cost me about $300 because he needed to cut the pipes and re-solder them. He even suggested that they may have to re-route the pipes and that required to go through the attic of the garage or even the house. I was puzzled about this. Later he said that's not needed because the pipes don't go underground. So they are not likely to be damaged. Everyone knows that the pipes are copper pipes, that's the first time I heard that they need to reroute the pipes all the way up to the attic to connect to the indoor unit. His estimate for the whole project is $450. The estimate is about two hours labor at $75 per hour. $150 fees for exchanging the warrantied unit, and $150 for the Freon. I paid $100 deposit and they left. <br /> Two days later other two guys came and replaced the unit. I paid the remaining $350 after the work is finished. I was really busy with my work during that period, so I just wanted to get everything fixed and finish my work. A few days later I emailed Rheem about the $150 fee. The next day Rheem called me and I was told that the unit is under warranty and Rheem doesn't charge any fee for replacement. I then called A/C Technologies to ask them to explain to me the fee. The person who spoke to me said that Matt, the one who did the estimate, wasn't available. She said that she would talk to him and get back to me. I waited for the call, which never came. I then called in the morning next day, that person wasn't there. So I left a message. No one called me. <br /> The 3rd day, I called again, and was able to talk to the first person, she said that she would talk to the manager and get back to me. Again, no one called me back. This was Friday. So I called again on Monday morning. I was told that the first person wasn't in, she would be in in the afternoon. I called again in the afternoon, then I was told that she would be in after 3:00. At this point I asked to speak to the office manager or the owner Russ. She put me on hold for a few minutes and then came back to me with a new explanation for the charges, she said she got this from Matt. The new explanation is: $150 for labor. $250 for 5 pounds of Freon and the remaining charge is for miscellaneous. I asked about the miscellaneous, she said like pipes and other materials. For the whole project, they only used some PVC pipes to reconnect the drain. Nothing else was used. Then I asked to speak to an office manager or Russ. She said that there is no manager available. Russ, the owner, is on indefinite medical leave and will not be available. A/C shops typically have everyone together to assign the jobs for the day. I asked about anyone in charge at that time. I was told that no one would be in charge in the morning. <br /> I knew at that time that it was going nowhere. So I stopped talking to them. I called Rheem about anything they can do. Rheem said they can do nothing. <br /> Then I filed a complaint with the BBB and the consumer service department of the State of Florida. After some emails asking me for me information, I was informed that they couldn't do anything. <br /> What I want to suggest to everyone is, avoid this place at all cost. These are not the people you want to have anything to do with them. To me, losing money is one thing, betraying my trust is the thing that I hate the most. <br /> <br />

From the very beginning, the employees were extremely professional, knowledgeable and helpful.  Additionally, their demeanor, while professional, was very friendly. Dealing with the owners felt like dealing with long time friends.  The communication on what was going on and what was being done was wonderful.  The workers were always prompt and cleaned up when finished.  I ended up having a problem (nothing to do with them) and they helped me with that as well.  The completed work was more than I expected.  They even took care of the FPL rebate that I qualified for.  The question always asked on a review is would you use them again.  My answer is not only yes I would, but actually, yes I did.  I had them return to install a new 3 ton unit in an addition we subsequently added.  I highly recommend A/C Technologies for any air conditioning work <br />

They were not tidy or clean and tools and equipment were everywhere.  They seemed very disorganized and they conducted themselves in a way that was not always professional and productive.  Even though I have used this company for 20+ years, the one thing I have been disgruntled about was the fact that they would do what they were supposed to but there was always some type of argument or struggle to complete it. Heather saved the day with this job though.  She was the one that made it work and helped me out.  It was simply the installers that left a little bit to be desired. After the job was complete I let Heather know how much I appreciated her and the fact that if it wasn't for her I would not have used the company. Her integrity, her caring enough, professionalism, and the personal connection that we had established kept them on the job. She was stellar! I will use them in the future depending on the services I need to have done.

I am very happy with the change I made and the bills have come down because it is more efficient.  They also made sure that I receive the FPL discount.  So it was a good deal.  They were very helpful; they kind of pointed me towards the brands that were better.  The old one which was put in for 15 years was good but the stuff they make now is not so good.  I am an engineer and I checked that up and he was correct.  So he was honest.  My house is for a 5 ton unit and it falls into a category where it is not sufficient.  Generally I was very happy.  I had a fuse pop in it after a lightening and they came and changed it.  Since I did not want it running over the weekend I paid the call out otherwise it would have been free.  They told me that it would have been without charge.  They came out and I just paid the call out fee and they fixed it in like 10 minutes which was good.  They did not charge for the parts.  I just paid the call out fee which was $75 after running for two years without any issues.  They did a good job and it was approved by the City.  The guys who came to install the air conditioner were very good.  They were in and out in four, five hours.  They had to change everything, the indoor and outdoor units.  They were good to work with.

They did a great job and have had a problem with it since they fixed it.

I was very satisfied with A/C Technology. They got the job done quickly. I would recommend their service to anyone.

I AM SO IMPRESSED WITH THE SERVICE I RECEIVED FROM THIS COMPANY. THEY WERE VERY EFFICIENT AND KNOWLEDGEABLE ABOUT THE WORK THEY DID AND EVERYTHING THEY WORKED ON WAS VERY WELL DONE. VERY PROFESSIONAL!