Action Termite & Pest Control

We had a contract for termites. This involves walking around the house and looking for signs of infestation. Well, my neighbors-2-have found termites in their homes. With no signs of infestation. Obviously to me, there needs to be some kind of prevention treatment. When called, there was no solution offered. They kept repeating that they inspect, and will treat if found. This is not satisfactory. I’ve found another vendor.

completed per contract

He was very professional, arrived as scheduled, fully explained what he was going to do and what to expect for results. He also explained other services provided by the company for my future reference and made a suggestion to replace facia boards to avoid bees in the future. I could not be more pleased with the experience. <br />

The appointment was very easy to make as the staff was very efficient; the technician showed up within the window I was told; he did a very thorough job. We were very pleased, and we are about to call them again for a different pest, outside this time. <br />

HUGE SUCCESS!!The overall experience with Action was amazing..........they solved the problem quickly and professionally. Action Termite and Pest Control in Toms River, NJ are truly the 'experts' in the treatment of bedbugs.......and I would recommend them in a heartbeat. They gave my husband back our piece of mind and elimiated the problem the first time around.... They are incredibly professional (including the extremely helpful office staff). <br /> To anyone who faces this problem...please look no further and do not waste your time entertaining other exterminators who say they treat bed bugs. It is such a specialized service that you really need to put your trust in those that know what they are doing and are not looking to charge you enormous fees with no guaranty of their services. We got our life and piece of mind back without being robbed! We paid a fair price for a big job in the hands of professionals. <br /> We were so pleased with Action that we have decided to switch over to their services for our basic yearly maintenance contract..

They are pretty reliable. The price was reasonable. I've been using them for 25 or 30 years.

They are good about showing up on time. Their quarterly service includes the ability to call them up for needed service at no additional cost.

It is a small company. They are responsive. They kept in touch. They had some issues that made them late, but it was unavoidable. They were good. I was very satisfied with them.

They never got rid of the initial problem, we are still dealing with that. In fact, it is worse. It went from seeing a few insects that I couldn't prevent to a large number of insects escaping from my attic into my living quarters. When the initial service man couldn't do the job, they sent a supervisor. He showed up without a ladder or a mask, did the exact same work that the first serviceman did, and the problem went on. I have since hired someone I found on Angie's List who, in 1 week, and doing much different work, has already made the problem better. When I contacted Action, someone called me back, was belligerent, basically called me a liar, and refused to refund the money for the second contract I had with them for termites, although no work had ever been done on that. I am appalled at their behavior and lack of service.

If they say they are going to get rid of something they do. If you have a service and it does not get rid of the problem they will come back as many times as it takes. They keep their word and do what they say they are going to do. I have never had a problem with them.

They come out once and do a termite inspection. They will treat the termites if we have them. I have an yearly membership and they come out and do an annual check.

They only made one atempt to renew my contact, I had some health issues, and I could not deal with the contact right away. They should have delt with the circumstance in a more friendly mannor.

THEY WERE OKAY. I THOUGHT THEY WOULD DO A LOT MORE OR DO IT DIFFERENTLY, SUCH AS SPRAY DOWN THE CRACKS IN THE HOUSE. THEY DIDN'T PROVIDE ANY INPUT OR ANY IDEAS ON HOW TO CONTROL ANY FURTHER INFESTATION. THEY REALLY JUST IGNORED THE CRACKS.