Acute Appliance Repair

Bill came on a Sunday afternoon because we had a UL code on our washing machine that wouldn't spin. He diagnosed worn suspension rods and suggested replacing them. We bought the rods through him. He came back a few days later and installed them. Once he installed them, we tested the machine, and it still did not work. He moved the machine and noticed black marks underneath it. He told us the engine was dead and it was not worth repairing. It was better to replace our machine with a new one. Bill is both friendly and professional. But we paid $300+, and our problem was not resolved. And we had to purchase a new washing machine.

great service came out on a Sunday and got the job done quickly!

Called and came out the same day. Very professional and had the work done in two days. Would definitely use again.

Friendly, professional, and understood the problem and has a solution.

We are very happy with their service! Very professional and solved all of my problems!

Appreciate Bill and efforts to diagnose and fix the problem.

Acute contacted me immediately. I was able to schedule within 2 days based on my availability. He arrived on time and diagnosed the problem. I liked that he explained our repair options from the least to the most expensive.

Appreciated the efficient, professional service.

Very patient. Great customer service.

Every element of this service was great. 1. They texted instead of calling. Several other pros called first, and I find phone calls to be disruptive most of the time. 2. They set expectations right away. 3. They were super communicative via text and also via phone when needed. 4. They complied with my request that they wear a mask when inside the house. 5. They fixed our dryer quickly and efficiently! 6. Technician was courteous and professional. Overall, a top-notch service experience. Thank you, Acute Appliance Repair!

He was very professional and efficient. He works after hours which is nice so I didn’t have to take off work. He diagnosed the problem, order the parts, and repaired my dryer within a week. I was very pleased with his work.

Our Appliance Technician, Bill, was amazing. Knowledgeable, efficient & friendly. We highly recommend Acute Appliance.

Everything was done as requested. Satisfied

After 6 months of usage, our clothes washer needed to be releveled to eliminate banging in the spin cycle. Bill arrived within 2 hours of my posting my request on Angi and took less than a half hour to totally fix my problem. On his way out the door, I casually asked him about an electrical issue I was having with my stove hood and he quickly identified the issue there also and, with my app, ordered a bulb receptacle and scheduled to return next week to repair my second and different kind of problem. I found Bill to be very personable, knowledgeable, and effectice, and who showed up and started solving my problems.

just fine ..... 1/2 an hour fixed and done . He was happy to work late evening appointment to help me . I will keep him on file for future needs thanks

Excellent response to query. Excellent knowledge and workmanship. Highly recommend.

Great work and professional service Problem resolved. I highly recommend this business.

Need a new one

Very well. Mr. Edwards found the problem and gave me an estimate for the repair. He was patient and explained the situation to me.

Bill is a consummate pro. The work was done fast, the quote was spot on and I my dryer was repaired faster than I expected. I'm using Acute Appliance Repair whenever I need fast, reliable and well-priced work done at my house.

Bill was very accommodating. He was able to fit our service in when he was in the area. Knowledgeable and efficient. Thank you for the great, super-fast service.

checked all the refrigirator , no leak found. no repair done. I would have given 5 stars but appointment was missed for the first time but he did make it up on sunday.

The service provided by William was top notch as he was able to diagnose and fix the issue pretty quickly. I appreciate the prompt response and would definitely recommend his company Acute Appliance.

Unfortunately the Dryer could not be repaired. But he did the work to identify the cause. Well done!

Everything was done properly and promptly. Very polite and thorough.