Approved (Corporate)
Adirondack Basement Systems, Inc.
Concrete Foundation Repair, Foundation Drainage Installation and Replacement, Foundation, Basement or Crawlspace Waterproofing / Encapsulation,
About us
Since 1998, Adirondack Basement Systems has helped homeowners keep their basements dry, foundations stable, and crawl spaces healthy. Serving the Capital Region, North Country, and now Pittsfield, MA, we understand local soil, water, and climate challenges—and how to fix them the right way. We specialize in basement waterproofing, sump pump installation, foundation repair (cracks, bowing walls, settlement), crawl space encapsulation, and moisture control. Homeowners choose us for our honest inspections, skilled crews, clean installations, and long-term solutions—not quick fixes. We’re proud to be recognized as one of the top foundation dealers in our nationwide network. Schedule your free inspection today and protect your home for the long term.
Business highlights
28 years of experience
Services we offer
Full Waterproofing Systems, Partial Basement Finishing, Perimeter Drainage Systems, Sump Pumps, Humidity & Mold Control, Egress Compliant Windows, Replacement Windows, Foundation Repair, Foundation Support, Crawl Space Insulation, Crawl Space Waterproofing
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.780 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 10% | ||
| 6% | ||
| 1% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 80 reviews
Scott C.
Aug 2026
Basement Drainage Channels Installation
What a great team I had. First Jim on electrical was terrific two new outlets each on their own circuit installed, very neat and professionally done. Next came the installation crew of Tim and Dan, these two are machines. They got right to work trenching the perimeter and then installing the drainage channel. Start to finish job completed in roughly six hours. Job site was left cleaner than I expected when dealing with concrete dust. Won’t know how it all works until water table rises but very impressed with the quality of the work and the people doing it. Thanks to all of you again.
Amy P.
Aug 2026
Concrete Foundation Raise
⭐⭐⭐⭐⭐
We had Adirondack Basement Systems come to our home to lift our foundation, and we could not have been happier with the experience. Mikey, the foreman, and Justin, the installer, were absolutely fabulous from start to finish.
Both were professional, friendly, knowledgeable, and incredibly efficient. They took the time to make sure the job was done right, kept us informed throughout the process, and made what could have been a stressful home repair feel completely manageable.
It is so refreshing to have a crew come into your home who clearly takes pride in their work and also genuinely cares about the customer experience. Mikey and Justin represented Adirondack Basement Systems exceptionally well.
We would absolutely recommend both of them, as well as Adirondack Basement Systems, to anyone needing foundation or basement work. Five stars all around. Thank you, Mikey and Justin, for such a positive experience!
Kim B.
May 2026
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Tim, Ty and Dan were amazing! The team was prompt and communicated well and did a great job!
Bruce R.
Mar 2026
Concrete Foundation Repair
Foreman Tim and crew members Dan and Ty did an excellent job installing a complex series of supports for our basement walls. While they worked hard each day, they were still most accommodating of our needs as homeowners. They moved their equipment several times so that we could be on time for personal commitments, they worked quietly and efficiently (except for the sounds of their equipment, we would hardly have known they were here), and when they were finished, they carefully cleaned our basement before their departure.
We enjoyed our experience with Tim, Dan, and Ty, and we’re well pleased with the work they did.
Ben C.
Jan 2025
Google Review
Jon Roz was prompt and provided amazing insights into the issues and what our options were for our basement. Had a great experience!
Response from Adirondack Basement Systems, Inc.
"Hi Ben! Thanks for the 5-star review! We look forward to helping you solve your basement issues!"
Robert D.
Sep 2018
It was a complex project. They were very careful with their procedures and raised sunken concrete sections next to the house and around a pool to allow for drainage. They filled the major cracks. They were courteous and on-time over several days. After many years the water in the basement problem has been resolved.
Richard M.
Jul 2018
100% professional right from the first contact! System designerworked (literally) for hours, photographing and measuring the work area then gave a clear & detailed presentation of the project. Austin Putnam's work crew arrived on day scheduled and on time (after calling to say they were on the way), worked diligently but not quietly (jackhammers DO make noise!), explained what they were doing and returned two days later to test the system. Cleaned the work area better than they received it and even put a small amount of cement in the entryway when there was a significant depression . "It was a trip hazard", he observed. It was a pleasure having them around and would definitely recommend them. I deliberately waited to submit this review until I had experienced a significant rain event, and everything was fine. Even heard a soft noise...the sump pump quietly doing its job.
Teresa H.
Jun 2018
I had a bid to remove my basement concrete, remove 4" of dirt and re-pour a high psi concrete floor. We were also getting a sump pump, perimeter drainage, and an egress window. The job was going to take 2 weeks and cost just over $40k. It's been almost 1.5 months since the job began and my basement is a pit of mud. Adirondack Basement Systems has a major issue with management and they have been terrible to work with. The two guys that have done most of the concrete work have been very nice and courteous and are doing the best they can. Management on the other-hand have been ridiculous. I am really hoping that ABS finishes this job soon, but I'm not sure that is going to happen. Currently, besides the pit of mud in my basement, I have a 4' x 4' hole cut into my back patio, a sump hose lying in my front lawn, and no way to access my breaker box which is in the basement (yes, I have a breaker that popped and no way to turn it back on). Besides all of this, I also had sewage backing up into my basement. This was eventually fixed by a plumber, but was certainly disgusting. Adirondack Basement Systems has made no attempts to get this job finished. They say they'll call with a plan, and then I hear nothing but crickets. I would either avoid this company altogether, or have a completion clause written into the contract.
Cheryl E.
May 2017
From initial meeting with sales representative through installation, staff was knowledgeable, professional and performed good work. The products were thoroughly explained to us and why it could alleviate the dampness and odor in our basement. So far (four months in), it appears to be working. We were told the time the installers would be here; on the day of install they encountered an issue with their truck which delayed their arrival. The team leader called us immediately and advised us of the issue then called an hour later to tell us they were on their way. They were respectful of our home and kept the mess to a minimum (there will be dust from the jackhammering!). They explained everything they were going to do as they went along (my husband asked). The work was completed in 2 1/2 days.
Genoveffa V.
Feb 2017
The initial representative spent a great deal of time with me reviews all options and helped me create a timeline for repairs based on urgency. The worker was very professional and clean. I'm extremely impressed with this company and will always call them for my basement issues.
Patrice R.
Jan 2017
Perfect! Austin C. and his team worked hard all day and finished the entire project. I am very pleased with the work and am glad that I have a safe exit from the basement.
Dominick B.
Dec 2016
Work done on time as promised. High quality.
Dave R.
Jul 2016
unknown
Daniel S.
Jun 2016
Although we had quite a long wait because he was on vacation, we were very impressed with the engineer who came to our home to determine what needed to be done and put together our quote. Unfortunately, that was the last good impression we had and the last time we saw an actual employee of Adirondack Basement. <br> <br>Keeping in mind that this job didn't involve installing a brand new egress window, but rather replacing an existing one and simply deepening the outside window well, we were a bit shocked at the pricing. Given that we were paying a "Cadillac" price we were surprised to receive "Chevy" level service from a subcontractor rather than an Adirondack Basement employee. We were particularly disappointed that neither the engineer nor any other Adirondack Basement employee visited the site during or after the installation to confirm that it was done according to the engineer's specs. In fact, the subcontractor made a change to the specs to save time (and presumably money for himself) and the engineer never knew or approved that change. <br> <br>While we understood that Adirondack Basement would not "finish" the window trim etc and we were comfortable doing that ourselves, we were again disappointed that the subcontractor left the window well completely uninsulated and essentially open to the elements. Only after we pressed him, did he grudgingly add a can of spray insulation. <br> <br>We expressed our disappointment to Adirondack Basement and were given a modest price concession but we feel that the price we paid still far exceeded the quality of the services provided.
Dean B.
Jan 2016
<p>We've lived in this (55 year old) house for the past 12 years, and we've always had to deal with a periodic water problem in the basement. and wet weather exacerbates the problem. A few months ago things became much worse when our poured cement foundation developed three leaks, allowing water to flow freely into the basement. I called in four or five contractors to recommend a solution, and I was most impressed by Adirondack's analysis, which actually called for less work than most of the others (and of course, less money). The other contractors all insisted that a floortile system be installed to direct water into a new sump system, but Adirondack felt that our existing French drain would serve that purpose. They installed their "Super Sump" system, piped outdoors into a bubble pot. Repairing the wall cracks wasn't possible due to the deteriorated condition of the cement, so they recommended BrightWall panels, which served two purposes: they cover the ugly walls (and brighten the basement) and force any leaking water directly below into the French drain. I've deliberately waited until now (six weeks later) to write this review because I wanted to get an idea of how their system would work. I'm happy to say that the system has worked beautifully.</p> <p>I'm very happy with Adirondack. They were very professional to deal with, their estimator was experienced and didn't try to sell me the moon, and their work crew and job site supervisor were great. </p> <br />
Response from Adirondack Basement Systems, Inc.
"Thank you for your review and for nominating us for the Page of Happiness! Please don't hesitate to call us for any questions or service needs you may have!"
Barbara P.
Jan 2016
unknown
Response from Adirondack Basement Systems, Inc.
"[Member Name Removed], I apologize if there was any damage to your property or the clean up was not properly done. I was surprised to see your review as we were never made aware of any issues after your installation back in August. I am forwarding this on to our Production Manager and will have him give you a call first thing in the morning to find out exactly what happened and see what we can do to rectify these issues. Please don't ever hesitate to contact us if you have any issues or concerns. If there is ever a mistake made by any of our employees, we take it very seriously and do whatever we can to rectify the situation. I apologize for any inconvenience and we will do our best to make this right."
Stephen W.
Jan 2016
unknown
Daniel P.
Dec 2015
unknown
Mark F.
Nov 2015
unknown
Response from Adirondack Basement Systems, Inc.
"Thank you for taking the time to write this review- we appreciate customers sharing their experiences with other potential customers. Please don't hesitate to call us with any questions or service needs!"
Karen B.
Oct 2015
unknown
Barbara P.
Sep 2015
unknown
Response from Adirondack Basement Systems, Inc.
"[Member Name Removed], I apologize as we didn't see this review on Angie's List until now. After speaking to an Angie's List rep yesterday, we discovered we had several accounts on Angie's List that customers had created separate from our main account- they have combined all of these for us and I am seeing this for the first time. I apologize for the inconvenience and I wish you had called to let us know of these problems. We are not perfect, and occasionally we find a mistake was made but work very hard to rectify any problems that may arise. I will have our Production Manager give you a call first thing tomorrow morning to see if there is anything we can do at this time to make this better. Please don't hesitate to call our office with any concerns!"
Margaret W.
Sep 2015
unknown
Response from Adirondack Basement Systems, Inc.
"Thank you for taking the time to write a review on the work you had done. Please don't hesitate to call us if you have any questions or need anything. Thank you"
Mark C.
Jul 2015
unknown
James B.
Jul 2015
unknown
Valerie O.
Jun 2015
unknown
Licensing
State Contractor License Requirements
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FAQ
Adirondack Basement Systems, Inc. is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 2:00 PM
Sunday: Closed
Adirondack Basement Systems, Inc. accepts the following forms of payment: CreditCard
Yes, Adirondack Basement Systems, Inc. offers free project estimates.
No, Adirondack Basement Systems, Inc. does not offer eco-friendly accreditations.
No, Adirondack Basement Systems, Inc. does not offer emergency services.
Yes, Adirondack Basement Systems, Inc. offers warranties.