ADT

The cameras are out of this world... truly! Have never seen any thing so clear and defined from a mobile standpoint. Our kids can use the online access to check on things when we are gone. Super helpful to have our family all on the same page. If you come on our property you will be seen and we will be alerted immediately by the notifications.

Disappointed with ADT ? Beware of Promises Made During Installation The security system itself works fine, and I have no complaints about its performance. However, my experience with ADT's customer service and billing has been very disappointing. I was promised two months of free service when the system was installed. Instead, I was charged for both of those months. I've tried repeatedly to resolve the issue through communications with both ADT and the installer, but I've gotten nowhere. At this point, I'm left questioning the company's integrity and whether customers can trust the promises made during the sales and installation process. My advice to anyone considering ADT: The system may work well, but beware of any promises made during installation. Get everything in writing and make sure the promised discounts or free service are actually reflected in your bill.

Great customer service. prompt. explained everything.

I appreciate people who go above and beyond. These days, you do not always see that when you are a paying customer. Could not have been happier with our representative from ADT named Adam G. out of the Midwest Corporate Office who gave a five star experience. He is a whiz with all of the ins and outs to an adt alarm system and we certainly needed his expertise when getting comfortable with arming our home at night and when we go on vacation.

Man it was like pulling teeth trying to get quotes and information from most alarm companies ? but not ADT!! Extremely thankful they made it easy. Not the cheapest alarm company but we think it?s the best alarm company. Reputation, customer service, and the tech tell the whole story!! A+ ADT thank you!!

Communication could have been better as they did not know what they were there to do with the disconnect. The representative they sent out was very nice to work with.

I was satisfied with tech Colby with his expertise and answers to my questions. I would gladly recommend him for plumbing work with no hesitation

I requested help with my fire alarms. Sales person told me they could take a look and repair and then they sent over a contract for a 5 year $1k+ subscription that had nothing to do with what I wanted. Then I tried calling to cancel and was placed on hold multiple times for 30+ minutes and kept getting handed off to the next manager. Do not recommend.

Fine service and installation.

They are coming next week

They did a very good job, he was very patient I was pleased with the work.

n/a

poor customer service and poor problem resolution

He did a wonderful job!

They were prompt, and professional.

Coming out tomorrow for service

ADT completed the job to my satisfaction.

did a great job

ADT wasn?t the experience I hoped for. The system itself works most of the time, but the overall service felt inconsistent. Installation took longer than expected, and I had to make multiple calls to get basic questions answered. The monthly cost also feels high for what you actually get, especially when some features don?t work as smoothly as advertised. I wouldn?t say it?s terrible, but it definitely didn?t live up to the reputation or the price tag.

5 STAR REVIEW FOR ADT SALES REPRESENTATIVE FRANK G. PROFESSIONAL, COURTEOUS, AND EXTREMELY KNOWLEDGEABLE ABOUT THE SECURITY INDUSTRY.

I got signed up with adt recently to get professional monitoring for my home. I don’t think I will ever need to use it but I want to be prepared for a variety of possible emergencies. The following pieces of high tech equipment came with my package – two control panels, one siren box, six door sensors, four motion detectors, one smoke detector, one doorbell camera for the front, and one exterior camera for the backyard. Got a lot for a reasonable price. I suggest going with ADT because of all that they offer and their history.

Purchased a new home this fall and one of the builder features that came with it was a Google Nest doorbell camera. Once we started looking at the paperwork further, we found out that Google products can now be paired with Adt Security Service. Called the phone number provided and got our doorbell camera integrated into an entire Adt home solution. Was a really easy way to get things setup for our new home.

Spent lots of time making phone calls to all of the major security providers in the USA. Made the incorrect assumption that adt would be the most expensive. To our delight they had lots of flexible options and promotions to fit our budget. Really glad we took the time to look into it further.

My company has an offsite warehouse way out in the country about 15 miles from our main office. We wanted to add surveillance at the warehouse so we don’t have to go out there to check on things as often. We purchased an adt camera package and it has really helped cut down on our travel time. Simple but effective way to add surveillance to our storage warehouse.

Early Christmas gift from our kids was a home security package. Something we have needed for a long time. They have ADT at their house and have been telling us for years that we needed a system too. What a wonderful surprise. We control most of the features right on the app on our iphones.