Advance Maid Cleaning Services

It went well the first few times; however, I had difficulty communicating that I wanted regular cleaning service every two to three weeks. Not sure where the breakdown in communication occurred. I find I have to call to remind them that I am looking for service; i am a fairly new client, so that may be why we aren't yet on the same wavelength, but the cleaning services provided by this company were excellent. They are by far the best cleaning service company or individuals that I've had in the past 10 years! I believe once I make it clear that I want regular service, and they get into a pattern of coming as scheduled, I will be an even more satisfied customer.

It went very well. Nellie came to inspect my house and quoted a price, and I scheduled the first session. There were three of them, and they were very thorough. I was extremely pleased. I had them come two more times. I have a dog who sheds constantly, and when they leave there's not a bit of dog hair on anything. They even washed the windows on the inside of the house, something most cleaners overlooked. I referred them to a friend of mine, and she said they also did an excellent job for her. I do wish they could speak English a little better. Communicating can be difficult, but we get by. The results are so worth it. They work constantly while they're in my house and just get the job done! First cleaning cost a bit more, but now that they come regularly, there is a small price reduction. I highly recommend Advance Cleaning Service. You won't be disappointed.

We have been using them for many years. I have used them every other month for the last 3 or 4 years. They are great, affordable and reliable. The workers are very nice.

Massey delivered as they promised.

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Overall the price was great (we bought a 4 hr deal), and the service was fine. The problem was with scheduling - it was very hard to get them on the phone and when we did, they were unable to schedule the appt at that time.  So, they lost points on professionalism and for being a bit of a hassle to deal with (and isnt the point of using a service provider to reduce the amt of hassle in our lives?).  However, I might consider using again if I was trying to schedule several weeks in advance. <br />

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We have used this company for over 6 months now, and every time they are scheduled to arrive, they are consistently late (anywhere from 20min - 1.5 hrs). No notice is given to us that they will be late. No apologies are given when they are late. Often, we receive calls from the company 1-2 days in advance of the cleaning, mis-representing the day they are scheduled to arrive (e.g. scheduled for monday, but company will say they are coming on tuesday). since the caller's english is poor, it takes several tries to correct them on the schedule. <br /> Additionally, the company's point of contact does not answer the phone immediately. You have to call, leave a message and hope they call back. Often, they don't call back for days.  <br /> While the cleaning job is overall decent, you have to be diligent in watching the cleaners to ensure they clean properly and well. They have often used our cleaning supplies without asking us. Additionally, they often rotate their cleaning persons, even though we were told that it would be the exact same people coming each time.  <br /> Our main issues with this service is that they are consistently late with no notice and that they routinely complicate the scheduling. We would NOT recommend them to anyone else and do not plan on using their services going forward. It is hard for us to balance our work schedules with them constantly changing their schedules. <br />

I've used this company before and the ladies always do a really wonderful job on the house, but it always takes several attempts at contacting the company to actually schedule the service. <br />

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Everything went fine.

Top-notch cleaning. The team was nice, professional, and on time, The house was sparkling and beautiful by the time they were done. Since purchasing the Angie's list coupon, we have had them back to clean, and were again, very satisfied with the price and level of service. <br />

They performed a straight forward housecleaning. They cleaning was ok, but I wasn't 100% satisfied with how it was done. During the cleaning they broke a piece of china, which was upsetting. <br /> <br /> I have been looking for a long term cleaning service for awhile now and they have called me a few times. The caller ID shows up as a person's name not as the business and unfortunatley their English isn't great so the messages can be hard to understand. Every time I call them, nobody answers so I have to leave a message and then they end up leaving me message. This is a small, mom-and-pop kind of business that isn't run very professionally.

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Very thorough.  Advance Maid sent 3 people and they did a nice job. I am now using them regularly. <br />

Very fast. Man I had to move out the way, it was so fast. It was fine just looks a bit rushed. <br />

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