Air Duct Care

Great! Quick and professional.

They came on time. Did a good job and reasonable price.

Great job ensuring vents were sealed. Very happy with service.

Everything completed in a timely and professional manner.

They were easy to get in touch with, answered all my questions and set up an appointment within a week. Their arrival was spot on time and when they were finished everything was neat and tidy and back the way it should be. I noticed a huge difference in my allergy symptoms after the vents were cleaned.

He would not even explan the evalation he made and would not let me go under house so he could show what he put on sheet. was in hurry

it went great. The team was on Time and worked quickly while not compromising for quality. All of the vents were cleaned and they were done in about 2.5 hours. Will use them again.

One of the most important things, they were on time and professional. The cleaning itself didn't seem to be anything too special. I give the B's on some of the marks because I save an A rating for something I think is better and different than other companies.

Great service

Great service performed. Arrived on time and was very polite. Awesome service for the price.

GOOD XXXXXX

Very well prompt and very clean

Two men arrived on time and another man (engineer) came in to inspect our ductwork in the attic, stating we had a "spider" system as opposed to a trunk line but didn't say what that meant for the cleaning. They did not describe how they would be cleaning the ductwork but I didn't ask either. I was quoted a price of $279 for 14 vents. When the crew arrived, he reviewed the pricing and told me it was another $39 EACH for our 3 returns. He also offered to put an antimicrobial treatment in the system. When I hesitated, he cut the price in half for the treatment. The removed all the registers and cleaned them out front. One of them was still dirty when it was put back. They cleaned the ductwork with some sort of device that blew air into the ductwork from each register and used a regular appearing vacuum hooked into their van to suck up what fell out. When I had ductwork cleaned in another house, each vent was sealed and the whole system was put under pressure. That house had a trunk system so maybe this was the only way they could clean our spider system? I think the ducts are better but it's hard to say.

Superbly. The guys were on time, thorough, and left the laundry room cleaner than it was when they arrived. Top notch outfit.

The crew did an excellent job

They were right on time and did a very good job.

I called this company to have my dryer vent cleaned. A tech came out, used a vacuum system that was attached to his van. He cleaned the vent from the opening outside my home. It took about 15 minutes; he pronounced the work done. A few days later I was in the garage and noticed that the dryer was VERY hot. Upon checking the vent I found that the airflow out was almost none existent. I called and the same tech came out a second time. This time he disconnected the duct from the back of the dryer. He did some cleaning again with the vacuum system. He then reconnected the duct, had me run the dryer as he did additional cleaning from the outside. He told me to continue to run the dryer as he once more worked from the outside. The dryer ran very hot once again. More lint was removed, so I have to think that the job was not done adequately the first time. Then, the dryer stopped. This didn’t faze the tech at all. He’s packing up as if nothing unusual had occurred. “You just broke my dryer!” I had him call the office. After a short call I was told that they weren’t responsible. He then couldn’t pack up fast enough. I then called the office. I asked to speak to the manager/owner. I was told, “You can speak to me!” I’m quite sure I was speaking to the owner. I told him I wanted to tell him what had just happened at my home. And he said … ( are you ready for this???) “YOU COLLEGE PEOPLE ARE ALL ALIKE; YOU THINK YOU KNOW EVERYTHING!!! YOU CAN’T TELL ME ANYTHING ABOUT TECH” and hung up. From my experience here I’d say I might actually know as much about dryer vent cleaning as his staff. I’m almost 70 years old; I’ve seen at lot. But this takes customer service to a brand new LOW. Bottom line… My appliance repairman, who has been fixing all my appliances, came out and said it would cost more to repair the dryer than it was worth. So, I bought a new dryer. And… had to replace the entire ductwork.

Excellent service. Very punctual and completely professional. Advised that there is no mold problem in my attic. Also advised that the UV air purifier system recommended by my normal HVAC service provider is a total waste. Noted the absence of a return line on my HVAC (a problem noted by a previous inspector). I asked him to write up an estimate for installing the return. I will probably have him do the work.

Knew what they were doing and professional job

Excellent work! They were prompt, very courteous, explained all costs and procedures up front and provided great service. Would definitely recommend them and use them again.

The workers arrived on time and began quickly. They then told me it did not require any leveling because it was already level, but I shared with them what was shared with my wife and I, a 2% grade away from the center with a laser level. They said it was very dry so none of that was done, they were not aware of what I was describing, though my wife and I knew what we were told and that is what we paid for, though it was the less expensive option. The workers seemed baffled. They did say they secured some vents that were disconnected and on the ground. They were only there for a half day on Friday, left at around 2PM (5 hours, not two days so I wasted a vacation day the next day set aside to have the crawlspace open for them the next day). I followed up after they left and saw some disconnected AC ducts that were indeed on the ground and I secured them myself. The plastic they did put down was done well.

Would hire again. Employees inspected attic/AC unit and duct work. It was determined that the problem we were having was not due to clogged up duct work, but that the actual AC unit was not working and needed a part replaced! Instead of taking the opportunity to try and get a free pay check they were honest and informed us what they thought the actual problem was. We will definitely be hiring again in the future if we need work done.

I did not get what I paid for. What a waste of money. From an unemployed senior citizen.

air ducts cleaned - good job. crawl space - didn't get a very specific report and don't know if there was a thorough inspection (it was done rather quickly). attic - same as crawl space.

Very Happy and relieved!!