Aire Serv of Cave Creek

reliable, professional

It worked out really well. I think they did a great job. On the plus side, I thought that the gentleman that came out to do the work was pretty thorough. He went through and explained all of his findings and what the implications might be for necessary repairs later down the road. The price was good. I thought the price was more than fair for what he did and he didn't try to up-sell us anything.

Cost me $275 for 2 pounds of Freon which I think is a little much. I wish I would have been able to SHOP AROUND and find a cheaper price. Lesson learned. I will use your coupons and compare them to other service providers

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It went fine. He was friendly. I didn't get to see what he did on the roof.

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on time/work done OK. <br />

All went well, suggested what could use replacing, mentioned what had been replaced previously. <br />

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I had my old A/C unit replaced last year and it never work right like the old A/C did, when the old A/C unit was working. After checking out the new unit the repairman had to get into the upstairs craw space and found the A/C was wired wrong. He wired it up correctly and now I'm enjoying my new A/C. Good Job. <br />

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It is nice to use Angies list to help keep in contact with the provider. They took care of it in a timely manner. <br />

The technician did a very thorough job, compared to another contractor that we had called previously for the same problem. He diagnosed a leak in the A/C unit and took the time to to find where the leak exactly was.  He then discussed options for fixing it. At my request, he refilled the unit with freon. Afterwards, he took measurements to check if the machine was performing correctly.  I especially appreciate that he showed me pictures to document the job he had done, including the meter indicating the amount of freon he put in. He applied a slight discount on the cost of the freon itself. He recommended purchasing a new A/C unit (ours is very old), but only in passing and in a very low pressure way. There was no sales pitch at all, and I appreciated that.  The only negative that I could found is punctuality: he arrive more than one hour late, and I had to call to check on him. <br />

The person was very professional who came out to check the A/C systems. He answered all my questions and explained our options on what to do with the system in the future. <br />

The technician completed my a/c tune up, explained what he found, explained what needed to be fix and gave me a quote on what needed to be fixed. He was able to come the next day to make the repair. We were very satisfied for the service, the polite technician, and the reasonable price of the repair.

I had them out for a tune-up and they tried to tell me that I need some other work done, including a part. I did not have them do any work because I wanted a second opinion. I did ask how much the part was and the representative said it would be $200.00 and I informed him that I had a warranty and he said that was good but I still had to pay for labor which would be $100.00 because he had to drive to the a/c place to retrieve the part to replace it which I felt a little uneasy about.

I am very happy with the service. <br /> Tech fixed insulation on door that was falling into fan motor.  He removed debris.  I'm sure all of the other tune-up items were completed, but these were the ones of note that could I feel could have been a big issue. <br /> He brought down one of the capacitors that was on the fritz and showed me the tests were just outside of the 6% tolerance.  He gave me a quote for the replacement.  However, I have a home warranty that will replace the items when it finally fails, so I choose not to replace it at the time (maybe next year if I make it through this summer). <br /> I did not feel any pressure or sales pitch.  I feel that this is a reliable company that I would be comfortable using. <br />

Everything went ok.  A little expensive initially (included trip charge) but they fixed the problem.  I might use them again in the future if I had the need

It is becoming more difficult each year to find service for our evap coolers which we run from spring into June and then again from September thru early November.  The company we have been using has progressively become more expensive and less competent so my husband found B Kool on the Internet and hoped for the best. They have been out to restart our units this fall and then winterize both just now.  <br /> Originally our appointment was on the 6th and the service man got held up on another job and so called to keep us informed.  We rescheduled for today.  Brian serviced my daughter's unit without needing someone at the house and then drove half an hour away to work on ours.  He explained what needed watching on each unit and we both made notes to check and perhaps replace a water valve on one and a belt on the other this coming spring. <br />  Excellent job and very modestly priced.  We will be calling them again. <br />

I found them for my parents. They came right out and looked at the unit, hoping to be able to just replace a part or two. He did try to jump-start it and get it to work, but it would not start up so we ended up replacing the unit. From the inspection, to replacing the pump, to replacing the unit was 3 days. They were fast, did great work and were very professional.

Since it is the middle of May it is nearing 100 degrees. I was concerned about my elderly Mom being without air conditioning while they did the tear down and install. They started early enough that the house was being cooled before Noon. I spoke with the 2 installers (Brian and Brian) and they addressed all of my needs and concerns. Since my Mom is over 90 she does not like change! I asked if they could reinstall the older thermostat that she was used to. They swapped out the new thermostat controler for the old one, without complaint or incident......just understanding. Mom is happy. <br /> I am also satisfied with the annual servicing of all of our HVAC units. BKool has always been prompt, thorough and always professional and fair. What more can you ask for? <br />