Aire Serv of Southern Maine

Total Ripoff! My boiler stopped working the other day and my usual company was unable to come out due to being short-staffed that day. I resorted to google and unfortunately came across Aire Serv. Their technician (who was very nice) came out to assess the situation and determined it was caused by a damaged pilot assembly. After calling around for replacement parts, I was told that the parts were out of stock until later in the week. Despite this, I was still charged $234 for the trip fee and diagnostic fee. I was then quoted $1112 for the repairs to be done once the parts were in. I shared this quote with my normal company and they were appalled! Thankfully they fixed the issue for less than half the price Aire Serv was going to charge me! PLEASE do not use this money-grubbing company, and instead use a local independent company if you need heating work done!

Great. They had to order the part but came back and installed it a couple of days later.

Tech was very friendly and told us exactly what he did and gave recommendations.

They were very responsive and helpful they technician showed up on a timely manner and resolved the problem quickly! I look forward to working with them again in the future!

Amazing! Extremely nice and professional. Came at 5am on a Sunday and was our hero that day!

took 20 minutes and was charged $270!! Wow good thing I didn't need parts" Seriously the biggest ripoff out there

Very well. We were pleased with scheduling and the set up by the worker that did the installation.

Great! They were very responsive, polite and on time!

EXCELLENT / LAST PERSON DIDI IT IN40 MINUTES /AIRE TOOK2HOURS BUT DID IT BETTER

super we'll - top class prof.

Went well , I would hire this company again. Professional, courteous and informative.

ok. pricing flaky and high

These guys are the best! They taught me so much about my home HVAC system, both the pros and cons. They take so much pride in the results they provide it is almost as if they were the ones that installed the system in the first place even though they weren't although i wish they had because we definitely would not be having the issues we are having had these guys been in charge during the installation.

Great! All fixed.

They figured it out, fixed it promptly and charged a fair price. Harvey, Kim and Corey are all excellent!

Their price seems to be the going rate. I like the guy. He is good. They are pretty good.

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A perfect experience completed in three days with no mess.

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Harvey was really a great guy to work with.  He gave me a ton of options (many cheaper than what we eventually went with) and represented each option honestly and fairly (without  pushing the most expensive option).  He knows his stuff, delivered on time and on budget and clean.  Super outcome. <br />

Came in did the job and everything went well <br />

quick check resolved the problem <br />

We had been experiencing a loss of hot water.  I noticed that often the ignitor would spark but the burner would not light.  I have used MultiSpec Inc. / Aire Serv of Southern Maine in the past to troubleshoot and replace a faulty gas valve in the same water heater so they were my first call in this most recent problem. <br /> I placed a total of three separate service calls on this issue.  The first was about 10 months ago and the service technician could not duplicate the problem.  The second call was a couple months ago and the service technician was able to duplicate the problem and cleaned components on the ignitor but unfortunately this did not correct the problem even though the technician was not able to duplicate the problem after the cleaning.  I placed the third and final call recently and the service technician was able to determine the cause of the burner not lighting was due to the lack of water pressure at the hot water heater and recommended that I increase the cut in and cut out at the well pump.  This completely corrected the problem with the hot water heater and I've had no further problems with it. <br /> The bills for the three separate service calls added up to approximately $1050.00.  I had concerns about this amount as I felt that the water pressure as the cause should have been determined without having to place three calls, being billed for each call.  The owner of the company, Harvey Multer, called me after I raised my concerns and we had a very pleasant talk about the billing.  Harvey listened to my concerns and politely explained the reasons for the billing amounts and in the end, suggested a billing reduction that was very fair.  Harvey was very polite and professional with the billing issue and all technicians that have worked on my hot water heater have been professional and courteous.  <br /> I consider the service and billing issues completely resolved and I will be calling MultiSpec Inc. / Aire Serv of Southern Maine for any future hot water unit installs or servicing. <br /> <br />