AJ Wells Roofing and Construction

F-----g AWESOME!!!

AJ Wells Roofing and Construction is the kind of company everyone would like to find. Their workmanship, attention to detail, and customer service are excellent. Arthur, Eric, David, and all of their company have been professional, helpful, knowledgeable, and “on our side “ at every step of the roofing process. We can not recommend them highly enough! TEN STARS!!

Unnecessarily frustrating. The quote was written incorrectly and needed to be re-written. I was told that the work could be started in 7-10 business days and would take about 2 days to complete. It took 3 months for them to start and 6 days to complete. The 6 days didn't include the day and a half that it took their punch out guy to correct the work. The office workers could never answer my questions about the schedule, pricing, completion, etc. without talking to Arthur first (owner). Waiting for them to see Arthur and then eventually get back to me was very frustrating. One worker worked barefoot and the other left cigarette butts in my yard. I referred them to my neighbor across the street after getting my quote when I still thought that Wells was a good company. My neighbor called to get a quote and could never get a callback. The only thing that they did quickly was ask for their money. They were supposed to paint the siding but they couldn't tell me when so I canceled that part of the contract and will find another contractor to complete the work.

Absolutely great company to do business with!!! I needed to have my roof replaced due to hurricane Irma. I just knew this was going to be a stressful and painful process trying to find a contractor to do the work and not feel like I was being taken advantage of. I was so wrong!! A.J. Wells Roofing Company made the process so easy. Everyone from the ladies in the office, to the guy that delivered the dumpster, the men who delivered the materials and the men who completed the job, did a great job! I’m so happy with my new roof! A.J. and Guss explained everything to me from start to finish. Guss explained thoroughly the material they would use. They cleaned up very well afterwards! Never found one nail in my driveway! Trustworthy and honest and they truly care about their customers! Highly recommend!!

A.J. Wells' people and their subcontractors are consummate professionals. Not only did they put in a superb roof but they rectified any issues that came up during the process of installing our roof. For example, the work crew damaged a spigot and fixed it the same day. They somehow damaged the lock on the fence gate and fixed that. They also affected a screw at the bottom of the gate that helped balance the way the gate closed and fixed that too. Debris from the roof knocked out the air conditioner. For three days. we were without the air conditioner until our warranty company could send someone to fix it. A.J. Wells has reimbursed us for the cost of fixing the air conditioner when we presented them with a receipt. There is a screen for our second-floor bathroom that was cut and they will replace that soon. Things happen that are not foreseen. It is good when you have a company that will correct those things. AJ Wells subcontractors were also excellent. They refinished our stucco and painted. The Gutters were replaced as well. AJ Wells does superior work.

It went well. They cleaned up after the job. There is a small area of rotten wood they missed and they assured me they are going to get it fixed. I'm sure they will, but Irma is keeping everyone busy now.

Excellent. A J Wells Roofing is very professional and they did an awesome job. Mr. Wells is also a general contractor so he can do extensive repairs, which was necessary on our roof. Toney Poole was our salesman and our constant contact through the entire process and he did a great job. I would highly recommend them.

I was pleased with communication, promptness, and professionalism.

Job went very well. After some weather delays, roof was done in one day. During the job some wood rot was found. That was completely removed and replaced along with new hardy board siding.

AJ wells roofing is AMAZING! They worked with us and our insurance company. The workers were nice, and worked super quickly. One of the days our roof was being worked on, it started to rain and the men had the entire roof covered and protected with tarp in less than 4 or 5 mins. The photographer that comes with the crew was very informative and friendly. She made us feel like we didnt have strangers working on our home! She and the workers worked hard to ensure other things didnt get damaged in the process of the roof being ripped off and replaced. But ANYTHING that had scratches on it is being replaced, we didnt even notice our railing had been scratched a bit and they notified us they would have someone out to fix it right away. As well as our minorly damaged gutters. The workers replaced our ENTIRE(103 sheets of plywood) roof.... ALL sheets of plywood in TWO days... these people are AMAZING! We got a number of different quotes with other companies, but we are so happy we picked them. We couldn't be happier with the results!

Great. One hiccup the carpenter cut all the lines to Comcast but I was able to get it fixed by Comcast in 1 day.

Requested quote and Gus responded same day to set up appointment. Arrived on time to estimate cost. Completed estimate while on site, explained all options, what was covered, left list of referrals. We signed contract but were undecided between two different roof tiles so Gus brought actual tiles over to our house and put up on roof so we could see both side by side. Crew arrived exactly on time, protected all shrubs and grass, Roof was completed in one day and area completely cleaned. Small crew returned next morning to recheck clean up. Wind mitigation report was provided at no additonal cost. Have had no issues with roof since installation. Highly recommend this company.

I would unequivocally recommend A.J. Wells Roofing and Construction as a first choice for any homeowner in the Jacksonville area looking to re-roof!

Great job. They spent a lot of time after making sure there were no nails left on my lawn.

Fine, but estimate was somewhat high.

AJ Wells was fantastic from start to finish. Everything went very smoothly and my roof looks great. They were always responsive when I would call or text. I'd highly recommend them!

I called three roofing companies to assess damage and provide a repair estimate for a roof. Only AJ Wells kept the appointment, the other two never showed up or called to cancel. Chris Of AJ Wells spent three hours inspecting the roof and providing a detailed explanation of the work needed. The insurance company initially denied the the claim saying that the cost to repair was below the deductible. I called Chris he told me not to worry. After he submitted his detailed and fully documented estimate the insurance company reversed their decision and agreed to pay for a new roof. AJ Wells did a great job presenting the claim to the insurance company and installing the roof. If you are looking for professionals these are your guys. In additional they did not require a deposit but waited for the insurance settlement. Kudos to the gang at AJ Wells. I highly recommend this company. Bill Schiels

They did an excellent job. They were punctual and the job was completed expeditiously without interruptions or errors.

Did not perform what they advertized? The man did not go on our roof.. he just stood by his truck and said we only do new roofs.

Guss from AJ WELLS performed a quality roof inspection. Can't beat Angies List special of $25 for roof inspection. Identified two issues with missing shingles and exposed nail (suspected cause of interior ceiling leak). Appt conducted within two days of payment.

The workers arrived by 7:30 a.m. and completed the roof replacement in one day as promised. The work was professionally done from start to finish. They did a great job with clean up and used a magnet to find nails around the perimeter of the house. I love the color the sales representative recommended. The communication with the office was awesome as they were courteous and responded professionally to my many questions. Mr. Wells introduced himself and ensure the work was completed as expected. I would totally recommend this company as I am one pleased customer. We plan to use them for our second home as well.

AJ Wells extended the warranty to cover this work done 6 years after the original roof replacement

Even though his roofing crews were very busy with storm damage in JAX recently, AJ responded to our plea for help and sent a repairman promptly to do a good job repairing our roof. AJ Wells is truly concerned about helping his customers and operates his business very professionally.

They did an excellent job, very quality work and were very thorough...not stopping until all water damage was found. They replaced entire walls, built a new chimney, window, flashing, and gutters..all with a pristine painting condition. You will not find a contractor that takes more pride in his work than Arthur. Very dependable and deligent in completing a high quality job. We can't thank them enough!

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