Al Hopkins Plumbing

very well done professionally and effectively

He is an independent.

Our 11 year old Crafort White water heater suddenly leaked water and stoped working last night. So did some research and turned down the gas, removed water. But in the morning water leaked again. I really need someone to come check and most likely replace it with a new one. So I called a big company (not to mention its name) early morning just after 8 am and was told to wait for their calls. Waited patiently untill 11:30am still no one called me. So I called them again and asked about what time will the technician call me. The girl can't even give me a time range just told me he is working with other clients. I told them at that time that I'll try other company then. So I emailed Al Hopkins. He called me back in just a few minutes. We discussed the problems of my water heater and he immediately diagnosed it was the tank leak and need to be replaced. He asked me to take a picture and send to him. Wasted no time and came in just 2 and half hours and replaced a new one. Very impressive! Very happy that we have hot water to shower tonight. Btw, he also replaced the broken plastic tray with an aluminum tray! By the way, I also told him that our fireplace can't light up for more than a year. He immediately checked and just some magic touch, it worked. No charge for this! Very good person and knowledgeable. I would definitely use him again.

He immediately knew what the problem was, and fixed it right away.  He installed a new toilet also, and he completed it within two days.  Although I had just got a new toilet he told me it was the wrong size. In order to resolve the problem I needed a larger toilet due to the flapper ball. When I initially called I explained the problem and that I already had three companies come out. I needed a estimate of t he cost before any work was done.  He provided that for me, and I allowd him to do the work. The person that installed the toilet was very patient, knowledgeable, professional, and personable and I will definitely use them again.

I was in a panic as it was right before Christmas and I had no water.  I left Al a message and he responded within 10 minutes.  We set an appointment and Al was prompt, courteous, and very reasonably priced, particularly compared to some of the larger companies.  He did an excellent job and I would highly recommend him to anyone needing a plumber.  I will definitely use him in the future. <br />

He called me back in less than 5 minutes about midnight on a Sunday morning. He made it out quickly and instructed us what to do. We needed to have the septic emptied. He came back after the septic emptied at no charge to make sure everything was operational again

Al was very timely in responding to my initial phone call, he arrived in a timely basis on both appointments, and was clean and professional.  He worked quickly and accurately. <br />

The job was done promptly and for a good cost. I was quite pleased with his service up until he did not clean up after the job was finished. I had to spend considerable time cleaning up after him. <br />

Overpaid for the service rendered by about $50.00.  Of course I didn't know this was the case until after the fact but in the future I will not use this company again and I question utilizing the services of Angies List in the future. <br />

ush repa <br />

I have been using Al Hopkins for over 4 years. He is always punctual, professional, and very fair in his pricing. His quality is excellent and he even lets my toddler twin boys ask him a million questions while he's working. I would highly recommend him to anyone who is in need of a great plumber! <br />

They were called on a Sunday and were immediately out to fix my clogged sewer line Monday. They were very knowledgeable and knew how to fix my problem straight away. I had a lot of roots in my line under the road off my curb and after having 2 plumbers out prior, these guys were willing to tackle the challenge. They were cheaper than others and very prompt I would use them again and recommend them.

options

Great! He is a good guy...story above :)

The 8 year old water heater had been tripping it's breaker randomly for over a year but during this most recent cold spell, it was needing to be reset multiple times per day. Eventually pushing the reset button on this electric water heater failed to restore service. Fearing we would be looking at the possibility of a new water heater I began my research for who might perform this install and which brand water heater we might consider. The current water heater, a Bradford-White model was of unknown quality. One such online search led me to the Bradford White web site where I then found a list of approved techs in my area. With this information I thought if there were actually Bradford-White specialist they may be able to repair, rather then replace my water heater and do so at a substantial cost savings. I started by 1st calling Al Hopkins Plumbing since they were geographically located close to my residence (of course I 1st checked Angie's List but there were no reports on file). After speaking with them they indicated they could do a Rebuild of the water heater for about $270 which would include 2 new heating elements and 2 new thermostats... This sounded like a much better alternative to the typically $800-$900 price for a new unit. Al Hopkins arrived within 30 minutes and after receiving some history of the unit from me, began the process of the rebuild (which also involved draining the tank). He discovered a fair amount of deposits in the unit but was far from being the worst he had seen. Al offered to answer any and all plumbing questions for me while he worked on the unit and I certainly made use of that offer. He showed me the large amount of deposits that existed in our tank (he days normal for Indiana, unless you have a water softener) and told us how we might address/remove this in the future if we wanted to invest the time. I appreciated his tips and advice. The job was finished in a timely and professional manner and the site was cleaned up to our satisfaction. I hope to never need his services again but I would not hesitate to recommend him or call him if needed. Thank you for your excellent work and knowledge.