I purchased the deal at the end of March and called All Around on May 11 to schedule. I left a message for Steve late in the day and did not receive a call back from him until May 15. I told him what I wanted done and we scheduled an appointment for June 11 at 9AM. This seemed a bit far off but was what he said he had available. I called him on June 7 to discuss the scope of work, because I could not remember if I had mentioned all of the tasks I wanted handled, and I wanted to be sure that he was prepared with the proper equipment. June 11, 9AM...no Steve. I called him at 10AM to see what was going on and I was told that Jordan should have been there already to start the power washing. I received a call from Jordan a few minutes later and was told that he'd be at my home between 1 and 1:30PM. When I asked what happened to my 9AM appointment, Jordan's reply was that he "didn't know nuthin' about that". I responded that I was not happy at being stuck at home for the rest of the day and was met with silence. I called Steve back and was told that Jordan had the power washer on his truck and that he (Steve) would track Jordan down, get the power washer and come over. Not ideal, but a solution. Jordan and his assistant (?) arrived just after 11AM and I showed him into the backyard to begin work. Jordan did not look happy. I asked him to be especially careful, as I had just had the backyard landscaped the week before. ( I had told that landscaper that I was going to have the house pressure washed and asked him if he thought I should have the washing done before landscaping, but he assured me this was the proper order, as the washer would be able to access more of the exterior without the plantings I was having removed.) I told him that the paver patio was to be washed also. Washing began and after half an hour I was told that there would be a break in the action while a ladder was brought over so that the second floor of the house could be washed also. (Remember, I had specifically called Steve the week before as a reminder, so that all equipment would be brought.) <br /> Steve and Ed arrived a half hour later while Jordan, et al hung out by their truck. Many apologies were made and we went inside to take care of the tasks to be done there. I assumed that Jordan would be working on the power washing during that time, but I was wrong. The shelves were hung in the living room and the mantel shelf was rehung over the fireplace. I was not hugely happy about the mantel, as there was a hole in the wall I wanted fixed (where a large nail had been used to hang the shelf - it had come out of the wall and I wanted it patched). The mantel was hung about an inch higher than I wanted, so it covered the hole in the wall and the wall was never patched. Since there was so much time to spare, I asked to have a large, ornate antique mirror hung over the couch. Measurements were made, calculations were done and the mirror was up...about 4 inches higher than I wanted it, but I didn't want additional holes in the wall, so I decided to live with it. (While in preparation to hang the mirror, a miscalculation in math was made, resulting in an extra hole being drilled, which, to his credit, Steve immediately patched and offered to repaint. I have extra paint but was unwilling to search for it, just wanting to get this mess over with as quickly as possible. 25 inches divided by 2 is indeed not 13 1/2. ) Steve reminded me that his main business was painting and I muttered something about calling him later to get an estimate. I will not be calling. Steve told me that the pressure washing would completed that afternoon, as well as changing the light bulb and cleaning the window. <br /> Jordan came back at 4PM to wash the upper level and the front of the house. He was going to set up the ladder in the back and I asked if the same ladder was going to be used inside. He said yes and I actually had to suggest that he use it inside first so that it wouldn't be wet when he brought it in. The ladder was extended to full length and set up on the stairway and the assistant was sent up to remove the globe from the light fixture. Jordan had forgotten to take the bulb upstairs with him and was about to leave the ladder unattended to come back down for the bulb. I quickly stopped him and handed the bulb up. (I realized after they left that if this had been someone who cared about the job he was doing, I might have been asked for a paper towel so that the globe might have been dusted. Hours later, when I turned on the light I noticed not only was the globe full of grimy fingerprints, but that there were fingerprints on the wall as well...2 stories up.) Next came cleaning the second story window in the atrium. The ladder was hoisted ,the assistant went up and Jordan had to explain to him that Windex should be sprayed on the window itself, not on the paper towel. (I had left the room because I couldn't stand the level of incompetence. I should have stayed...the window was dirtier than before it had been cleaned...and no thought was given to cleaning the outside of the window.) <br /> The second floor of the back of the house was cleaned, as well as the patio. Despite my earlier admonitions, as well as a reminder, my barbecue was placed in the newly landscaped area of the garden, leaving ruts in the soil and mulch. I later noticed that my siding had not only dents but small puncture marks from where the ladder had been resting against the side of the house. This was noticeable in both areas where the ladder came to rest. This means there is now access for water to permeate through the siding. The front of the house was then cleaned. (Not til the next day did I notice streaks on the siding out front. It is my belief that too much bleach was added to the cleaning solution, resulting in an uneven result.) Neither the front door nor the concrete porch slab had been cleaned, even though the siding around them had been. The workers were standing on the porch but seemed not to notice the huge amounts of streaked yellow pollen left behind. They were done at 6PM. <br /> All in all, not a pleasant experience. My impression is that when Steve offers these $99 specials he becomes overwhelmed with the response and is unable to handle it. While it is a good way bring in new business and promote his painting business, it ultimately becomes more of a turn off than a positive experience for the consumer. <br /> I have also learned a valuable lesson...trust Angie's List, but don't take at face value that because someone is on the List, it's all positive. Had I read all of All Around's reviews, I might have noticed that the negative reviews tie in with the time frame of the special offers and I might have thought twice about hiring Steve and his company. Ultimately, I decided not to approach Steve with the problems caused by his workers, as I feared the solution might be more distressing than the problems themselves.