All Clear Plumbing & Drain

My name is Paulette Robinson on Monday August 16 I reached out to a plumber from this company via Angis list (Micheal) he and another gentleman both entered my home and commenced to open up the ceiling in my dinningroom to service a leak that was coming from my upstairs bathroom. Micheal advised me that the leak was coming the shower faucet and stated that it needed caulking. After caulking he advised me not to use the faucet for 24 hours and billed me over $200.00 for his service. Now I have a caulked faucet, a hole in my dinningroom ceiling and a persistent leak. I have left numerous messages via telephone, text and now email but to no avail. I am asking for him to return my money or fix my leak. I would appreciate a call from this company as to when he will be able to complete the work. Thank you

Very well. They had a snake that was long enough, they came extremely quickly, and they took care of the situation.

Excellent. Prompt and professional and couldn't have asked for a faster, better experience than what was provided.

Great.

Fire.

Wilson the plumber did an excellent job.

Great.

A lower level toilet and shower flooded because of a backup in the pipe on November 28th .  All Clear "fixed" the problem and gave us a 3 MONTH GUARANTEE.  The tenant on the lower level informed the landlord (around Dec 10th) that the toilet was still heavily bubbling when another floor in the house would run water.  The toilet water would bubble out of the toilet onto the floor or whatever was in the way.  Since the landlords were on vacation for 2 weeks, and then the Christmas holidays around the corner, <br /> it was decided to wait until the holidays were over to call All Clear back about the GUARANTEE.  They were called the morning of Monday, December 29th. Since the landlords do not live on premise, All Clear was informed to call the landlords when they arrived, so they can supervise the work to be done. Steven, from All Clear, arrived around 8:30pm.  Another tenant let him in, since he was the only one at the residence.  Steven told the tenant, who has no ties to this apartment, that this work was not under GUARANTEE.  Stated that the House Sewer was clogged and going down slow. Steven stated that the toilet needed to be removed and the pipe snaked and would cost another $400!  Also said that if this new work is not done soon, the flooding of the toilet and shower would happen again. The tenant had to leave for work and was late because of the plumber.  So, the plumber left a receipt stating his "new" findings.   The landlord called All Clear after finding out that All Clear already came and inspected the problem without their presence.  All Clear told the landlord that the "new work is not under guarantee"  and gave them a new estimate and price for the future work to be completed.  All Clear questioned and criticized the landlord why it took so long (1 month) to call back about the bathroom issue.  All Clear interrogated the landlord why they didn't call after a week or two, IMPLYING THAT IF THE LANDLORD CALLED EARLIER, THEN ALL CLEAR WOULD HAVE BELIEVED THEIR STORY.  Let me reiterate, that the landlords were not available due to a vacation and it was not deemed an emergency by the tenant.  All Clear clearly did not want to take responsibility for their prior work and THEIR GUARANTEE IS A SCAM!! There is still a problem with the water flow on the lower level toilet. I warn anyone interested in working with ALL CLEAR, to please save your money and call another reputable plumber that actually understands the mechanics and layout of  plumbing. <br /> <br />

He was professional and prompt in his service. I received several estimates. He was the most knowledgeable and his price was reasonable.

Responded quickly and showed up on time.  The drain line is VERY long, in fact his power snake could not reach the end even though it was 150ft.  But he did snake as far as he could go and reported that he encountered significant blockage, probably roots.  Since then we have had no backup - but we have also not experienced the sort of heavy rain that caused backups in the past - so we still do not know the extent to which the problem was solved.  I think the price was a bit high given the amount of time that was spent, but if the problem is solved then it was probably worth it.  I would use again if I had similar problems.

Successfully completed and water now drains properly <br />

He recommended getting a new toilet because it is always clogging because my house is getting old. I have called them 3 times between January and February. They are good and the prices are reasonable. It was affordable. They come right away when I call and they were on time. I will absolutely use them again. I will have them put a new toilet in my half bath.

The emergency occurred on Labor Day. I called this company from the yellow pages because they said they worked on all holidays and they came promptly and replaced the pump which had a warrantry of 12 months. The pump lasted 13 months and had to again be replaced, this time by my regular plumber.

They snaked out the line for me; it went well.

very punctual and courteous. Would use them again.

He came out here fast. He ripped up the drywall. The pipe was running through the joist, and it burst because of a rusted nail. All he did was cut the two ends and add a little joinery; he charged me $1000 for it. He did a good job no doubt, but he overcharged me a little too much. I had no choice but to pay that much because the leak was getting worse. I would not use him in the future.

They do all our plumbing and they are great. They have been coming to us over the years. The price is high but the quality of work is good so I don?t mind paying a little more, I get what I pay for. They have a three-month warranty that they give me on their work. I call them and they are here in very good time. I think they are very good. I would definitely use them again in the future.

We called 5 different plumbers and All Clear was the first to respond to our call. They said they'd be at our house in an hour. Two hours later, someone showed up and gave us an estimate of $175. (In the meanwhile, someone else called us back with a lower estimate). But, we figured All Clear was at our house, so we might as well have them do the work and not have to wait any longer. They fixed the problem...but then two hours later, we realized the pipe was leaking. Since they guarantee their work, we called them right back and a couple of hours later they came back and fixed it quickly.

He was very quick and professional. Explained the process thoroughly as he went about his work. I would definitely recommend this person to family and friends if they have plumbing issues.

They came out right away. It was a big job and they came twice, but they didn't charge us the second time. It was good, the fellow knew what he was doing and fixed it right away. He was very professional and knew exactly what was wrong. He had to get a part and said he would be back in an hour and he was. He fixed it and we were very thankful we didn't have to move out of the house for the weekend.

It was a Sunday and I know the owner of the company so I was able to call him at home. He sent someone out and they had it done within a couple of hours.

I called on Labor Day early in the A.M. The plumber appeared that same morning and completed the job by early in the afternoon, including having to leave to get the part. The next day there was a leak around the pump. We called and he came to fix it within an hour.

I like that they are open 24 hours so they are always available to answer your call.

They sent a mechanic who tried to snake out the drain. He went to the sewer clean out, but found he needed a bigger snake. The price would go up $50 for the bigger snake. I agreed and when he brought in the bigger snake it was broken, so he said he had a bigger smake and that would cost even more. I had little confidence in the mechanic, because all he did was complain the entire time at my house. I told him to leave and I contacted someone else.

They had to come out three times to figure out what the problem was, initially we thought it was the sink. Once they figured out what the problem was, it was resolved.