Allegiant Garage Door

David Carpenter came and suggested that we get a new unit because our unit was from 2004 and it was 15 years old. David Carpenter ask for $200.00 deposit for a new unit. I was stupid and gave him a check for $200.00 and he immediately went to my bank and cashed the check. He was supposed to come back and repair the unit on July 3rd. After numerous calls and messages from 3 different phone numbers, we have heard nothing. Now the mailbox is full and we have no way to make contact and feel like he stole the money from us. We are so disappointed in this company. -Marcy, Spring Texas

I was referred Allegiant through Angie's List. I called them after receiving two other quotes from other companies that could not guarantee a visit that day.Some even told me to take pictures and send them in? My chain popped that morning and I needed a same day fix. I spoke with Shannon and he told me he could get there that night. I decide that since my opener had been there since the house was built (13+ years ago) I asked him if he could install one if I bought it myself. He said he could but the price would be approximately the same so I decide to purchase one through them and had them install it. Shannon asked a few questions and explained the options and I decided to get the one with the WI Fi so that it could be opened and closed with my phone also. Once he arrived it only took him @45 minutes and it was done. I also upgraded from a chain drive to a belt driven one and it so quiet. He explained the operations to me and we did a few test and he left and took the old one with him. I programmed the new opener to my car and also setup the MyQ for the wireless operation. I was back in business in less than 12 hours! I highly recommend them as they can come out anytime with a 24 hour day!

He did all work required, and then checked old opener. It was determined old opener had failed and he gave me a good price on new opener plus gave me a military discount.

David and Tammy we're wonderful to deal, Great company, very professional from start to finish. Putting our new doors and openers in. Shortly after we had our doors put in due to our negligence of placing something to close to the sensor and making our door off kilter. they were expedient in coming to us and repairing the door and correcting the sensor. Customer service is top notch. Would deffinitely use them again.

Super! All good. Good communication. Thorough and efficient work. Nice person.

Awesome service

Excellent, prompt service. Will use again.

They did a great job and they were quick. The door needed an adjustment a few weeks later and they came by the day we called and made the adjustment. The door and opener have been working great!

Good job and great value. Our garage door operates quite smoothly now. We bought the bargain tuneup.

Professional , honest , did great job

On time and efficient. Added support bar to prevent sagging.

Service was great. Recommendation made to replace rollers. No pressure to make the purchase, but once they pointed out the door would function as it wss desihned to it was an easy decision to make. Exemplary service. Will use them again.

Great! Nice guy and good job.....................

Went well.

Work was quick and efficient. The serviceman was very polite and knew what he was doing.

very well... talk about the condition of the door and spring conditions.

The technician fixed the garage door and it opens and closes from the outside as well as from the inside of the garate.

Tech shows up on time is polite, however I didn't like that he ask to use my restroom as soon as he arrived. He promptly took care of the doors, replaced the rollers on one side.

it went well

Fine Needed to replace wheels on pulley. After tune up the opener is quiet a bit lower in the noise category.

Arrived earlier than planned but they called first so that was good. Made several recommendations and adjustments to help our garage door and opener last longer.

All my requested issues were resolved, plus an issue that had plagued me for years that I didn't even ask about. I had previously purchased the garage door safety eyes, intending to fix myself after we flooded; however, in the interim, the garage door wheels starting having issues which caused damage to the trolley assembly. The technician came in and offered two or three options (with pros and cons) for the wheels separating from the panel. He even described how I could do it myself. I ended up having him fix this along with the broken trolley assembly. Due to the option I requested, this required him to go get some parts and return two days later. He offered to go ahead and install the safety eyes I purchased myself after the door was having problems opening and shutting. There was no additional charge. He noticed the plate on my push-button opener in my garage was cracked. (It had been this way since I installed it, required you push on it just right with the palm of your hand, and had been bugging me for over five years.) He offered to sell me one for $10 and then, after going to his truck, found a used one and offered it to me for free. I installed it while he was finishing up the rest of the fixes. I can now use the button naturally for the first time in years. My light ended up just being burned out. I replaced the bulb myself. He was perfectly fine to do everything for me or coach me through the process or let me do it myself. All-in-all, the overall experience took less than an hour of my time, resolved ALL my issues (explicitly and implicitly stated), and only cost $100. Brilliant!

Great. Showed me where the wear and tear was on my door, how to get it to last and keep working till a new one is in order. A true check up with future recommendations.

Excellent - no issues.

Allegiant had a small problem meeting the promised window. However, once they arrived the workman was excellent - the job was done well for a fair price.