All Pro Appliance & TV Repair

"We all glad that we carry lots of parts on our vans and that your machine was in great shape. It was nice doing business with you."

"I enjoyed working on your Samsung dryer and am glad you will keep us in mind for your future needs."

"Thank you for your complements. We enjoyed servicing your needs."

"We try our best to live up to our motto, "Old Fashion Service at Affordable pricing" and if we can do anything else for you please let us know."

"First, the only truth in her comment is she had a BIG block of ice, the rest of it is fiction. We showed up at the scheduled time Wednesday, June 19, 9:00 am and her appointment was 8:00 am to 10:00 am. After examining a putrid smelly mess we explained to her that the thermostat was bad and it would be $180.00 to replace but for the block of ice was so large we explained that it could damage the unit as well as take several hours to manually defrost which would cost 2 to 3 hours extra. She agreed to the replacement of thermostat and would manually defrost and ask since she had to clean out the rotten food if she could use a blow dryer to speed it up and the answer was no for it could melt the plastic lining, we do it with low steam. On Thursday, June 20 we called three times before noon and left voice messages to see if it had defrosted and we got no response. There were only 4 screws taken out and all we had to do is make sure the ice was totally gone and put the 4 screws back, we wanted to do the final inspection. I figured she wanted to blow dry to make it go faster and clean out the rotten food she might have put the screws in herself being she saw us take them out and be done. At four o’clock I received a call from her cursing me up and down that she hired a house sitter for the day and he didn’t answer her phone, also revealing she was a lawyer and a very busy one. By 5 o’clock one hour after her call we were in front of an empty fridge, with the house sitter, and still looking at a block of ice (very little thaw). We called her at work and explained and she did not want to pay extra and wanted 24 more hours to thaw. We made an appointment for Friday, June 21 from 4-6 pm and at 4:50 pm we were there, no one home. We left our card to call us and called from 5:00 pm to 7:30 pm and left 3 voice massages with no response, remember it’s to put four screws back in and a final inspection to close this job, we really wanted someone there. Now on Monday 24, morning @ 8:10 am she called and explained how she lost food and days off work and when I gave her an open schedule for today Monday 6/24/13, from 8-10, 10-12, 12-2, 2-4, 4-6, her choice, she just wanted to argue and then reminded me she was a lawyer and her office heard us say we would be their Friday @ 6:30pm and that she and her daughter was home till 7:30pm Friday evening and they left a note on the door they were going out for the evening. I explained that if she had answered her phone we had a tech standing by but after 7:30pm Friday and 3 voice mails we would wait for her call. According to Sprint we have on record 10 calls and she has 3 and one is @ 10:00 am today after she had dismissed us this morning @ 8:30 am. We hit redial because she hung up on us. We now have 3 more voice messages left for her because we wanted to make sure that we would not be accused of not returning her call. Now I have a Sprint record that we called and we kept our appointment times and the fridge is repaired. If this customer stops payment we will charge her for theft of service. I have never had to do this to a customer but there is a first time for everything. If there is a question, I will take responsibility but in this case this customer belittled, tried to intimidate and flat mistreated this company and then jumped on a band wagon with another Angie’s customer trying to get something for nothing. Now I must respond the other customer that did receive something for nothing because we were trying to take the high road. For Angie’s customers if you are looking for a company with old fashion service at affordable pricing then we are your company. But as these two bad eggs are trying to pull, something for nothing, then we are not. I’m sure for the customers that just want good old fashion affordable service you will read these and our other comments and agree, we are that company."

"Thank you for giving us the opportunity to service your needs."

"(deleted member name) we are sorry you either called or left your review on the wrong company. Our hours are Monday-Friday 8:00 am to 7:00 pm and Saturday 8:00 am to 3:00 pm. After reviewing our call log for Friday April 19, 2013 we found no 3 calls posting of the same number that day, we did not even find 2 from 6 am to 12;00 noon. Sorry for not having the opportunity of showing you we are a deserving company."

"Thank you for the kind words and it has been our pleasure working for you. Our goal is to not only too say but prove we have old fashion service with affordable pricing. Sometimes we can't always give the most desirable pricing because of part cost but we can always give the best service."

"We would like to thank you for the kind words. A good company has no problem calling the manufacture and keeping the customer in the loop. Our company fixes all appliances and all brands and if we get in a bind we have lots of company resources and am not afraid to use them. When it comes to the customer "old fashion service at affordable prices" is our motto which really means treat the customer like you want to be treated. Our company has total over 100 certifications for several brands, makes and models and we stay in school year after year and somtimes it still is not enough."

"With a transmission replacement that is not only costly but also heavy mechanical. We want everything to bond back to the new part and make sure you are happy with your decision to repair. And thank you for the cool dog show it was great. Eddie now knows what kind of dog he wants, yes one like yours…."

"Thank you for the kind words and believe me you did not ask too many questions. My techs and I love what we do and in your case felt like family. We mean it when we say "Old Fashion Service at Affordable Prices" and sometimes our pricing gets caught up in the parts as with yours. We were happy to put the service fee in the install and very happy you researched us reinstalling the anti-syphoning device so your new dishwasher will last a long time. My techs and I enjoy staying on top with all makes and models which means class after class but it's worth it in the end. Again thank you for the opportunity to service your needs."

"We first came out on June 18, 2012 and finished on July 9, 2012. A young tech with 22 certifications found the control board bad, would not run several cycles. He called me the owner because the board was on back order for at least 10 days and wanted to know if there was anywhere else we could get if faster. My reply was no because it was a factory back order and no one had it and we do not use generic parts especially one of this cost. If something goes wrong within 90 days I don’t want a hassle with a replacement nor does the customer. The part was replaced and all worked fine. Customer called back in and reported water now going back into dishwasher. Sent a teck that we no longer use because of personal issues that found customer has no anti syphon between garbage disposal and dishwasher. Raising the hose is the only thing we can do without putting in the device that is a federal regulation and will not pass home inspection without. We raised the hose at no cost and explained to homeowner how serious the device is. Got one more call and went myself and saw again that the anti-syphon device is still not installed. Will not install a pump that in my years of experience will not fix this sometimes back flow depending on how often you use your garbage disposal especially when you can put the dishwasher on drain and all water exits. Sorry Member you will not use our company again but as I have told you until you put an anti-syphon device on you garbage disposal to stop backflow to your dishwasher a new pump will not fix this issue and it working most of the time tells me that is your issue."

"Thank you for the opportunity to fix your appliance and your wonderful hospitality."

"Thank you for the kind words and your wife is just wonderful, kind and understanding. Sometimes Appliances have a defect like a recall and yours just happen to be one of those. Whirlpool had one on this model but yours fell through the cracks and was not upgraded. Now you are upgraded and should not have any more problems. I wished we could know and remember everyone but we work on all brands and models and that would roughly be millions of tech sheets. It was a pleasure working with customers such as your selves and thank you for your time and hospitality,"

"Member, it was nice meeting you and sorry the band aid for $ 69.00 did not work. Thank you for giving us the opportunity to install the spray motor and we are sure you will not have any more problems. We do not like band aids but in your case it would have been fine if your spray motor wasn’t going bad also. Being an LG warranty center helped us get the part faster and we are very happy you have a working dishwasher for Christmas. Again thank you and have a Merry Christmas."

"Thank you for your kind words. We are glad that your oven that was fixed on Feb. 5, 2012 is still working well on Dec. 8, 2012. Our Motto "Affordable Pricing with Old Fashion Service" is how we conduct business. We have a 90 day warrenty and we see we far exceeded that and hope is last forever. We count on being your company for other appliance needs."

"I want to thank the member for being honest enough to rate our company A’s for Pricing, Responsiveness, Punctuality, and Professionalism. Being Professional we would never call a customer a liar. Miscommunication is why it is so important to write down everything you want a technician to look at so you don’t have to depend on memory especially when you have multiple problems with multiple Items to be looked at as your dishwasher we fixed and the refrigerator we gave good advice for you to fix to save you money. I was shown burn marks on clothes and was shown gaping holes around the drum were felt had to be replaced. That is also why we make sure the customer runs the item, drier in this case to make sure it is fixed before we leave and she did and was happy as she had stated in her initial posting on the 19 with straight A’s. While her update posting from the 23 states there are new noises which could have been a recall which happens to the best of companies. We were willing to address within 24 hours of notification, even being the week of Thanksgiving we were still getting to her, but we will never know for we were not given the opportunity to address this with her, she cancealed our service date. “Old fashion service at affordable pricing” is our motto and we live up to it, as we have here."