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Pedram stands behind his work and honors his warranty. I hired Empire Drain to install an outdoor drain in front of my garage. After the installation, one side of the new drain pipe unexpectedly lowered, and the drain wasn't as efficient. I called Pedram and showed him a photo. He scheduled the repair for 2 days later. They dug up that end of the pipe an added gravel under it to ensure the correct download slope. I thought I'd need to wait a few weeks - put Pedram really wanted to fix it and acted fast. And I've had zero issues since then! The fix worked. If you want the job done right, hire Empire Drain. They have high standards and will make sure you are satisfied with the results.

We are so glad that we were refereed to Empire Drain Co by our regular plumber who was unavailable. Our sewer lined was backed up and required equipment and knowledge that Paul and Empire Drain was able to resolve. A new clean-out had to be installed in our line and then cleaned out almost 90 feet away. The camera system helped me see the results of the work they did. I definitely recommend Empire Drain Co.

Pedram came same day on Saturday. Cleared the stubborn drain and then decided to improve the piping under the sink for a nominal charge just for parts. Artistic job.

These guys did a great job and are so nice.

Had a great experience with this company. We messaged them, and they replied to us within 5 minutes. They delivered five star service, showed up exactly on time, took the time to explain everything. I highly recommend Empire Drain Co.

â â I am delighted to write a review for an outstanding plumber who recently helped me with a plumbing issue at my home. His name is Paul, and he is truly an exceptional professional. From the moment I â spoke with â Paulâ , he was polite, prompt, and professional. He listened carefully to my problem and provided me with clear and concise â suggestions on what I should do until he arrived. He arrived on time and was very respectful of my property, taking care to â remove his shoeâ s and clean up after himself. â Paulâ 's expertise in plumbing was evident as he quickly assessed the issue and provided a clear explanation of the problem and the best solution. He was very thorough in his work, ensuring that everything was done to the highest standard. He even went above and beyond by checking other areas of my plumbing system to ensure that everything was in good working order. â Paul's customer service was exceptional. He was friendly, approachable, and took the time to explain everything he was doing in a way that was easy to understand. Overall, I cannot recommend â Paulâ highly enough. He is a true professional and a credit to his trade. If you are in need of a plumber, look no further than â Paulâ . You won't be disappointed. Kacey A.

If you are looking for timely, professional, polite, knowledgeable, and affordable plumbers you have arrived at the right place. I have used Empire Drain Co's services two times. First time was for an emergency. My sink was backing up with water from the unit above mine. I called the company the in the morning and they had someone out to fix it the SAME DAY. The plumber was prompt, quick, and roto routed my drain with no trouble! The second time I called them was to install 2 toilets and 3 faucets. Their estimate was a lower than other competitors, and I appreciated how transparent they were about all the costs. The toilets I wanted to install were more complicated than the usual type, but Paul was so helpful and knowledgeable, taking extra care to confirm it would fit and being honest about what the process and possible challenges. The day of the install the plumbers were very professional, quick, and friendly (but not TOO friendly, just the right amount of friendly!) and they answered all my questions. There were some unexpected challenges, like worn out valves, really REALLY heavy toilets, and the complex install, but they never complained and solved each problem beautifully! The job ended up taking all day, but the price was very good for fantastic quality of service and now my bathrooms look amazing! They even removed the old toilets and even the cardboard boxes my new ones came in. I was so impressed and I am recommending Empire Drain Co to everyone!

Honest, trusting, caring plumbing company that truly cares about the quality of work. I would highly recommend to anyone who is in need of any plumbing issues.

Paul and the team did an awesome job helping to find and fix a major basement seepage issue. He brought both professional skills and personal determination -- the first day he showed up at our house at over 1,300 feet elevation it was literally snowing and hailing. He wasn't deterred at all and just kept going to get to the bottom of the real problem and had his team out quickly to dig a new 40 foot trench to get the water moving away from the house. Paul's professional and practical advice have put us in a good place for years to come. Since part of this repair was under a gravel drive where a heavy gas truck delivers fuel to our home, he also upgraded our PVC to the heavier professional grade without any additional charge. As a second major task, he brought the right tools and was the first to be able to clear a 12" culvert full of rocks and debris that runs under our driveway. What a difference. He was very responsive and provided service the week after we requested it. He was also reasonably priced compared to others.

Fast response

Same day service. Good price.

Great results wasnâ t disappointed would definitely recommend. Professionally done

Great service ! Very professional!

Efficient service and high quality of the work recommendations for future improvements.

Very prompt and efficient service. Good explanation of procedure and recommendations for future improvements.

I'm very happy with their service and promptness.