Always Helpful Movers & Storage

Great conversationalists, quick, safe, and careful!

Anthony, Albert and Njah Leslie were the team of movers assigned to us. They were prompt on arrival and presented friendly and positive attitudes. They took pride in their job and were very carful, many of the items were heavy, large and awkward to move. They worked efficiently as a team and finished the job in less time than expected. We were very pleased with this team of gentlemen and would most certainly request them again for any future moves.

I cannot praise these folks highly enough!! We chose them because they had very competitive pricing, but also because they promised to deliver our goods by far the quickest. We asked them to pack some large and fragile items, such as paintings and expensive furniture, and EVERYTHING arrived in the exact shape in which we left it!!! Unbelievable care was taken in both packing and unpacking. NOTHING was damaged or lost. They moved our stuff from Kansas to South Carolina on July 4th and 5th (a 15-hour drive), showed up as promised, and unpacked everything very quickly and carefully! AND - the final cost ended up being 14% less than their estimate in their contract!! I have never had that moving experience before. These people make me feel like moving again! Sorry, that was a dumb joke ;-) - Seriously, these people are the BEST!

Four guys did a great job maximizing the space in the truck....loading the truck properly to eliminate breakage....on time, hard workers, and actually finished early and our charges were reduced.

One of the worst moving experiences I've had in multiple ways. I was expecting good service from the previous reviews, but after researching the company after my move, it seems that my experience is more common than not. 1. Move was originally scheduled for 9 am. The movers called about 5 minutes before 9 am to inform be they would be an hour late. They did not show up until 10:30, a FULL HOUR AND HALF later. 2. I was told on the phone when I originally booked that there would be two movers that would come. The day of, three showed up, and I was expected to pay the price of three which I was not quoted. However, even with three men, it took almost three hours to move a one bedroom apartment from the second floor with a huge service elevator to the truck. Maybe if the employees weren't so busy talking among themselves it could have been quicker. 3. I called twice before the move to request wardrobe boxes (once three days before and once the day prior). The day, the movers did not show up with the boxes nor did they know they were supposed to have them. Thus, we proceeded to wait an hour for another man to show up with them, which further delayed the move. 4. The worst part of all was the inconsistency in quotes and the manner in which the information was presented. When I spoke with them about my move originally, I was quoted $1080 for a one bedroom move from Kansas City to St. Louis to another one bedroom. After moving all of my things into the truck, they showed me the contract that had something called a "travel fee", a $540 charge that I was never told of beforehand. The movers called the office for me where the owner rudely told me that they were "not moving me for free" and refused to acknowledge the blatant lie I was told. He estimated for me that the move would actually be around $1250-1300. While I was frustrated, that was still cheaper than a lot of other movers and my stuff was already in the truck. HOWEVER, once reaching St. Louis and moving my things in, the mover called the office again for the final quote and I was told $1570. Absolutely ridiculous. My mother and I spoke with the owner and a manager who addressed us in the most belittling and demeaning way possible, asking us we had the ability to read the contract we signed. At one point, an indirect attack at my mother's immigrant background and thus, her bilingual ability was blamed as the misinformation we were given. The company even refused to acknowledge the quote of $1250 to $1300 we were given a couple of hours prior. I have never been so frustrated with a moving company and management before. For an organization that celebrates its Christian background, I felt attacked. The management was hateful and disrespectful. I would never use them again nor recommend them to anyone.

Our 95 year old father decided to move back to Michigan from Kansas City. We went with Always Helpful Movers & Storage. They were very professional right from the beginning. Everyone was extremely helpful, friendly, and easy to work with. They were very prompt, arriving when they said they would. At the other end, everything delivered to our dad's new place without a problem. They were very helpful and respectful to my dad. I would recommend Always Helpful Movers to anyone. By the way, the cost of this move was very good too.

Our interstate move could not have been smoother with the professional and well-trained crew and hands-on owner of this company. Our things were handled with care and arrived undamaged, and each mover asked where items were to be placed when unloading. This is a great group of people who work together with cooperation and good humor--made the whole moving experience less painfuI. They deserve the highest recommendation.

Better than any movers we have ever used

They took excellent care of my things. They were sure to ask me where I wanted every box and piece of furniture, as opposed to just unloading the truck and being done with it. They connected my washer and dryer for me. (As a senior citizen, that was especially appreciated). They even cleaned an appliance that they found had accumulated mold while waiting to be moved. Who does that?? In summary, I cannot recommend this service highly enough. Anyone who hires them is in for a very pleasant experience (which says a lot when you are talking about moving!)

So... first the cons. The day of pickup they delayed until 9:00 at night when they were scheduled for 7:30... minor annoyance at most. Now... the good, which unlike some of the reviews for this company were truly a lot. First, they were helpful and very friendly on both ends. They were cordial and moved quickly. I appreciated how professional they workers were and how efficient they were. I don't own a lot and they move quickly through everything on both ends. The pick up was pretty standard, they were able to manuver through the bottleneck that was the entrance of my apartment complexe without issues, were in and out in less then a hour and I was quite happy. The broker (not Always Helpful) gave me a delivery date range of 10/6 to 10/17 and made some hug song and dance about making that a special exception for me... laughed and said they would deliver on the 6th (my move in day) and on the 6th they were here. What is better is that they dealt with the changes my new apartment complex put me through (moved from a first floor to a second floor appartment, new address, etc.) with a smile. Again, they were efficient and even dealt with tight corners and the flight of stairs quickly. They assisted me certain things that most movers wouldn't and ended up charging me nearly 250.00 LESS then I was quoted by the broker. In the future I am contacting this company directly if I have to move again and would recommend anyone else who needs a fast and friendly group of movers do the same. All in all excellent experience.

They showed up on time and had the furniture loaded and moved to the new house in a few hours. Unfortunately, they broke the mirror that connects to the dresser. They took full responsibility and said they would take it back to the warehouse and fix it, deliver it and install it. My wife called a couple weeks later and was told they couldn't find the mirror and think they accidentally trashed it. Again, they were very apologetic. You could tell John was genuinely upset and felt terrible. He offered to have us out that following Monday to look through their warehouse and find something similar. It was a mid-century modern mirror, so we didn't find anything in their warehouse that would match. We ended up finding one online and emailed John the direct link asking him to replace our mirror with the one we found. He did not hesitate and mailed a check immediately. We will definitely hire them again if we ever move. John was very professional on how he handled the entire situation. It was an accident and he took full responsibility and made it right. These are the types of companies that will get recommendations from me and returned business.

These guys did a great job. They arrived right on time and immediately set to work. They moved several large pieces of furniture between floors and between rooms. They even hauled away some items we were going to donate.

it went really well. there were some mechanical issues with the truck but they took time off my total time for those issues. the were really nice and professional. they even hooked my washing machine up for me in my new apartment. i will be moving out of state in the near future and would love it if the could move me again

They took pictures of the things in the storage unit so we would know if anything was missing or broken when it got to us. They persevered to move our things at 2 am, though they were delayed on a previous move that day. They stacked the items in a neat fashion in the new storage facility in a way we could get to them. They said they would beat the price of any other moving company we contacted, and they did! They were able to move the items without us having to come down to meet him in Oklahoma. The price included insurance, gas/mileage, truck fees, and labor. They encouraged my mother's friend by praying for him. They covered us with insurance for the items moved. They were very cordial in our conversations.

They came and packed our kitchen and then came back the next day and moved our entire household.

Always Helpful Movers were a literal "god send". They individually padded and plastic stretch wrapped each item, were careful to damage nothing from door to door, from packing to delivery and reassembly. The owner and other family members were personally involved with logistics and great communication on both ends. It was a joy and blessing to deal with guys who worked flawlessly as a team. We'd use them again in heart-beat, and we recommend them highly.

We moved from Kansas to Chile, South America. This was our 3rd international move. Always Helpful Movers was excellent to work with. John provided a great solution to our unique situation and went the extra mile for us. His employees were hard-working, courteous, and professional. Communication was excellent. His prices were very reasonable. We would recommend his services to our friends and family.

This is the second time I've used their services, and I plan to use them again for all my future moves. <br>Most recently, Always Helpful Movers made my cross-country moving experience an easy one.Their service began with friendly service over the phone to schedule my move. Then they arrived with a full team of movers to quickly, efficiently, and most important SAFELY move my belongings into their truck. Lastly, they arrived on time and took good care of my belongings as they moved them into my new home.  <br>I most appreciated their approach to interpersonal interaction because the owners and managers worked along side their moving employees to move my belongings. And they all did it was an extremely friendly and positive attitude.

.

Outstanding! Everyone at Always Helpful Movers were absolutely great to work with! They were always timely, always responsive, always careful, always polite, and always hard working! They were accurate, on time and damage free! They will be our first call when we plan our next move!

Having moved eight previous times, I have come to recognize quality movers, and this company is at the top of the list! Starting with the price, which was the best of the three quotes that I received, and continuing through the rest of the experience, everything was positive. Beginning with the owner and continuing with everyone that I worked with, everyone was positive, conscientious and responsive. The move of the furniture here in Atlanta required a lot of flexibility and John and his team delivered!! I would highly recommend Always Helpful Movers should you be looking for a reliable mover.

Very courteous and professional supervisor and workers.

I had a very small job and they were the most reasonable company that I contacted. They were on time, very helpful and my furniture arrived in perfect condition! The whole team was great! I would definitely recommend to family and friends!

John did a great job! This company Always Helpful Movers I would refer to my friends and family.

Move went smooth, on both ends. Storage went fine. Had a issue with a damaged item but they settled it through compensation at a later date to our satisfaction.