American Irrigation & Landscaping

It was great! I have no complains.

Fantastic work. We had a massive flooding issue. The backyard was sloped down from back fence line to back of house. There's close to a 4 foot difference in height at the back fence line to the back door. We got all the rain runoff from all three sides of our neighbors directly to our back door. Kingsley created a 3 level retaining wall and it hasn't flooded at all all year! He completely transformed our backyard from a war zone to a wonderful and relaxing yard. We can actually get grass to grow after the entire backyard and parts of the front yard had sod placed. We are low maintenance people and he gave us landscaping that was to our style, even though I'm sure he would loved to give us a much more intricate design. He listens to the client but provides good recommendations to step out of our initial plan. He extended our concrete patio, installed a front and back sprinkler system, fixed our old French drains and placed new ones, and removed two dead trees. I wish I could show photos! I would definitely hire Kingsley again. His team did fantastic work!

They came out the next day, got it all done, and very professional.

They did a great job. They cleaned up their mess. It was wonderful. They got it done faster than on what they said they would. They were the best.

Worst experience ever...dealing with owner (Kingsley Sutch) akin to dealing with a used car salesman! Get EVERYTHING in writing (pricing, work schedule, design, communication schedule). Don't be surprised if the owner ask for money throughout the job, says he has ordered supplies and did not, then acts immature when you ask when he will be installing the (not yet ordered) supplies because you have other work that needs to happen when he is finished. Also, watch the worker crews as design is not communicated to them from their owner, so you will often have to stop them from doing work that is outside of the agreed upon design. In the end we had to request he stop any work and we paid him for work completed. Lastly, I will not be at all shocked if the owner post a witty little reply to this (i.e. used car salsemanese) review but I could literally go on for pages about the issues we endured trying to work with this company....caveat emptor!!!!

I have a retaining wall along my driveway that is made of 6" landscape timbers.  The wall was about 20 years old and was decaying.  Heavy rains in June of 2010 washed out part of the wall and I had American Irrigation give me a bid to do the washed out part in July of 2010.  The owner, Kingsly Sutch, gave me a bid of $3,000.00 and he did some additional drain work for me around my patio and pool area.  The job was done in a timely manner and I did not have to pay him anything down.  I haven't had any problems with that section of the retaining wall.I July of 2011, I called Kingsly again and got an estimate to do the other part of the retaining wall (which was much longer) and a garden/planter area along side the opposite side of the drive.  The bid was $7,500.00 and, again, I wasn't required to put up a down payment.  When the job was finished, Kingsly was right there to collect and gave me a 3-year warranty. <br /> Earlier this year, I noticed a few of the landscape ties along the main part of the driveway were splitting and bowing up.  I called Kingsly around August 7, 2012, and explained the situation to him.  He said he would come by and check it out.  3 weeks later I had never heard from him, so I called again.  I got the answering machine and left a message on August 28, 2012, asking him to call me.  I didn't receive a call back from him and left another message on August 31, 2012.  Again, I received no reply.  <br /> I looked at his company on the Better Business Bureau's website and found that he has a D rating.  According to the BBB account, American Irrigation & Landscaping was using the logo of the BBB on its website without the consent of the BBB and has now stopped.  The business also has had 3 claims in the last year which were all resolved and all concerned warranty work. <br /> Overall, American Irrigation did a fairly good job, but I am very dissatisfied with the service after the sale, especially in view of the amount of money I spent.  My area has been in a drought for the past 2 years so we haven't had enough rain to test the integrity of the retaining wall.  But, due to Kingsly's poor performance on the follow up of my warranty, I have concerns that he won't show up if a larger problem occurs.

I called for an estimate, and Kingsley came out when he said he would. Gave an opinion of how to solve the problem and an estimate. He said he guaranteed his work and woud repair any issues we were not happy with. He performed the work earlier than we expected. The work was not done correctly the first time, but true to his word, his guys came out over the next two days and repaired the problem. I would use them again.