American Window And Siding Inc

It went great! Can’t say enough good things especially the honesty from the beginning with Scott. He clearly said that because of the pandemic some items might take longer and even though it did he kept us informed the entire time. The crews are very polite and respectful. Did a great job from the time they got here and cleaned up when they left. Would highly recommend and will be a repeat customer.

Issue with windows and communications. Eventually resolved.

I don't understand what is wrong with Don Dirkes. I have continually begged him to come and fix the James Hardie siding he installed. I even set up a claim with the BBB. He did show up after the BBB contacted him and then never followed through. The siding has some issues with gaps. I am now reporting him to the James Hardie Company. What a character. He doesn't care that the customer is right or wrong, he just blows up and starts yelling at them. Very difficult man to deal with. Thinks he's right all the time. Won't listen to reason. He should not be a sales rep either. He just berates other peoples work to the extent you hire him in self defense. His crew does NO better than anyone else, except for Larry the window man. He is awesome. It's worth putting up with Don just to get Larry to install your windows!

This was one of several companies I called for bids. It was the only one that followed up after I received quotes. the Price was in my budget range, Scott did initial measuring and his associate Andy came by a few days later to re-measure and insure everything was correct. The windows were scheduled for installation on July 6th about the time I was quoted for installation. The crew arrived on time and finished in about 5 hours. I was very well pleased about the work and cleanup. Andy took me around to all the windows to insure I was pleased with their work. I would recommend this company to my friends if I was asked.

We had 2 sliding windows and a sliding patio door replaced in our condo. They turned out great.

A few minor hiccups but overall went very well.

They were very good. I got a lot of prices, and they're the best price. There were three people that did the job. It took them about 6 hours to complete the job. They left the area spotless. We've gotten several different bids, they were the best bid, the most professional. I had an overall good feeling on how they did business.

The owner, Ronald Dirks, and the installer, Larry, were wonderful.  I called Donald late Saturday, and he came to our home in less than 24 hours, on a Sunday in the winter and was very professional.  His product is absolutely wonderful.  I was comfortable having Larry in our home and he did a good job.  When we replace our three doors we plan to use them again.  I would definitely recommend them.

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The work was real good, but the people that owned the company were not.  The workers did a good job.  I reported them to the better business bureau.  We had a room redone and they clouded us how much it would be and there were certain things like we are doing the job needed to be done which is fine, which added on to the fee, but there were other things that they added on that was never in the contrast and so I reported it to the better business bureau and the owner got all mad because he said we are the only person that ever did that.