Ameri Care Services Inc

These are extremely nice and responsive people. However, their mole removal service just doesn’t work. We have had 5 scheduled treatments. We are now told that we are beyond warranty after the last treatment on 8/16. We started the service back on 6/19. And now after a $625 charge, we still have moles. These folks may be very effective in other areas, but if you need mole removal, this company definitely doesn’t have the solution.

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At the beginning of August, a man knocked on my door and said he was here for an inspection. I told him that I had no idea who he was and that I was not aware of a scheduled inspection. He left and I called the company on the side of his truck. They explained that our termite follow up inspection was required and that it was that time to do so. The last owners of our house had hired them before we closed. I rescheduled the inspection for a couple of days later and the rep never showed up. I called the company back and said that the rep never showed up. <br /> They apologized and rescheduled for a Saturday since my husband left work early to be there for the missed appointment. Saturday came, and again, the rep never showed up. I called back a third time, this time I was frustrated. The operators have been very polite and apologetic but it's very scattered there. On August 15th, we had scheduled ANOTHER appointment with them stating this would be the last attempt. The rep was supposed to be here at 10am and I got a call from the rep saying he was on his way at 9:45am. No big deal. Right after that, an operator called me and told me that the rep was going to be an hour late. I reluctantly agreed to the new time and waited. At 10:05am, the rep showed up. I was really confused at this point. <br /> The rep came in and took photos of every room in the house. In my opinion, I did NOT see an "inspection" take place. He literally walked around with a digital camera and took photos of all of our rooms. It was strange. When he was leaving, he asked if we had a pest control issue since we're near the woods. We mentioned that we see silverfish in our bathrooms on occasion and he said that we probably have a leak in our roof. I honestly don't know what to think now, but the overall experience was very strange. Even after he left, he peeled out of the street in his truck and it was rather loud. I would NEVER hire these people with my own money! <br />

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First and foremost, let me make it clear that the work performed was immediately prior to our purchase of the home, for the seller. The work was originally performed in DEC 2013. The sale of the home was contingent upon Ameri Care verifying their work was satisfactory and that there were no additional moisture and mold issues, per our home inspector's findings. <br /> With that out of the way, let me make it crystal clear to the reader: Based on literally 7 different professional opinions (i.e 7 different companies, inspectors, and general contractors; there were more than 7 opinions if you include their employees, and other folks without crawl space moisture "domain expertise"), the work allegedly performed by Ameri Care to remediate moisture and mold in the crawl space was sub-standard in the absolute best case. I will not elaborate on what they stated was the most likely case. <br /> Keep in mind that our purchase of the home was almost entirely based on Ameri Care's representation of the condition of the crawl space to the seller, as stipulated in the buyer's inspection contingency response. As stated, they "found Inspector findings were false and ha[ve] requested the buyer to contact them for verification." We did so, and their representative (which I shall not name) in a nutshell said the same thing. <br /> Each one of the aforementioned specialists performed thorough evaluations of the crawl space after we had purchased it. Each one of them came to the same conclusion. To put it succinctly, I had our insurance inspector evaluate the situation, even speculating existing mold likely wouldn't be covered. I wanted a paper trail of the situation. His words were "the only work they performed on your house was invoice preparation." <br /> Literally everything Ameri Care did under our crawl space was either wrong, or a poorly implemented treatment of the symptoms and not the causes of the moisture and mold problems. The vapor barrier they installed was not sealed correctly. It did not cover all of the crawl space under the ductwork. It was perforated where they installed it over broken cinder block debris. There was medium to heavy new mold growth all over the crawl space, in the words of every professional who evaluated it. Some of them took pictures for documentation purposes. I could go on and on and on with more details, but I will save it at this point for legal professionals. <br /> Suffice it to say that after I called them back with these discoveries, the cop out from the representative was that they performed the work in the winter, when the A/C wasn't operational, thus they couldn't assess potential ductwork condensation issues. There's a problem with this line of reasoning, as I told him: 1) The A/C ductwork isn't the only source of the moisture and mold; 2) That doesn't excuse the poor quality of the work that was performed; 3) The fungal "treatment" was a spot treatment at best, and any reputable mold remediation expert would know that it would be unsuccessful on a crawl space with 90+% RH in a Tennessee summer. <br /> To add insult to injury, the representative offered a "free" fungal re-treatment. Yeah, as if that makes up for the tens of thousands of dollars we've had to spend in crawl space renovation, drainage installation, rotten joist and sill replacement, deck demolition, ductwork removal and replacement, insulation removal, foundation vent installation and HEPA vacuuming! All of this was absolutely, 100% necessary in order to stabilize our crawl space -- and it wouldn't have been necessary for us to spend that money if they had CORRECTLY informed the seller that our inspector's findings were accurate! <br /> Needless to say, go with the top-notch professionals, pay the extra money to have it done 100% right,  and stay away from this company!

Terrible experience that left me questioning my preconceived notions about this company and its operators. <br />

Showed up on time and promptly treated usual areas both in and outside the house. Suggested against and quot;too much vegetationand quot; (ie: many potted plants) so close to the house as it might attract insects. With quarterly treatments, we rarely ever see insects inside. And if we ever do, we just have to call and they will follow-up for no additional charge! Service has always been prompt and courteous. Well worth it, in my opinion! <br />

They continually followed up and afterwards, there was a few problems that we have that they took care at their own expense. They weren't problems due to neglect, just problems you couldn't have foreseen until the job was actually completed. We found out that we did have to put in an extra sump pump which they gave me at cost. They did the work and didn't charge us for labor, which I thought was really fair. The whole system, the waterproofing, the quality of the air, and everything in the crawl space is fantastic. It's great.

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I would surely recommend this co.

They came out and took care of my carpenter ants. They did a good job; they were timely and professional and they gave me good service.

They are very punctual and pleasant to work with. When I needed to call them back for something they were promptly there.

When we moved into this home the people who owned it left us their references behind for pest control. <br /> Ameri Care Services Inc.do like a four times a year treatment for pests outside our house and then if we call them any other time if we are having problems they will come and do it for free. The payment is made quarterly. <br /> They have one technician who is specially helpful and I really like him. If I can get him I would have given an 'A' for everything. <br /> <br /> .

My experience with them is very good. I have not seen anything between times.

They are efficient and pleasant. Their work ethic is awesome. If I forget, they will call me at the time of schedule. The price was awesome.

They seem to be efficient. They will come out for any special problems, with out an additional charge. I haven't compared their pricing. I will continue to use them in the future.

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They did a good job and the price was reasonable. The workers weren't very friendly or conversational though.

They were local and provided good service. They had a very good product.

The guy came out and crawled around in the crawl space and under the house. They sent me a letter saying that they did it but I didn't see him when he came out. When they did the service, they seemed to do a good job. The chemical they were using were supposed to prevent termites for 25 years. I didn't shop around a lot for different companies when I had it done.

They are always on time and are very friendly. They are easy to work with and work around my schedule.

They do a comprehensive job and are pleasant to deal with. They show up when they are supposed to. They also offer competitive and reasonable prices.

I have used this company three times thus far since purchasing my house (two falls and one spring). Each time I contacted them on short notice since I am a truck driver and never certain when I’ll be getting home. Each time they endeavored to accommodate my needs and responded promptly. I think only once was I able to plan ahead since I had a dental appointment. <br /> <br /> Each time I had a different technician and even the owner’s son (Jared) on the last visit who was quite personable. He’ll be a good owner some day. That said, every one was a professional and knew their business. They did their work quickly and efficiently. I have no doubt they have done so for years and had considerable experience. <br /> <br /> They pointed out any minor or potential problem and addressed issues immediately. Unlike the large chain-type providers, these guys are all about the customer’s needs and not trying to sell you packages and unnecessary services.