Amruss Windows Inc

I’m very happy with the service. Edward did a very good job on the windows and the patio - it looks like its new now! It was easy to schedule the service and they were able to put me in on a short notice.

Best company I've worked with in a long time. Very professional, friendly, trustworthy, punctual. Extensive cleaning A+ , highly recommended!

It went spectacular. I scheduled an appointment very late in the fall season because so many trees were still holding there leaves. The first day of decent weather the team from Amruss was up on the roof getting out a years worth of dirty, wet leaves, sticks, and other debris. I have used Amruss for this service for three or four years now and am always happy with the results. This year they even went a step further and shot photos on their cells of the clean second story gutters to show me. They even managed to use their leaf blower to clean out my downspouts. That was really great. I highly recommend Amruss and will be using them again and again. Thanks Amruss team!!

Hard working, competitively priced Did great job. Will definitely use again!!

They arrived on time, did a great job of cleaning my windows inside & out and my screens. They worked very quickly and efficiently. I will recommend and use them, again.

Very good!!

Was on time, did a great job. Even worked in the sleet.

HORRIBLE I NEED MY MONEY BACK

Very well. Needed it done after all the leaves fell this year and between the ridiculous weather we have had this year. Maintain communication to set up a time when it could be done and were here when they said they's be

Well done.

I would not hire them again.  My first hand experience was when the guy came out, he walks up and he says okay I have to give you an estimate.  I said I already pre-paid.  He said no, that didn't include storm windows, and your windows in the living room are considered storefront windows, and by the time he got through, there was a 70% increase in the price.  And my back door handle was mysteriously broken when he left, and now I have a locksmith coming out to fix that.  I asked him about it and no, he didn't know anything about it and I can tell by looking at it that something heavy was dropped on it.  I don't know whether it was the window guy or the carpet guy, but something happened to that door because it was working fine before these guys came.

The crew showed up unannounced, without an agreed upon appointment time and began work on the outside of our home, letting themselves into our backyard when no one was home. I can only assume poor management caused them to show up unannounced as to date neither the manager nor the owner has returned my calls. To make matters worse the crew upon leaving left both backyard gates open which could have caused a very dangerous situation for our dog (beware of dog sign clearly posted!) It was a mess from start to finish. The company does business under two different names (Amruss and Skala's, which begs the question, why?) I am generally not one to speak negatively but the situation was so bad on so many levels that I felt compelled.

What a joke! I think my 9 year-old would do the same kind of job or better. I live in a 2-story 1,900 sq ft duplex with seven windows/window openings, one bay window and one patio door, nothing complicated or time consuming. When I requested the service over the phone, I mentioned that my windows required extra attention as they have not been cleaned in several years. I requested that the window sills, tracks and frames be thoroughly washed. I disclosed all information, didn't ask for any discount or used any specials, just straightforward billing/pricing. I told the technician all these details when he arrived as well and asked for thorough cleaning. It seemed that the only part that actually got cleaned was the glass. The frames, tracks and sills were wiped with barely damp rag and a lot of dirt was left behind including technician's dirty fingerprints. I pointed out all of these details to the tech, who seemed very uninterested and only wiped the frames with a dry rag to make it look like he was cleaning something. I realized that going further was pointless as nothing would get done/cleaned to my satisfaction and just paid the man. I don't know if it's the technician's work ethics or Amruss Inc.'s training and business ethics (and I frankly don't care), but the level of carelessness and unprofessionalism was just so bad. I feel I just threw away $172 straight into the garbage can. Also, when I initially requested the service over the phone, the person who I talked to said that someone would stop by the house the next day between 1pm and 2pm to give me an estimate and if I had time they could do the job. The technician showed up around 11am the next day. This did not bother me since I work from home, but if you need to take time off, this might be a problem.

Outstanding and professional.

The two men worked well, fast and were courteous.

Hasan came out and power washed and his partner did the windows They were easy to work with and did a great job. I would recommend them and I would use them again. Thank you,

They were fine. They did it in less than a week. It was great. I called them and they came out quickly. They set up a date and came out when they said they were coming. They took all of the window screens out themselves.  They told me a time they would be back and they were right on time. They put all of the screens back in.

they said they would call to schedule a time when the weather allowed, which they did. The work was done well and promptly. I will definitely use them again.

They had a little problem with a truck breakdown, but were very professional about it. They were prompt, professional and quick. Great job.

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Not well. Communication was poor from the start, not the company itself ( communication between company representative at office was excellent, very professional and prompt) but the worker who showed up to perform work. Job was not completed, he said due to storm windows.... but was not communicated until after outside windows were washed. Only parts of windows washed, towels left behind, paperwork on side of house? We understand if additional cost due to older home and some storms would need to be removed but this could have been arranged at start of job. Half of a job is not what we signed up for. Worker had another job to get to. Did not do what he said he had done prior to leaving. Looked at gutters to clean and schedule at another date. We hired Pro Team works to finish the job.Use them instead as they were great! It's a shame..... but Very disappointing!