I hired AMS Landscaping in March, 2013. They charged me $240 for an initial cleanup, then $90/mo thereafter. From the beginning, there were problems. Scheduling inconsistencies, half-done work, too few employees to do a thorough job. While Eli was always very responsive, ultimately nothing changed. <br /> I noticed the crew had only raked half the gravel during a visit, leaving unsightly holes where they'd used a shovel to dig out weeds. I was told that, since the crews only had a certain amount of time at each property, they only trimmed half the trees and raked half the gravel each visit. My problem, of course, is that I?m not paying for half a service. I?m paying for monthly landscaping maintenance, as described above. <br /> I was charged several times to bury the irrigation drip lines, even though they were pulled up by the crew?s rakes. I paid them $400 to have all the drip lines buried deeper, but the crew still pulled them up and refused to rebury them. Yes, my puppy pulled up some of them. But she?s been gone for the past half year, and the lines are still being dragged up by the rakes. <br /> For December, 2013?s service, the crew was here for a total of 23 minutes, according to my security system. None of the exposed watering hoses were reburied. None of the backyard trees were trimmed. Trash was not picked up. There was a major leak in the backyard by a tree; no mention of this was made to me, nor was it fixed. <br /> For January?s service, the crew arrived at 10:55am and departed at 11:44 - 49 minutes on site. There were only 2 men. Two plants by the front door were trimmed. Other than that, no bushes or trees were shaped or trimmed. <br /> Two things broke the camel?s back for me. One, a storm took down one of our palo verde trees. Eli told me they could remove the tree for $500. Instead of completely removing the tree, the crew left an unsightly stump. When I asked when the crew would come back to finish the job, I was told the price was only for the tree, and that it would be an additional $150 if I wanted the tree stump removed. This was never made clear to me during the bidding process. Also, there were a few logs next to the palo verde. The crew literally had to step over them to remove the palo verde. I asked if they could remove those logs at the same time, but was told it would be an additional $200 to do this. <br /> Two, our tree branches encroached over the wall into our neighbor?s property. He cut them back and dumped the branches onto our property. I expected the crew to realize this was done because they weren?t trimming the trees back to 8?. In fact, when I cleaned up the dog poop, I was bent over and the branches were grabbing my hair - I am 5?2?. Anyway, the crew did not remove the branches, and I got an email from Eli stating that they would remove the branches for $60 ? almost the cost of an entire service, for a problem they caused by not doing a thorough maintenance of the property. <br /> My Mexican Bird of Paradise was hacked apart two months in a row, and is now dying. My bushes are lopsided. There are weeds everywhere. Overall, the company shows no pride in workmanship or adherence to any standards. Very disappointed in them. <br />