AMTEK Air Conditioning Inc

Danielle was right on time and very professional throughout the entire process, she explained everything that was being done and discussed issues about my A/C unit that should be addressed, explaining remedies and giving me the various options. Just a footnote, I have used Amtek in the past and have always found them to be professional and caring and I would definitely recommend them to my friends.

Horrible..They told us that the lights they used to remove the mold were special and would cost more than the standard lights. They lied. We found that out after hiring another company to finish the job. They claimed they did checks and balances that were never done..Their technicians work on commission for what they sell. They will find problems and increase the price to make more money..We attempted to contact the owner and he was nasty and didn’t compensate us for the money we overpayed. Lousy business man that shouldn’t be in business. Would have taken him to small claims court but my father whom I was caring for is dealing with extensive health issues that make it impossible.. Please don’t waste your money and time n make the same mistake we did...

Needed a/c repairs, so the guy came in , did the job (though he tried to sell me some junk and overpriced upgrades, which I didn't even need) my overall impression was that he knew what he was doing and fixed what was required.

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First one went ok at first, but now issues. New systems, one has had issues since install on and off. Have to fight with them to follow up and fix it. They often offer deals and favors for trouble, but seems like clean up for work done by people who lack knowledge. They reschedule, take time to get back when there's an issue (e.g. leaked twice through our new master bedroom ceiling, and months later said they'd send a contractor to fix it... have called twice about it and no action on their part). Also, it's a fight to get them to come do things right. They had two good guys who always fixed things (work and diplomatic apologies), but now are both gone from company. We were abroad a year, and now living in house... the third system has issues (seems it hasn't been right all year) and a different company just assessed for us. The new company said the 2 systems costing $20K with Amtek will cost $5K more to get set up right... issues noted were 2 cheap Rheem models with coils that will probably be faulty (may be under warranty when they break, so that's good), cheapest quality duct work through house (in 2 systems), "box" need to be rebuilt (has been bandaid fixed multiple times with junk (looks like caulking), there is mold growing already in one system (it's been less than 1.5 years), they never installed surge protectors, etc. Our master system blows hot air in the room when turned on or adjusting temperature, and the technician said it's cool up in the attic. We just called Amtek to ask to meet owner or service manager here at house or in their office. I will update this if they actually follow through and fix things for once. I have photos to upload later.

No response...

I have an annual contract with them for maintenance. They found my compressor was bad, I have two of them. I thought the price was high to replace it so I called around and they were $100 less.

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The technician, Willie B. was incredible. Professional, polite and thorough. While performing the maintenance he pointed out some improvements that made a big difference in performance. We were so happy with the work and the company that we signed up for a service contract.

Was very pleased with Service. Whenever I have questions, Amtek always responds promptly. I also have a Biofighter on Air Handler. I had a Reme Halo put on Air Handler a couple years ago. The air in my home is healthy, mold free, virus free. As families face health crisis, the Reme Halo is the best option to improve the environment for ill family members. Living in Florida, we have to pay attention to humidity/mold/viruses as we age. Amtek recommended great improvements for this home. I cannot say enough good things about their excellence. I recommend Amtek and Chris--very pleased with Maintenance contract and services.

Called Amtek, they gave us a time window for service and arrived on time. Service Tech, "Mark G" was great! Quickly diagnosed the problem, gave us feedback as "adults", and went to work fixing the problem! He was affable and very helpful. If all Amtek techs are trained to this level of customer support, then Amtek ranks as the Air Conditioning Service to use!

Regarding the Port Saint Lucie situation - a BBB complaint was submitted and no response has been forthcoming - please see the section of the letter pertaining to a solution - prior to submittal of the complaint to BBB. I am going to assume that you will be researching the above incidents, which is appropriate. After doing so, please call me on my cellular phone: 772.361.9577. We do wish for AMTEK to continue with all of our service/repair work – but this issue above requires resolution. Each property has its own inconveniences with Port Saint Lucie and Delray being the worst situations. Regarding Lake Worth - resolved - finally. Regarding Delray Beach - resolved - finally. With the exception of the 9 hours of time we spent, cleaning and repairing the damage caused by the shut-off value not working and the pipes not being properly flushed.

Excellent. The service technician (Willie) was excellent. We have had Willie as our service technician in the past and we have always been thankful for his professionalism, honesty, and fairness. He is quick to diagnose the problem and offer the most practical and cost-efficient solutions. This time he replaced the capacitor which was a successful repair. However, our unit is so old and despite being thankful that it has lasted us this long, we are having AMTEK install our new AC unit today.

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<p>They are just okay. It was not that they did not fix the problem because they did fix my problem. I guess they are in business to get me on contract. I am not a big fan of the contract. They said if I took out a contract there would be no charge for the visit. The contract was $395 so that is what I paid. If I did not get the contract it would have been almost the same price -- I think about $200. They said if I got the contract for a whole year they would do a tune up. They never did the tune up, all they did was fix the bad control. The only good thing was I had to call them about a week later because they had to fix some wiring. I am not a big fan of the contract I had to buy. I feel like this was not the best for me, the client. It was on the weekend. I felt like it was a little scammish that they are trying to push the tune up, which they did not even do. They also talked about cleaning the ductwork. They were really quick.</p>

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I decided to try AmTek because of the reviews on Angie's List and the coupon they provided for a tune-up. I was concerned that my A/C, being 13 yrs old, would need some repairs although it has been working perfectly. <br>Chris, my serviceman, was very prompt showing up ahead of time for the appt and going straight to work. <br>Fortunately, he said that my unit was in good working order...always good news & a relief to me. The one thing he did find was a very small amount of mold that he said does not pose a problem at this time and didn't require treatment. <br>At all times he was very friendly & professional. <br>A very good representative of AmTek <br>Thanks

Conner, the technician was the most polite and hard-working technician that has ever done a tuneup for me. He vacuumed the unit inside which has never been done by another company and should have been done. He even gave me a few tips on how to keep up on it. For once, somebody did an excellent job and made my day!

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My initial contact with Jon and Chris on May 26th was to see if my existing unit 16 year old A/C could be repaired. Jon and Chris were knowledgeable and pleasant as well as professional.  They were able to share with me the many issues I already knew were occurring with my current unit. We discussed cost and options to pay and sealed the deal. I am pleased that a 5 year maintenance plan for checkup's twice a year is included. The next week Cesar and Gerardo arrived with the new unit. It took at least 8 hours to install so it was an all day event. Cesar was very personable and worked hard at installing the handler in my very small space. Gerardo installed the outside unit and the new thermostat. The unit works very well so far, cools very well and is amazingly quiet.  I was impressed with all four of the men who represented Amtek.  I would also like to mention that about a week after the unit was installed I was solicited by the same company to purchase a new unit. Perhaps leads could be better scrubbed. 

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Willie and Travis (and crew) were at my house on-time and ready to get on with the complicated and complex job of installing a complete new residential air conditioning system. Willie did a fantastic job of assessing my current system, offering many helpful suggestions and ideas. Willie is NOT a salesman: he tells it like it is, takes photos to show what's going on and gives a realistic assessment of what needs to be done. He always has safety as a priority - our house will be better off with this new system. Travis and team did a fantastic job: everything in and running in under 4 hours. Cleaned up and hauled off all the all stuff. A top notch job from start to finish. And, at a very good price to boot. <br />