AnB Plumbing Pros llc

When they gave us the estimate, we gave them the initial deposit of $2,500. At our bank, Brian put his name above the name of the company name in different colored ink on the check. This threw up a red flag at the bank. They called us about it, telling us it would not go through. He then told us about not being able to cash it at the bank, and we wrote another for the same amount directly to Brian, thinking our bank still had the check. He told us later that he had given the first check to his brother, Andy, who cashed it immediately at another bank, so they ended up having the initial deposit and the second of three checks before they even started the job! Aside from that, they were very diligent, working almost non-stop on the replumbing project. During this period, they also asked us for a draw because of vehicle troubles, which were evident, and we gave them $100, for which they gave us a receipt. On the third day, they discovered a plaster wall that was unknown to us. They emailed us saying they could not go on without an adjustment in price ($1,000 more plus an agreement that we let them do a kitchen sink re-route to the city main sewer for $4,400. We felt that the increase was reasonable. We agreed to pay it and signed the contract for the re-route. All during this time, we had to stay in a hotel but tried to be there but out of their way when needed. During the re-route drain portion, I noted to Andy that a ceiling fan in a back bedroom was spraying water when turned on and all light bulbs placed in that fan buzzed and shorted out. He quickly offered to replace the fan, which he did that night. Earlier that day, I had to use my Shop-Vac to clean up some sheetrock dust and found soaked insulation filling the inside. I didn't tell him that day what I found, because I didn't make the connection between the two until later. He also told me that the p-trap in the guest bathroom was leaking, and he put a new p-trap on. I then told him about a kitchen sink drainage pipe that was now leaking and that we couldn't turn the dishwasher on. He performed additional work on those, and they appeared to work properly. A day after I gave him the check for the re-route, I noticed that the same p-trap in the guest bedroom was leaking, the kitchen drain was still leaking, a pipe was sticking through the wall into the entryway and a spigot on the front of the house was very wobbly and felt I couldn't put any pressure to turn it off or on. The day after that, the 4th or 5th day, I called and messaged Andy about a callback to address the problems that still needed fixing. It took a day before I got a response from him where he first said he and Brian were no longer in business together, but promised that we were "FIRST ON THE LIST" on the 21st to fix those problems. He never showed up. He ignored all phone calls and messages and has up to the date of this complaint. I then messaged Brian about coming back and fixing the items and he initially that he would but since then he has ignored all messages. I've since replaced the p-trap in the guest bedroom at my own expense, in order to get the house back together and functioning. I also had to purchase an additional $200 in materials and tools to rebuild the entryway wall where it was torn out on two sides to route pipes for the outside back spigot. I've made repeated attempts to reach both of them, both on phone and text messages, all being ignored.

Repeat customers! Last week we had Andy and Brian over to install a tankless water heater and a filtration system. Our water heater exploded and we were so happy with the septic service they did, we brought them back. Now today they are here replacing ALL the pipes under our house. We couldn't be happier with their approach, honesty and hard work ethic. Next up will be two bathroom remodels. Andy and Brian are basically family now!

I wish to thank Andy for the great and prompt work. This is the second time I’ve called him and he came when he said he would. He is dependable, respectful, affordable, and I stand by his work and integrity 100%. I almost had given up on there being anyone out there who I could trust until I met Andy. Thank you for reassuring me there are still good people out there.

Andy and Bryan will go above and beyond for you

I was super impressed with the amazing job Andy did not to mention how quickly he got it done. He is well skilled and very smart learned a lot from him and would definitely hire him again. My buddy who owns rent houses also used Andy on a lot of jobs and always spoke highly of his work.

The brothers were very knowledgeable and quickly assessed what the problems were and took less than half an hour to fix and they explained what the problems were and how they were fixing them and other things to lookout for. The twins were also entertaining to help with keeping things at ease.

Great!!! Exceptional work. Highly recommend.

Thank you guys for the amazing work! We searched for three years for a company to repair our septic and it was worth the wait! I just wanted to reach out and tell you guys thank you for the amazing job you did with our septic! You just let me know when you guys would like more home cooked meals and we will make it happen! All that hard work and all I hope is you take a day off soon to rest! And our Grandson was through the roof watching you on the "excubator"!

The service was good.

Very impressed with this company. They are extremely reasonable and more than willing to work in a tight schedule.

They were pretty good and took care of me. They were nice, polite and knowledgeable.

Great guys, quality work and affordable pricing and show up on time and set date.

They are wonderful. I woke up Christmas Eve morning 2022 with no water due to the unprecedented freeze. Seriously, no water coming out of any faucet. AnB went above and beyond to make sure I had water. It was freezing cold and they were under my house fixing everything. I was so upset and they eased my anxiety, got everything working again and educated me on steps I can take to preserve the plumbing in my 110year old house. They will be the only plumbers I call from now on. Thank you AnB!