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A New Look Carpet & Duct Cleaning, LLC logo

A New Look Carpet & Duct Cleaning, LLC

Carpets or Rugs - Clean at Home, Water Removal Recovery Service, Carpet Repair, Refasten, or Stretch,

About us

Call A New Look Carpet & Duct cleaning, LLC at (636) 387-1112 we are a local family owned business located in St. Luis for carpet cleaning and duct cleaning services.

Business highlights

Emergency services offered
11 years of experience

Services we offer

MO, St. Louis, carpet cleaning, dryer vent cleaning, duct cleaning, furniture cleaning, mold removal and mitigation, pet urine treatment, scotchgarding, tile & grout cleaning, water restoration

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.628 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
18%
3
4%
2
0%
1
4%
Showing 1-25 of 28 reviews
Peggy T.
Apr 2017
5.0
Yes, I recommend this pro
They did I really good job. I would hire them again.

Thomas C.
Jan 2016
5.0
Yes, I recommend this pro
.

Donald K.
Jan 2016
1.0
$75
Scheduled an appointment for Thursday morning.  Notified us Wednesday night around 9 pm that they would not be able to make it the next day via voicemail.  Spoke with them again Sunday they said they would be able to make it out to my home.  At that point told them not to bother as we had the work taken care of and would be getting money back from Angie's List

Chris B.
Jan 2016
4.0
$200
unknown

Elizabeth L.
Dec 2015
4.0
$199
unknown

Merri M.
Dec 2015
4.0
Yes, I recommend this pro
$99
unknown

Falishia H.
Nov 2015
5.0
Yes, I recommend this pro
$169
.

Dheeraj M.
Nov 2015
5.0
Yes, I recommend this pro
$120
Same as above. gavin was exceptional & professional at what he does.

Susan K.
Nov 2015
5.0
Yes, I recommend this pro
$75
Went well. We were told it was possible the pet stains would not be able to be removed completely with just a steam clean-could have paid more for additional device but chose not to as the room is not used and pet stains ~ 90% removed.

Donald B.
Aug 2015
5.0
Yes, I recommend this pro
unknown

Susan K.
Aug 2015
5.0
Yes, I recommend this pro
$75
unknown

HELEN J.
Jul 2015
4.0
Yes, I recommend this pro
$185
unknown

Peggy T.
Jul 2015
5.0
Yes, I recommend this pro
$220
unknown

Vern G.
Jul 2015
5.0
Yes, I recommend this pro
$170
.

Linda N.
Apr 2015
5.0
Yes, I recommend this pro
$40
It was okay. They did a good job. They took care of the stains on the carpet, and I was pleased. They were nice and trustworthy. I was impressed.

J.T. L.
Apr 2015
5.0
Yes, I recommend this pro
They did a very good job. They did carpet. They did a hall and a living room. I know that they came and there was no problems and they were courteous. It was all good, they did a good job.

Mo T.
Apr 2015
5.0
Yes, I recommend this pro
I was satisfied with them. They respond well when once called and they do good work and scheduling was easy.

Bonnie B.
Apr 2015
5.0
Service was fine. The carpets were clean and everything was as expected. There was nothing that I was excited about. I would recommend them to friends and family.

Leo H.
Apr 2015
5.0
Yes, I recommend this pro
It was pretty good. I don't have any complaints. They did a really good job. She's far pickier than I am and she didn't have any complaints. She was satisfied. I thought the price was reasonable that was why I got them. The price was excellent so I took advantage of it. Everything was fine with me.

Bruce K.
Apr 2015
5.0
Yes, I recommend this pro
$200
We purchased a voucher (though an online offer) that covered most of the cost. There was an additional charge for a few items not covered by the voucher. When the voucher neared expiration, we called to schedule an appointment, even though our construction project wasn't quite finished. They recommended waiting until the entire project was done and promised to honor the voucher, which they did.  Although it was difficult to reach a live person when contacting them, they always returned our calls, and we were able to schedule an appointment. The technicians were professional, thorough, and very careful not to damage new floors with their equipment. They explained the additional charges prior to doing the extra work.  Although we had not intended to purchase any additional work (beyond what the voucher covered), the extra cost was so reasonable and they did such a good job on the initial work that we agreed to do so. We were very please with their work. <br />

JOHN F.
Mar 2015
5.0
Yes, I recommend this pro
$120
They did a really good job and they were flexible. There was not any upselling and they did what we asked them to do. We are very pleased with the work.

Tiffany L.
Aug 2013
5.0
Yes, I recommend this pro
$170
cCThe end result was a surprisingly clean carpet.  The two gentlemen who came out were good at communication (called ahead to say they were running early and asked it that worked for my schedule).  They explained that I could opt. to upgrade my services to a deeper cleaning process with better solvents, and what to expect with the high-end service.  I didn't feel pressured to upgrade and chose not to for old carpets (and was still happy with the end product).  The pre-service communication with Tammy was very good and I received an email reminder the day before the appointment. <br />

Carmel M.
Jul 2013
3.0
$160
Overall, the carpets were very clean when they left. However, I felt that I had been "upsold" on the cleaning and ended up paying a lot more than I wanted to have my carpets cleaned. I was told that due to the type of carpet I have, it would need a "deep clean" because the regular clean covered by by Groupon wouldn't clean it well enough. The guy was pretty big, and obviously knows my home, so I felt intimidated and didn't want to say no. Plus I was told there were stains that might not come out with the regular clean and I really didn't want him to leave and still have stains so I went ahead with the deep clean...an extra $100+ that I wasn't expecting to spend.  (I was debating going with the regular clean to see if they'd come out but was afraid they'd just leave the stains to make a point.) <br /> He was friendly enough, and out in less than two hours, but combined with the hard sell and forgetting the duct inspection, I was really turned off and I wouldn't recommend him nor will I use this company again. <br />

Eric S.
Dec 2012
4.0
$40
Very nice gentleman cleaned all three areas by himself.  The rug proved to be troublesome and he wasn't even sure why. many spots didn't come clean and he stated that he couldn't figure out why. Said to call the company if it ended up looking worse when it dried (it didn't, thank goodness). That is the only reason for a "b" rating.  He carried the rug outside to dry and was courteous. <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />

Allison C.
Nov 2012
5.0
Yes, I recommend this pro
The experience was great overall! The results were as expected. They were also timely, professional, and kind. It was an easy process and they did a great job.
Showing 1-25 of 28

Licensing

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FAQ

A New Look Carpet & Duct Cleaning, LLC is currently rated 4.6 overall out of 5.

A New Look Carpet & Duct Cleaning, LLC accepts the following forms of payment: CreditCard

No, A New Look Carpet & Duct Cleaning, LLC does not offer free project estimates.

No, A New Look Carpet & Duct Cleaning, LLC does not offer eco-friendly accreditations.

Yes, A New Look Carpet & Duct Cleaning, LLC offers emergency services.

No, A New Look Carpet & Duct Cleaning, LLC does not offer warranties.