Elite Group Roofing & Gutters

Jose was a nice guy to begin with and was able to get the project started. Then about two days before he was supposed to be completed he forcefully requested that I pay him the entire amount in order to â pay his guysâ . He was insistent, and I push back and said this was not my problem, he would get the rest of the payment upon completion. He was a bit pushy and rude. Once the job was done, I asked him to replace a door frame and he took 475 bucks as a down payment or the first half and never did the work. I asked him several times for a refund and he eventually disconnected his phone. I should have known better. I had used them in the past and it was subpar work, but he was available and was able to complete the major problems. The project I am referencing here was the third project I had used him on. The repairs he did to the roof are starting to show leaks in the ceiling, and this was a follow up warranty repair. In total, Iâ ve spent upwards of 20 grand with Jose and elite group. I know youâ re reading and saying why did you keep using him if he was so bad? During Covid it was extremely busy and difficult to get contractors. I could look past small details as long as the major efforts were done well. Jose is not a bad guy, I just think he bites off more than he could chew and Then scurry away when heâ s busted. Heâ s not trustworthy and I highly suggest against working with him. Let me know if you wanna see any pictures or want to talk on the phone before you hire this guy. If heâ s just gonna unclog your toiletâ ¦ Then itâ s fine, but if thereâ s major remodeling work, DO NOT HIRE HIM!!!

They started out good , then did incomplete work, exposed nail, electric wiring not completed, refuse to return, etc

They replaced our roof and have asked us for more time to complete the service we hired them for. I believe in second chances, so I am giving them a second chance. UPDATE  I gave Jose more time only to find out he was trying to re-negotiate a new contract. They used up all the money we gave them and tried to get more for work we had paid for. Do not use these people. They are fraudsters. I have gone to another contractor who has estimated the work they did at $30K. We paid them $67K. I am paying to get the work finished by someone else and have told my bank that I expect to get my refund from these thieves.

I hired Jose Elite Roofing and Gutters to repair areas of my two outdoor upper balconies roof that were leaking into two separate areas of my home. I hired companies before and they could not repair the leaks, but Jose located the leaks and his crew fixed the problems. They also installed gutters on both balconies to divert the water away from the house. In communicating with Jose, I found out that his company did millwork/carpentry, painting and so much more. I hired his company to paint the interior of my home. The prep work the crew did beforehand was incredible . . . no detail left undone. Great care was taken in covering my furniture, and hardwoods floors and I canâ t say enough about the professionalism and craftsmanship of his crew. I also hired them to installed shadow boxes throughout my home, removed carpet, installed wood vinyl floors in 4 bedrooms, and raised the floors in my theater room. They did a phenomenal job. What was really amazing and impressed me was, as often as possible, Jose would inspect the work that his crew did, if he saw something that didn't look right to him, he made sure his crew corrected it right. He is very thorough and knowledgeable in his work and business. very detailed oriented. I found Jose to be honest, a man of his word with integrity, very professional, polite and very easy to work with. He continuously wanted to ensure that I was a satisfied customer. If I found something after the project was completed, Jose corrected the issue even after he had already been paid for the job to my satisfaction. I really appreciated Jose and his crew. They kelp me informed and updated throughout the process. This company truly takes pride in their work. They are trustworthy and now a friend. I must mention his prices, His prices was 2 to 3 times less than a lot of the quotes that I received from other companiesâ ¦excellent prices. In addition, they did extra work that was not included in the original scope of the job at no additional cost. This was a great experience with dealing with this company. Jose is one of the most professional, honest, and trustworthy contractor I have ever hired. He and his crew are courteous, and a pleasure to deal with. He goes above and beyond to satisfy his customer. I continue to receive compliments from my friends. If we ever need anything else done, Jose Elite Roofing and Gutters will be the first company to call. I highly recommend Jose and his crew. Thanks again!

The project initially went well. I am sorry to report as time went on they became unreliable. I will not go into detail but needless to say, I am out of almost $6000 for work that was continuously delayed. I have had to seek legal assistance hoping I am able to get my funds returned.

Fast response and great work!

Jose provided timely response and respectful service call. No surprise after review and estimate. Communicated the exact problem to repair and completed the task exactly. Problem resolved. Well informed crew that got the job done! Iâ m very pleased. Will refer to others and use them again in the future as-needed for other projects..

My overall experience with Elite Group Roofing was excellent!

He is verbally abusing, he threathened me, he mistrated me he used F and S word, that should never be part of the converstaion between contrator and customer. He threastened to come and destroy my house

The work was completed quickly with quality. The pictures you provided at every step were a great way to keep me updated. Thank you very much for the professionalism of your team.

Jose and his Elite Roofing crew were thorough and professional and did excellent work. We were very happy with the great outcome and plan to hire them again for future projects.

Initially the project went well. Jose was a pleasure to work with, and at least on the surface, it looked like the gutters were installed very well. Later however, I came to realize that there were squirrels crawling into my gutters. I contacted Jose about it and he explained that he forgot to install the end caps on the gutters; hence how the squirrels were crawling in and underneath the gutter covers. Jose assured me that he would return and get those installed, and I was patient, but it has now been MONTHS without Jose honoring his promise. I am now left stuck having to hire a different company to fix the gutters.

I hired this company to repair/replace and paint a portion of siding and minor gutter repair for the rear area of my home. The owner of the co. Jose diagoned the issue and was hired for the job. The job was completed within the same day. Jose also suggested caulking the side siding of the house to avoid water damages. There was a mishap with the side caulking and the outcome was unfavorable for me. Jose is an integral & professional guy.He assured me that he would fix the problem to my satisfaction. He keep his word and corrected the issue even after he had already been paid for the job to my satisfaction. And because he's a man of his word and he wanted to ensure that I was a satisfied customer( which I am).I would indeed recommend his company hands down!!

I canâ t say enough good things about this company. I found them to be reliable, professional, hard working and prices were very fair. They did such a great job on the roof I had them paint the exterior of the house. They did a great job on that too. I will use them again and will recommend them to friends and family.

It was great!!

I would highly recommend Jose and Elite Group Roofing and Gutters. Jose is an incredibly knowledgeable, responsive, and a true pleasure to be around. Had an issue with our roof which was hard to spot (two others missed it), he got his crew out within 2 days, took them a half day, and well documented each step of the process. We had a recent heavy storm come through and no more leak! High quality work!

I was impressed on how well they explained the process of the repair and how quickly it was completed. Will recommend and will call again next time.

It was a great experience. Crew showed up on time and even able to complete a few additional items that were found after the inspection. Leaking area was fixed and not seeing any issues. Would definitely hire them again.

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They were amazing. Jose came out approx 15 minutes after he said he would the day before but called to apologize and let us know he was on the way 30 minutes prior to arrival. The work his crew completed on our roof held up through Ida after having a leak from the previous tropical storm. They were very prompt, did not try to upsell us on anything and his pricing was very reasonable! Would 100% recommend!

Job well done. Highly recommend.

Very courteous and professional staff

Very professional and courteous. Provided same day service, crew did great work and left area clean when completed. Cost might have been high but no complaints about work.

Exceptional Service!!!!!

They were early worked hard & finished the job in one day. The next morning they came & cleaned everything up. Jose was honest & upfront. More than helpful.