Approved (Corporate)
Anthony Plumbing, Heating & Cooling
Electrical for Home Addition or Remodel - Install, Electrical Wiring or Panel Upgrade, Lightning Protection Install or Repair,
About us
We have provided hometown service to residents of the Kansas City Metro since 1951. We offer FREE ESTIMATES on a new air conditioner, furnace, boiler, heat pump, geothermal, zoning, water heater, tankless water heater, plumbing remodel projects, and battery back-up sump pump.
Business highlights
Emergency services offered
75 years of experience
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.81,309 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 5% | ||
| 2% | ||
| 1% | ||
| 2% |
Filter reviews by service
Showing 601-625 of 1309 reviews
Sharon T.
Sep 2016
Anthony is extremely dependable. Every technician is like hand-picked, congenial, nice, thorough, good. In fact, I was a dependable customer for years. But Anthony is not inexpensive. Now that I'm retired, I decided I needed to venture out and try to find a service less costly. But you truly can trust these people with your housekeys. I would.
Response from Anthony Plumbing, Heating & Cooling
"The feedback provided in your review is much appreciated. Our well trained technicians are background checked, drug-free and they have photo ID's and even wear floor savers while in your home and all of our work comes with a 100% customer satisfaction guarantee."
Rachel A.
Sep 2016
Great customer service by this organization. I can also count on them to do a great job. If problems occur during the heating or cooling systems their program provides immediate service and repairs.
Response from Anthony Plumbing, Heating & Cooling
"Thank you for taking the time to give us a review. We are committed to providing a consistent, high quality service experience. On behalf of our entire, thank you for being an A.S.A.P customer and for choosing Anthony Plumbing Heating Cooling."
Richard M.
Sep 2016
Very prompt follow-up from provider to set up appointment. Service was great.
Response from Anthony Plumbing, Heating & Cooling
"Thank you for taking the time to write a review. We pride ourselves on ensuring each visit is professional, respectful and informative. Thank you for choosing Anthony Plumbing Heating cooling. We look forward to serving you in the future."
Robb W.
Sep 2016
The tech was on time and very professional!
Response from Anthony Plumbing, Heating & Cooling
"Thank you for choosing Anthony Plumbing Heating Cooling, to service your needs, and we look forward to serving you in the future."
Debbie H.
Sep 2016
My first contact was with Rob Rogers who provided the quote. I appreciated his professionalism and willingness to give me a call back on his vacation. Quote format was excellent. Chris Bradley performed the actual installation. I can't say enough great things about Chris, he was personable, on-time, clean, thorough and knowledgeable. He worked extremely long hours in a dark, damp crawl space to get our new HVAC system installed as soon as possible! I am so impressed with how Chris handled the whole installation - making what could have been a disagreeable project for the company into a wonderful experience. I would never hesitate to recommend Anthony PHC based on my contact with Rob and Chris. Thanks Guys!!
Response from Anthony Plumbing, Heating & Cooling
"We want to thank you for taking the time to post such a thorough review sharing your recent customer experience with Anthony Plumbing Heating Cooling. The purchase of a new heating and cooling system is an investment and we are grateful to earn your business when there are other service provider options. We believe, like you, that we provide a superior customer experience due to professionalism and experience of our well-trained technicians, our commitment to customer service excellence and our desire to exceed customer expectations so that our customers feel compelled to tell others so that they can benefit too. We are glad to hear the Rob and Chris met your expectations!"
Tracy B.
Sep 2016
They come out twice a year we're on the maintenance contract with them. I love them, their just excellent. We send all our friends and family to them as well.
Gary W.
Sep 2016
unknown
Response from Anthony Plumbing, Heating & Cooling
"The feedback provided in your review is much appreciated. We are glad that you were able to experience the phenomenal service we deliver to customer like yourself who choose to install with Anthony Plumbing Heating Cooling. We stand behind our 100% customer guarantee and pride ourselves and working to ensure that every customer has a memorable experience."
George H.
Sep 2016
unknown
Response from Anthony Plumbing, Heating & Cooling
"Thank you for taking the time to leave us an A rating. We look forward to serving you again in the future!"
Mary G.
Aug 2016
unknown
Response from Anthony Plumbing, Heating & Cooling
"[Member Name Removed], thank you for taking the time to write a review. We pride ourselves on ensuring each visit is professional, respectful and informative. Thank you for choosing Anthony Plumbing Heating cooling. We look forward to serving you in the future."
Tony S.
Aug 2016
unknown
Response from Anthony Plumbing, Heating & Cooling
"[Member Name Removed], thank you for taking the time to give us an A rating. Please contact us if you need any other service performed as we would be more than willing to help you."
CLARENCE J.
Aug 2016
Through system clean out Solved my problems, was professional and efficient.
Response from Anthony Plumbing, Heating & Cooling
"[Member Name Removed], we pride ourselves in providing professional service that creates a value that you would want to tell your friends and family about. We look forward to serving you again in the future."
Anthony-Corey H.
Aug 2016
A++ Our rep was professional and informative. He replaced a part which was out on the unit but explained step by step what was happening. Appreciated the detail and the personal touch if the technician.
Response from Anthony Plumbing, Heating & Cooling
"Thank you for taking the time to leave a review. We are glad to hear that you experienced great service and that your technician was thorough in explaining everything to you. Thank you for being an Anthony Plumbing Heating & Cooling customer and we look forward to serving you again in the future."
Sherrilyn P.
Aug 2016
Since I am a member with an annual service plan, I didn't pay anything. They kept trying to sell me something. I would use them again in future but I am almost thinking about canceling my ASP membership. They could get out quicker. We didn't need all the talking and trying to sell me things.
Response from Anthony Plumbing, Heating & Cooling
"We believe that every customer will truly benefit from an A.S.A.P. and should be a proud owner of one. It is always our goal to serve our customers in a timely manner and offer our A.S.A.P. members priority emergency service. During our normal busy season we serve our A.S.A.P customers needing emergency service within 24 hours. We experienced a unusually high number of emergency request for service during late August and we regret that we were not able to live up to our standards. If you have any questions or concerns please do not hesitate to call."
Sherrilyn P.
Aug 2016
I thought that was very expensive. I would use them in future because I am on their plan. Of the two men who came in, one left his product in my bathroom/toilet, that could be improved! I was kind of surprised. I didn't like his attitude.
Donna R.
Aug 2016
unknown
Angela C.
Aug 2016
It went very well. Very professional and personable. Our humidifier wasn't working anymore so the technician offered to remove and patch no additional cost. We were losing air and that would help make everything work more efficiently. They were done in about 5 hours. I recommend this company to anyone and everyone.
Response from Anthony Plumbing, Heating & Cooling
"Thank you for taking the time to write a review. We are glad to hear that your technician was professional and friendly. We understand that a new a/c is a major investment and we appreciate you choosing Anthony Plumbing Heating & Cooling. We look forward to serving you again in the future."
Cynthia S.
Aug 2016
I had three goals: 1. To get an estimate on what it would cost to fix the items that had been identified to me by the three bidders. 2. To get the answer to the question of why these issues never showed up on the inspections 3. To get an answer as to why these issues had occurred since the system was only 4 years old. I. I did not get an estimate because I thought that I was being given excuses rather than solutions. I do not have time to deal with companies like that. 2. a) I was told that the inspector my not have been able to see the ducts in question, since it was toward the back of the crawl space (It is lighted) b) The technician insinuated that the bidders on the crawlspace had damaged the duct work themselves (in that case it was the first one, because the next two gave me the same recommendation) thus the duct work was damaged after the inspection. 3. a) I should expect condensation in the amount shown on the picture in a crawl space. b) That the duct work was not done by them thus not their issue. I was interested in getting a workable solution, because I am trying to sell this house without HVAC issues. My initial reason for calling Anthony was to hire them to fix the problem. I told that to the technician after I showed him the pictures. He asked me what I wanted. But I kept trying to get answers to my questions that made sense to me and I guess I was really turned off by the lack of sympathy, possible solutions offered so I just paid him the $89 and told him to leave.
Response from Anthony Plumbing, Heating & Cooling
"We apologize that you feel we did not live up to your expectations as we have a 100% customer satisfaction guarantee. If a customer is not completely satisfied we will do whatever it takes to make it write. If you have any questions or concerns moving forward please do not hesitate to call."
Erin F.
Aug 2016
unknown
Response from Anthony Plumbing, Heating & Cooling
"Thank you for taking the time to leave us an A rating. We look forward to serving you again in the future."
Steven B.
Aug 2016
<p>Everything has been perfect with them. For the work that they did their price was reasonable. </p>
Response from Anthony Plumbing, Heating & Cooling
"Thank you for taking the time to leave a review. We are glad to hear that we met your expectations. We look forward to serving you again in the future."
Steven B.
Aug 2016
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Matthew B.
Aug 2016
It went very poorly. The first install day was a no-call/no-show leaving my tenants another day without AC. They rescheduled for the following day at while they did show up, the unit that I had ordered wasn't on the truck and wasn't delivered from the local Lennox distribution center. This was not figured out till after the poorly performing unit was removed, leaving my tenant once more with no way to even attempt to cool the home. The unit was eventually installed much later in the day. The tech that did the install did a great job and apologized, however I never received any other call from the salesman or any management with at least an apology, let alone any type of discount on service for the trouble and embarrassment this caused me. To make maters worse, about 3 weeks later the main control board blew in the original furnace. Perhaps this was coincidental, but that unit had performed for decades without issue. All in all, I would never use Anthony PHC again after this experience.
Response from Anthony Plumbing, Heating & Cooling
"We apologize for the experience you had. All of our work comes with a 100% customer satisfaction guarantee and if you are not satisfied we will do whatever it takes to make it right. We would very much like to speak to you about this issue. At your convenience please give us a call at 913-948-8404. Thank you."
David S.
Aug 2016
Jim was very polite and thorough . He found a couple of things that are borderline in needing service, gave me a price for them and thoroughly explained what was wrong and my options. Everything was done in a reasonable time and he was right on time for the appointment. I am very satisfied with Anthony H & C and would recommend them to anyone.
James A.
Aug 2016
James from Anthony was as professional and knowledgeable as I've ever experienced. Extremely satisfied with the service.
June T.
Aug 2016
The gentlemen completed the work, so now the toilet works, but the charge was way too much in the opinion of me and several others I've talked to who have do this kind of work. When I tell friends and workers about the fee they are appalled. I felt gouged and taken advantage of. I will not recommend this company to anyone and I was disappointed that Angie's List would be recommending a company who takes advantage of older widows in such an unfair manner.
Elizabeth S.
Aug 2016
I have two A/C units, which needed annual service. I purchased coupons through Angie's list for $59 each. The technician also replaced a part, topped up the freon and gave me advice on my filters.
Licensing
State Contractor License Requirements
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FAQ
Anthony Plumbing, Heating & Cooling is currently rated 4.8 overall out of 5.
Anthony Plumbing, Heating & Cooling accepts the following forms of payment: CreditCard
Yes, Anthony Plumbing, Heating & Cooling offers free project estimates.
No, Anthony Plumbing, Heating & Cooling does not offer eco-friendly accreditations.
Yes, Anthony Plumbing, Heating & Cooling offers emergency services.
Yes, Anthony Plumbing, Heating & Cooling offers warranties.