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Appliance Pro Unlimited LLC
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Bathroom - Remodel,
About us
Local, family owned and operated since 2008. We service every national brand of major home appliances. We also offer installation and swap out services. We are FULLY insured, background and drug screened, and FULLY trained in all major manufacturers. We update our training each year with major manufacturers.
Business highlights
18 years of experience
Services we offer
Major home appliance repair. In-home repair. Appliance installation and swap-outs.
Accepted Payment Methods
- CreditCard
Reviews
4.628 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 7% | ||
| 7% | ||
| 0% | ||
| 4% |
Showing 1-25 of 28 reviews
Oliver K.
May 2019
Could not have been better. Jonathan came looked at the fridge, knew what was wrong right away. Ordered parts and a few days later came back and installed them. Could not have gone any better. American Home Shield supplied his name and would like to use Appliance Pros again if we ever should have any appliance problem in the future. The fee paid was to American Home Warranty.
JACQUELINE S.
Sep 2017
We had an oven that exploded on us. It took us like six weeks. The company's ent the wrong glass pieces the first time, the second time the company broke the glass, the third time it started to work, but we were without an oven for 6-8 weeks.Even though it was 10 years old, they immediately sent me to the safety department.
Brian L.
Aug 2016
It was an upscale dishwasher and were very knowledgeable about this brand. They were prompt and courteous. We have used them atleast 5 times for various appliances.
Timothy R.
Mar 2016
unknown
Response from Appliance Pro Unlimited LLC
"Thank you for your positive review. We can't thank you enough for being a very valuable customer. Please let us know if we can help you at all in the future."
Michael M.
Feb 2016
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Response from Appliance Pro Unlimited LLC
"Thank you so much. We are proud to have you as a satisfied customer. Please let us know if there is anything at all we can do to help you in the future."
Michael M.
Feb 2016
unknown
Response from Appliance Pro Unlimited LLC
"Thank you so much. We are honored that you speak so highly of us. We strive to offer the very best service possible. Please let us know if there is anything else we can do for you. God Bless."
Carol S.
Jan 2016
unknown
Response from Appliance Pro Unlimited LLC
"Thank you for your kind review. We are pleased that you are satisfied with our service. Please let us know if we can help you further."
William M.
Nov 2015
<p>This is the second time that we have used Appliance Pro. The first time was a couple of years ago to replace some parts on a new LG refrigerator that was still under warranty. Jonathan G. was also the technician who did our refrigerator appliance repair, and I was generally impressed with his work so we called again when our microwave died.</p> <p>Overall, the repair was flawless from start to finish. For example, when removing the microwave from the cabinet, Jonathan asked us for a couple of old towels to lay on our hard wood floors to protect the finish. It also didn't take him long to diagnose the problem and repair it. Fortunately for us, the part we needed was on the truck, saving us time and aggravation waiting to get the correct part in later.</p> <p>Appliance Pro is not cheap. At this stage in my life, I would rather pay a little more for a job done right than to hire a repairman who may or may not know what he's doing. My only suggestion would be that Appliance Pro offer a discount on their labor charge for Angie's List members and/or return customers.</p> <br />
Response from Appliance Pro Unlimited LLC
"Thank you so very much for your kind words. We [Member Name Removed] certainly share this with Jonathan. We are honored to have you as a customer, and we look forward to providing quality service to you and your family for years to come whenever you may need us. God Bless."
Sandra E.
Jul 2015
Scheduled through Kitchenaid. Was told it would be "some time" Wednesday, July 29. I immediately looked this company up on Angie's List, and as I was reading reviews, Appliance Pro called to tighten the time frame from a whole day to a four-hour window. Hmmm. "Pretty on top of it", I thought. <br />
Response from Appliance Pro Unlimited LLC
"Thank you so much for your kind words. I hope that you won't need us, but if you do we will do all we can to give you the service you deserve."
Linda S.
May 2015
Went well. It turned out that the repair would cost as much as a new refrigerator, but they were very upfront about it. They didn't try to sell us on repairing it. <br />
Response from Appliance Pro Unlimited LLC
"Thank you very much for taking the time to leave your review. Although the situation with your refrigerator is unfortunate, we are happy that we were able to assist you. Please feel free to contact us should you have any questions upon purchasing your new one."
Mary D.
Mar 2015
<blockquote> EXCELLENT SERVICE AND VERY PROFESSIONAL SERVICE. THEY ABLE TO GET OUT FRIG RUNNING AGAIN. WE HAVE USED THEM TO ALSO FIX OUR WASHER AND STOVE COMPUTER ELIMATE WENT OUT. WE CALL THEM EVERY TIME OUR APPLIANCE BROKE AND THEY GET US BACK UP RUNNING. THEY SAVE US ALOT OF MONEY FROM HAVING TO BUY NEW APPLIANCES THAT COULD BE REPAIRED. <br /> <hr /> </blockquote> <br />
Response from Appliance Pro Unlimited LLC
"Thank you so much for taking the time to leave your review. We are so thankful for you as a customer. We are ecstatic that you are happy with our service. We have enjoyed working with you. I hope that you don't need us, but if you do, we'll be there! Thank you again."
Susan F.
Mar 2015
The technician was excellent. He was professional and solved the problem quickly and efficiently. Scheduling was difficult though since they changed the service window 2x, one when we first scheduled the service with Best Buy's Geek Squad who had originally scheduled it and then again the afternoon before the service. Fortunately, I was able to work with the technician's schedule.
Response from Appliance Pro Unlimited LLC
"Thank you for taking the time to leave feedback on our service. We appreciate your business and value you as a customer. We are so sorry that you had difficulty with scheduling. We are working diligently to work out the bugs in our scheduling system, including a new software program that we just implemented in December. While we are getting more proficient at it, there are still some glitches and for that we sincerely apologize. However, I am happy that our service itself was satisfactory to you. Should the need arise in the future, we hope that you will consider calling on us again. Thank you."
Ellen S.
Mar 2015
<p>The problem was discovered fast, repaired fast and I was even educated on how to avoid the problem.</p>
Response from Appliance Pro Unlimited LLC
"Thank you so much for taking the time to share your comments. Thank you for your business as well. It is our pleasure to have you as a customer and although we do not wish you to have a reason to call us, should a need arise in the future we would be pleased and honored to help."
Pamela M.
Feb 2015
unknown
Response from Appliance Pro Unlimited LLC
"Thank you [member name removed]. We sincerely appreciate your business and your review. Please let us know if we can help you with anything further."
Edward B.
Apr 2014
unknown
Response from Appliance Pro Unlimited LLC
"Thank you."
George O.
Oct 2013
still waiting to find out if the unit works. they seemed knowledgable. quick assessment. gave a $300 verbal bid. final price was $125 more than that with no real explanation. the labor charge seemed very high. it was $230 for less than 30 minutes repair time. I may use them again, but not before I try a few other companies that get A's in the area. if there is a next time I will be sure to get their estimate in writing.
John A.
Jun 2013
Update: 7/15/13 I had to lower my rating to a C. The problem in the original review ended up not being resolved. While the technician said the problem was "cleared and tested ok" he must have not really tested to see that proper temperatures be being obtained or investigated further to ensure there was not another issue. So on the return visit it turned out the computer board was fried. So one was ordered. Cost of the board seemed reasonable at around $80 bucks. The third trip out the board was installed and we were told everything should be cooled back down in a couple of hours. This did not happen. Forth trip out the technician discovered that because of the board issues it had frozen the coils in the refrigerator. I feel that all these issues could have been resolved if the technician had done a complete diagnostic on the original visit rather than going with the first thing he saw out of the ordinary. <br /> <br /> Original review: The process was great. I was able to make an appointment with no problem for a house I own as a rental. They did the work and worked with me directly to arrange payment. They showed up when they said they were and completed the repair very fast. Turned out the freezer had a clogged drain and needed to be cleared out. I would recommend these guys and I will use them in the future. The only thing I was disappointed with was the price. I thought $125 was a little high for the amount of work. Probably should have been $75. On the other hand, you get what you pay for and the last company I used charged less but I had to keep on top of them to get there, do the work and then arrange for payment. So all in all I'd say this was a good experience. <br /> <br />
David S.
Oct 2012
THIS IS MY SECOND EXPERIENCE WITH APPLIANCE PRO AND GIVE THEM A HIGH RECOMMENDATION! <br />
Response from Appliance Pro Unlimited LLC
"Thank you."
Bryan G.
Sep 2012
turn it. Unfortunately I was not the one home at the time as I would not have accepted this response. This is highly unethical and now I question wheither the relay board was even replaced. The stove is my property and nobody has the right to remove them without my permission. My phone call message to them demanding the part be returned has gone unanswered. The board can likely be repaired and resold and, thus, this is why I wanted it. Because of this experience, I would NOT use this company again. <br />
Response from Appliance Pro Unlimited LLC
"Unfortunately we are required to return electrical parts to the distributor/manufacturer. We do not keep them for ourselves, nor do we repair or resell them. If we had the ability to repair them, we would not find it necessary to replace them but rather repair the existing boards. The distributors/manufacturers charge us what they call a "core" charge for any electrical component that we do not return the used part for."
KEVEN G.
Dec 2011
Technician could not determine what was causing the freezer burn issue on food. He said he would refer to Samsung <br /> web site and ask other techs and call me back. He did not call me. <br /> <br /> After a week went by I called Appliance Pro, no one answered phone, left a message for technician Jonathan Graham to call me. <br /> <br /> Again, several days went by and did not get a returned phone call and called Appliance Pro again on 12/8 <br /> Spoke with lady who said she would contact tech, today is the 15th and have not heard back from them. <br /> <br /> If you need appliance work I would not recommend this company and if they are referred to you by your warranty dept. <br /> (mine is thru Lowe's) I would ask for someone else.
Response from Appliance Pro Unlimited LLC
"I will not respond with anything negative . Nothing wrong with customers fridge per me or samsung technical assistance. Advised customer of this . Freezer burn on food in freezer is from moisture . The food in question was not in proper freezer wrapping ."
Michael H.
Nov 2011
We used this firm because they were recommended by Bosche, but we did not call them before checking Angie's list. We saw their good work history and felt confident in using them. I called on one day and they were out the next to do the job. They said $125 for assessment and labor. That is what we paid. The serviceman went right to work and fixed the dishwasher without having to replace parts. Work was done and he was on his way. I will call this firm again in the future as needed.
James N.
Jul 2011
Our appointment was scheduled for only a short time ahead, and the tech arrived within the window of time provided. His work was excellent and his knowledge impressive. The bill was very reasonable for the work done. We would absolutely use this company again for any major appliance work.
Stephen R.
Jun 2011
On time, estimate was on target, great job would call again.
Leslie S.
May 2011
He recommended we buy a new dishwasher rather than fixing the inexpensive one our builder had installed. The technician was also helpful in recommending reliable brands so we would not have the same problem in the future.
Linda A.
Apr 2011
Performed these services quickly and efficiently.
Licensing
State Contractor License Requirements
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FAQ
Appliance Pro Unlimited LLC is currently rated 4.6 overall out of 5.
Appliance Pro Unlimited LLC accepts the following forms of payment: CreditCard
No, Appliance Pro Unlimited LLC does not offer free project estimates.
No, Appliance Pro Unlimited LLC does not offer eco-friendly accreditations.
No, Appliance Pro Unlimited LLC does not offer emergency services.
No, Appliance Pro Unlimited LLC does not offer warranties.