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A Real Plumber
Electrical Baseboard or Wall Heater - Repair, Concrete Flatwork - Repair & Resurface, Poured Concrete Wall - Install,
About us
A Real Plumber is independently owned and operated by Winston LaPierre, a licensed Master Plumber for over 35 years. A Real Plumber services Albany, Schenectady, Rensselaer and Saratoga Counties. We provide everyday plumbing services such as toilet and sink repair, pipe and faucet replacement and installation. Our objective is to provide superior plumbing service at the most reasonable price. We were a 2009 Super Service award recipient from Angie's List
Business highlights
Emergency services offered
53 years of experience
Services we offer
Bath, Bathroom Remodeling, Broken Pipes, Drains, Heating, Kitchen, Sewer Installation, Sewer Repair, Shower, Sink, Toilet, Water Heaters
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.3364 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 66% | ||
| 16% | ||
| 10% | ||
| 2% | ||
| 6% |
Showing 1-25 of 364 reviews
Susan F.
Nov 2017
Awesome!!!...we always call a Real Plumber...for all our plumbing needs.
Daniel F.
Oct 2017
Very well - got the exact toilet we wanted.
Susan F.
Sep 2017
Awsome!! As always when we call on "A Real Plumber". Polite courteous service. Always a no nonsense approach for the fix needed. Always great value too. Winston and Jason are a great team and a pleasure to speak with. These are our " Go to guys" for all our plumbing needs. We have a 4 family home...thus plumbing issues come up with tenants. Will call again if needed!!
Tracey G.
Sep 2017
Everything was easy, the $600+ bill seemed high for the work but it was all done well.
Ann S.
Aug 2017
It turned out very good. There was no additional cost. He was very efficient, in and out, no wasted time. There were no problems, everything you would want. Yes, I would use them again.
Donald H.
Jul 2017
Used Angie's message system to send my request with pictures of work area, negotiated a price and settled on a date. Winston and his helper arrived on time and completed job promptly with no complications. I will continue using A Real Plumber as first choice for all my plumbing needs.
William L.
Jul 2017
Sorry to say this was a bad experience. The provider was hard to reach, didn't come the appointed day when I was waiting for him, turned up on a day when I was away and then didn't replace the faucet. He said it didn't need replacing and put a plastic shutoff valve on the end of the faucet. If I had been at the house when he unexpectedly came I could have showed him the fact that the outdoor faucet knob doesn't properly engage. So I'm back to going into the cellar to turn off the inside valve after spending $75 to have the outdoor faucet replaced. The plastic hose valve doesn't do the trick - a fact I learned after realizing the hose had been dripping water for days. What a bad deal!
Susan F.
Jul 2017
As always it goes great with Winston and Jason. We have a 4 family home. Winston is our go to guy for all our plumbing needs. Always prompt..great service with honesty and such courteous service. Always the pricing is more than fair. We have used a " Real Plumber" many times. The service performed is very reliable. Its our go to...for all our plumbing needs. Its like seeing old friends. We highly recommend " A Real Plumber.
Sandra T.
Jun 2017
He came and replaced a part that did not fix it. Took part with him. He came back and charged me another almost $300 for a new sump pump which I should have gotten the first time he came. I feel I paid twice. Too much money.
Kathleen F.
Jun 2017
Very well, really nice people who knew what they were doing
Response from A Real Plumber
"It a pleasure to work for nice people like them. THANK YOU. FOR THE KIND WORDS"
Satyajit S.
Jun 2017
Charged $395 for a simple faucet replacement Comment was that that included the man power of two hours I would have rather done the work with a reliable big company for cheaper price Based on this experience will not recommend them
Response from A Real Plumber
"Price is fair!!! It included the FAUCET who tells people what prices are fair? We work from a national pricing system and our prices are often lower than book allows"
Leo D.
Jun 2017
OK. Issue repaired
Response from A Real Plumber
"I. Hope to get a chance to try for the ( A ) With you should I be fortunate enough to be called again THANKS FOR THE NICE REVIEW. Winston"
Ann B.
Jun 2017
Quick response, timely, friendly, knew what to do, would use again.
Response from A Real Plumber
"Thanks. Winston"
LEWIS C.
Jun 2017
Came as scheduled. Installed new heater in restricted space. Did a great job.
Response from A Real Plumber
"We try for the. ( A ) thanks Winston"
Andrew J.
May 2017
Installation went fine.
Jane M.
May 2017
.
Response from A Real Plumber
"Thank you for your kind words"
Jane M.
May 2017
.
Mary H.
May 2017
Nothing happened, and I request that Angie's list either refund my payment of $99 or contact a plumber in my area to fulfill the order for service.
Kathleen H.
Apr 2017
They did a great job.
Theresa M.
Apr 2017
Expected someone from Angies list to be reputable..Boy was I wrong!
Response from A Real Plumber
"You never posted a phone no. For me to contact you and these days no one is listed .Very sorry call me I'll show up"
Raymond R.
Apr 2017
.
Response from A Real Plumber
"Thanks for the review"
Michael F.
Mar 2017
Terrific, fast efficient reasonable cost
Response from A Real Plumber
"Thanks for the review"
Howard F.
Mar 2017
Winston and his staff were fabulous. Great Work Product, Very Knowledgeable and very thorough . Thank You for a job well done first class all the way!
Response from A Real Plumber
"Thanks so much !! It means a lot to me !"
Charlene P.
Mar 2017
They were on time, courteous and reasonably priced and work was professional..
Response from A Real Plumber
"Thanks so much for the kind words!"
Gayle A.
Feb 2017
I would definitely hire them again. Very professional. We are all very happy and pleased. We will be hiring them again in the near future for a complete renovation in bathroom. They do it all. Don't hesitate to give them a call, if you don't hear from them right away, that means they are EXTREMELY BUSY, that's a good thing.
Response from A Real Plumber
"Thanks for your review"
Licensing
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FAQ
A Real Plumber is currently rated 4.3 overall out of 5.
A Real Plumber accepts the following forms of payment: CreditCard
Yes, A Real Plumber offers free project estimates.
No, A Real Plumber does not offer eco-friendly accreditations.
Yes, A Real Plumber offers emergency services.
No, A Real Plumber does not offer warranties.