Argent Heating & Cooling

I have used their service for more than 7 years. They are reliable and on time when servicing the preventative maintenance for heating /air conditions in my house. I trust them and appreciate their service. The service men know what they are doing and it excellent service.

Do not use. Shoddy service. Neglect warrantied items. Poor advice. Just everything is bad. This company should be put out of business since its sale to corporate years ago. You will be sorry using this company.

Kudos to the excellent team at Argent. We worked with William, Miguel, and Johnnie. Argent acted quickly after I called for our failing furnace--one day later. William showed up and provided diagnostic service. He was patient with me as I asked several detailed questions, wanting to understand the mechanics of what was going on (furnace cutting out for various reasons). After going through all of the issues, I decided to replace the 15-year-old York. There was no sales pressure to do this, which I appreciated. The owner indicated that an opening was available the very next day, and if we were ready to act, she would offer a significant discount. I wanted this anyway, so we jumped on it. We selected a Carrier furnace that was smaller than the York we had, since the York was too large for the space and also for the ducting (causing some of the issues). Miguel showed up the next day, diligently and efficiently preparing the space. When Johnnie showed up soon after, the team got right to the substantive work. The thing that most impressed me is that Johnnie carefully listened to me as I explained some of the issues that we had been having and some of the issues that William had pointed out, a few of which had not been communicated to him. The opening for the ducting had been cut too narrow at the interface between the bottom of the AC evaporator coil and the top of the furnace (the unit blows upward), thus restricting the flow. With the large unit and restricted flow, the York overheated from time to time (in addition to several other issues). Johnnie looked at the interface and identified the flawed, improperly cut, ducting aperture, thanked me for pointing it out, and cut the area to the proper dimensions. Correcting this and then installing the new, smaller Carrier solved everything. The new unit blows air at a higher rate, costs less to operate, and give us peace of mind. Very happy with the quality of the work and the technicians. We will definitely use Argent for our other property.

Came on time. Polite. Seemed knowledgeable.

Great service!