Armadillo Fence Staining

Day of planned arrival, I phoned him to shore up details especially color. He stated he did not have the color I chose from his website. He state he would have to reschedule to next Tuesday as hid did not have empty tanks to mix my custom color in. After several text messages, I called him and he refused to answer numerous times. Finally when I talked to him, I asked him why he had not prepared for my custom color prior to today as I had removed a fan, TV and made arrangements for my dogs to be somewhere else for the day. He had been to my house and seen my existing arbor and had seen the pictures I sent. Begrudgingly we decided to part ways. Poor preparation, poor communication, poor customer service. Totally wasted 5 weeks that I could have hired another contractor. I have asked for my deposit back and was told it would be returned today. He even had to ask my name for the return deposit check. I told him I would be filing my grievance with yelp, google and angies list and he said "ok". I would not recommend Christian or this company at all!

Very timely-professional

I called Armadillo Fence on Friday for a free quote/estimate on having my Fence stained. I spoke to Christian and he came out the very next day, and after receiving the quote I called back to make an appointment to have the work done. Christian came out on Wednesday morning on time and did a great job staining my fence. I love the way my Fence looks and I will recommend Armadillo Staining to all my friends and family. <br />

The calls to the company always went to voice mail, but I was always called back the same day. <br />

I called and left a message for a quote on having our fence restained.  Someone came out the same or next day and left a quote in our mailbox.  A few days later I called to schedule the work to be done.  I was told they were backed up and it would be a week or so before they could come out to power wash the fence.  In the meantime, someone came out to pick up the 50% deposit.  Less than a week later, my doorbell rang early in the morning and I was surprised to find someone from Armadillo on my doorstep ready to power wash my fence.  I was rather upset because I did not receive a phone call to know they were sending someone out, so I had not cleared everything away from our fence or cut down some of the overgrowth that was coming through from the neighbor's yard.  Since I'm pregnant, I wasn't happy about having to get out in the heat and take care of the situation last minute like that; however, I got out the weed eater and took care of the side of the house while the guy started power washing the other side.  Sometime after I had finished, the head guy who had taken my payment and had talked to me on the phone several times (I can't remember his name at the moment) showed up to make sure everything was going ok.  He assured me that they would in fact call me before coming back out to restain the fence and that it would be a week away because they were behind due to some storms that had come through the week before.  Well, it wasn't more than a day or two later that I came home from running errands and found two guys at my house almost finished staining my fence - again without any warning.  I was thankful to have the work done so quickly, but quite frankly p***** that they showed up again without calling and especially after I had just been assured a day or two before that they would call first.  Here they were without giving a heads up and way before the estimated time I was told they would probably be coming out.  Thankfully, nothing was sitting out that caught the overspray.  I was sure to triple check everything around my yard since I again did not have the chance to prepare before they came out.  Overall, I was happy with the work that was done and would probably use them again; however, I would appreciate being told when to expect someone, especially after I ask for a heads up and am told I will get one.

<strong><em>Our overall experience with Armadillo Fence staining was more than satisfactory!  Christian was professional, pleasant and extremely helpful with assisting us in choosing the perfect stain for our fence.  He even stained our patio Arbor and deck for free.  I would definitely recommend Armadillo Fence Staining to my family and friends.  You can't go wrong doing  business with Christian!  The services we received were outstanding!!!</em></strong>

I chose Armadillo based on another fence in the neighborhood that looked like they did a nice job. I called and Christian came out and gave me a bid within the week. I was skeptical about doing it this time of year because all my plants are already in bloom, but it needed re-staining. I used another company in the past that killed many of my plants after guaranteeing that they would not damage my landscape. Armadillo postponed doing the service the day before because the winds were a little brisk which I appreciated. They came back the next morning and a man named Woody did the staining and a great job! He did not even leave any drips on my sidewalk. I am a picky person and do not write many reviews, but I will definitely use them in the fall to do the interior.

I would not recommend this company.  First he did not have a ladder that was required as part of my fence is on a rock wall. I let him use my ladder. Second I had to stay on him during the entire process because he was not putting enough stain on the fence to cover it. In just 3 months the stain is fading terribly and the fence is turning dark already. Third and worst of all there where 5 small bushes along the fence that he killed with either the stain or bleach and he REFUSES to replace them. The bushes where very healthy before he started and it was very obvious because the bushes started turning brown on the side of the fence a week later and they slowly turned brown until 4 weeks later they where totally brown. I have pictures showing half of the bushes totally brown the other half green. The wind was blowing both days he was here and he did not cover them. He first sort of admitted he did it but then decided to tell me it was not his problem and that I did not water them enough. My lawn service (Stonebridge Turf Management) has given me an estimate for replacing them and I have given that information to Armadillo. <br /> As a side note, he required a 50% deposit before starting and stated he would start in 2 weeks. 3 weeks had gone by and I had to call him and he finally started 4 weeks after I paid him 50% down.